Dispatcher

Maximus Global Services; Sterling (VA); On-site; USD 22,041 - 33,062; Part time

Job summary

Maximus Global Services in Sterling, VA is seeking a part-time Dispatcher to coordinate wheelchair services at the airport. You will assign wheelchair agents to passenger requests, review airline and passenger needs, and report daily service activity to the supervisor.

The role requires teamwork, stress management, ethical conduct, clear communication, customer service mindset and leadership when guiding the team.

Qualifications

• Teamwork orientation required.
• Stress management and composure necessary.
• Ethical conduct expected at all times.
• Clear and effective communication required.
• Strong customer service mindset demonstrated.
• Ability to lead and influence others.

Responsibilities

• Review airline requests and employee lists for the day/shift.
• Follow up on client requests (airlines and passengers).
• Assign wheelchair agents to services and complete necessary documentation.
• Report passenger lists and assignments to supervisor or administrative staff.
• Ensure security procedures (e.g., TSA and CBP) are followed.
• Report staff or passenger issues to supervisor.
• Account for and position all wheelchairs at designated locations.

Skills

Teamwork orientation

Stress management

Ethical conduct

Good communication

Customer service

Leadership

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dispatcher

PART TIME Manual Labor Sterling, VA, US

7 days ago Requisition ID: 1962

JOB DESCRIPTION

Summary/Objective
Responsible to deliver the services requested by the airline, by assigning a wheelchair agent to the passenger and report all services to the station.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Revi ew airline requests and employee list for the day/shift
• Follow up on client's request (airlines and passengers) .
• Assign the agents to provide the wheelchair services and complete the format needed to account for all services
• Report and deliver the passenger list/employee assigned to each service, to the supervisor or administrative assistant.
• Ensure all employees follow security procedures for each entity, such as TSA and CBP.
• Report to the supervisor any issue related to the staff, passengers or clients.
• Make sure all the wheelchairs are account for and placed in the assigned location.

1.Teamwork Orientation

2. Stress Management/Composure

3.Ethical Conduct

4.Good Communication

5.Customer Service

6.Leadership

Supervisory Responsibility

This position coordinates the team of wheelchair agents .

This job operates in a professional airport environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

This position is very active and requires standing, walking, seating and driving. The employee occasionally lift and/or move up to 70 pounds or more.

Position Type and Expected Hours of Work

This is a full-time or part-time position. Shifts could change at any time