Dispatcher Coordinator II (Manheim)

CAI Cox Automotive Corp Svcs., LLC; Portland (OR); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Seven paid holidays

Bereavement leave

Voting leave

Volunteer time off

Job summary

Cox Automotive is seeking a Dispatch Coordinator II to manage truck flow and production, scheduling pickups and appointments to meet client SLAs. You will maintain daily reports, enter data into AS400, and coordinate with tow drivers and admins to move units efficiently.

The role emphasizes safety, attention to detail, and the ability to work independently in a fast-paced environment with changing priorities. On-site work with potential bonus opportunities is described in the posting.

Qualifications

• High School Diploma/GED plus 3 years of related work experience, OR any degree or certification above a High School Diploma/GED plus 1 year of related work experience, OR 5 years of related work experience.
• Preferred experience in automotive transportation, logistics, dealership operations, or auto auction environments.
• Familiarity with transportation management systems and vehicle tracking tools.
• Knowledge of vehicle shipping processes and carrier operations.

Responsibilities

• Manage truck flow and production; schedule work per client SLA.
• Schedule pickups and appointments; maintain daily reports.
• Enter information into software applications and AS400; communicate issues to supervisor.
• Coordinate with tow truck drivers and admin to move units as needed.
• Demonstrate safety commitments and follow health procedures.
• Collaborate with safety leadership and support safety activities.

Skills

Customer-focused

Strong communication

Ability to work independently

Attention to detail

Problem solving

Accountability and urgency

Education

High School Diploma/GED

Any degree or certification above High School

Tools

AS400

Transportation management systems

Job description

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dispatcher II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.83 - $32.79/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description Job Responsibilities: The Dispatch Coordinator will be responsible for managing the truck’s flow and production. Schedule truck’s work as efficiently as possible in accordance with our clients SLA’s Schedule pickups and appointments. Maintain Reports daily to track pickups. Enter all pertinent information into software applications and AS400. Communicate any issues to supervisor/manager in a timely manner. Work with a tow truck driver to keep them flowing. Work with the admin to help with any units needing to be moved. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. Perform other duties as assigned by management.

Minimum Qualifications: High School Diploma/GED plus 3 years of related work experience, OR any degree or certification above a High School Diploma/GED plus 1 year of related work experience, OR 5 years of related work experience.

Preferred Experience in automotive transportation, logistics, dealership operations, or auto auction environments. Familiarity with transportation management systems and vehicle tracking tools. Knowledge of vehicle shipping processes and carrier operations.

Competencies Customer-focused mindset Strong communication and relationship-building skills Ability to work independently while collaborating effectively with teams Attention to detail and accuracy Adaptability and flexibility in changing operational environments Problem-solving and decision-making skills Sense of urgency and accountability.

Working Conditions Office-based role with frequent communication via phone, email, and transportation management systems. May require occasional work in outdoor lot environments to support operational needs. Ability to work in a fast-paced, deadline-driven environment with changing priorities.

Drug Testing To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Cox brings together the world’s greatest minds to help breathe life into new possibilities - and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting.

To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.