Dispatcher

Fisher & Ludlow Div Of Harris Steel Ltd.; Tampa (FL); On-site; USD 67,000 - 82,000; Full time

Benefits offered by this job

Weekly production bonus

Paid training

Profit sharing

401(k) match

Employee stock purchase plan

Paid vacation

Parental leave

Tuition reimbursement

Life & disability insurance

Clear career paths

Job summary

Trademark Metals Recycling, located in Tampa, FL, is seeking a Dispatcher who coordinates drivers, routes, and daily operations to keep the yard running on schedule. You will handle customer calls, triage requests, and support billing while maintaining safety and efficiency.

This fast-paced role offers growth and real rewards for performance. Ideal candidates are organized, capable of multitasking, and comfortable with dispatch systems.

Qualifications

• Experience with dispatch systems and routing software.
• Billing software and administrative tasks.
• Excellent communication, written and verbal skills.

Responsibilities

• Coordinate drivers and routes to ensure timely, reliable service.
• Take inbound service requests and triage issues.
• Process daily paperwork and billing.
• Monitor yard operations and driver performance.
• Assist drivers with field issues and escalate when needed.
• Perform general office duties as assigned by the Manager.

Skills

Dispatch systems experience

Billing knowledge

Customer service

Multitasking

Communication skills

Bilingual English/Spanish

Tools

Routing software

Logistics software

Microsoft Outlook

Microsoft Excel

Job description

Select how often (in days) to receive an alert: Create Alert

Division: Trademark Metals Recycling LLC

Location: Tampa, FL, United States

Compensation: Average annual earnings: $67,000 (includes hourly base pay, weekly overtime opportunities, and bonuses)

About Nucor

Nucor is a Fortune 150 company and North America’s leader in steel manufacturing and recycling. We believe in:

• Safety first—always
• Pay for performance
• Promoting from within
• Long-term stability
• Taking care of our people and communities

If you want steady work, strong weekly pay, real benefits from day one, and a career you can build—not just a paycheck—apply today. We want you on our team.

What You'll Do:

Run the Board. Move the Fleet. Build a Real Career.

If you’re the kind of person who thrives under pressure, can juggle ten things at once, and knows how to keep people and equipment moving efficiently — we’ve got a seat for you. As a Dispatcher at Trademark Metals Recycling, you’re the nerve center of the operation. You’ll coordinate drivers, manage routes, handle customer service calls, process billing, and make real-time decisions that keep the whole yard running on schedule. It’s a fast-paced, high-responsibility role that rewards sharp thinkers with $74,000+ average earnings, weekly production bonuses, and the full backing of Nucor — a Fortune 150 company built on taking care of its people.

Daily Job Duties – What You'll Do

• Follow all company and OSHA safety procedures — safety is always the first priority
• Dispatch and support drivers throughout the day — route them efficiently to deliver timely, reliable service to customers
• Take inbound service requests from customers and TMR teammates — triage, prioritize, and act fast
• Monitor customer scale alert systems and respond to issues as they arise
• Assess loaded boxes and trailers on the yard from the previous day and schedule them for unloading
• Review and process daily paperwork from the prior day — check contractor times and compare against billing
• Review driver performance daily and flag issues or trends to management
• Assist drivers with problems in the field — make the call on when to escal to management
• Perform general office and billing duties as assigned by the Manager

When something goes sideways, people look to you to fix it. Dispatch systems experience and billing knowledge are a strong plus — we’ll train the right person on the rest.

What We're Looking For:

• Dispatch systems experience preferred — familiarity with routing and logistics software is a strong plus
• Billing and administrative experience preferred
• Excellent verbal and written communication skills — comfortable on the phone, radio, and in person
• Able to multitask, stay organized, and follow up on outstanding issues without letting things fall through the cracks
• Strong problem-solving instincts — you assess situations quickly and make good calls under pressure
• Professional, customer service-focused attitude with the ability to handle difficult situations calmly
• Computer proficient — Microsoft Outlook, Excel, Word, and ability to learn in-house systems
• Willingness to learn the scrap metal recycling industry — knowledge is a plus, drive to learn is a must
• Bilingual in English and Spanish strongly preferred
• Candidates within 50 miles of location preferred
• Must pass a hair drug test and background check

Preferred:

• Knowledge of the metals recycling industry preferred but not required — we’ll get you up to speed

Pay, Benefits & Career Growth:

• Weekly production bonus
• Paid training – we’ll teach you what you need to succeed
• Profit sharing – yearly payout averaging ~17% of annual pay
• 401(k) match – company matches 17% of your contributions
• Employee stock purchase plan – company matches 10%
• Paid vacation – 40 hours after 6 months
• Parental leave
• Tuition reimbursement – up to $5,250 per year
• Company-paid life & disability insurance
• Clear career paths – promote from within, no cap on growth

Our Commitment to a Drug-Free Workplace:

Employment is contingent upon successfully passing a pre-employment drug screening, which includes both urine and hair follicle testing.

Nucor is an Equal Opportunity/Affirmative Action Employer – M/F/Disabled/Vets – and a drug – free workplace