DISPATCHER

The GEO Group, Inc.; Winton (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

The GEO Group, Inc. is seeking a Dispatcher to coordinate vehicle dispatches and communicate with Transportation Officers to ensure detainees are transported per posted schedules. The role emphasizes reliability, precision, and safe operations.

Qualified candidates will have a high school diploma or GED and prior dispatcher or customer service experience. Strong reading, writing, and communication skills are essential, along with comfort using standard department software.

Qualifications

• High school diploma or GED required.
• Experience in a dispatcher role or similar; customer service experience preferred.
• Ability to read and interpret documents, write routine correspondence, and speak effectively.

Responsibilities

• Dispatches vehicle departures per posted schedules and times.
• Arrange coverage for vehicles/Transportation Officers during incidents or heavy traffic.
• Maintain vehicle tracking and report issues to supervisor.
• Inspect drivers’ appearance and vehicle condition prior to dispatch.
• Maintain vehicle history reports and perform other duties as assigned.

Skills

Customer service

Communication skills

Computer skills

Mathematical ability

Education

High school diploma or GED

Job description

Benefits Information

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work For GEO

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary

The Dispatcher dispatches vehicles and communicates with Transportation Officers to ensure that they are transporting detainees according to posted schedules.

Primary Duties And Responsibilities

• The Dispatcher issues orders for vehicle departures specified times and according to posted schedules.
• Arranges for effective coverage of vehicles, Transportation Officers, or management in case of accidents or heavy traffic.
• The Dispatcher maintains tracking of all vehicles.
• Informs supervisor of any problems that occur with the vehicles or their passengers.
• The Dispatcher inspects drivers' appearance and physical condition prior to dispatch.
• Maintains vehicle history reports for fleet.
• Performs other duties as assigned.

Qualifications

Minimum Requirements

• High school diploma or general education degree (GED).
• Previous experience as a dispatcher preferred. Previous experience in a customer service occupation preferred.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to identify and resolve problems in a timely manner.
• Ability to speak clearly and persuasively in positive or negative situations
• Ability to listen and get clarification and details.
• Ability to work with computers and the necessary software typically used by the department.

GEO Secured Services