Dispatcher

County-Materials-Family-of-Companies; St. Louis (MO); On-site; USD 42,000 - 58,000; Full time

Job summary

County Materials in St. Louis, MO is hiring a Dispatcher to plan, organize, and coordinate regional truck schedules to meet customer delivery requirements and production demands.

The role requires strong communication with customers and drivers, as well as accuracy in dispatch records and supporting daily operations. Experience with dispatch software and Microsoft Office is preferred.

Qualifications

• Must be 18 years or older.
• 2–4 years of experience in dispatch, trucking, logistics, or related field.
• Familiarity with trucking industry terminology and routing practices.
• Proficiency in Microsoft Office (Outlook, Excel, Word).
• Experience using dispatch or fleet management software.

Responsibilities

• Plan and organize regional loads to dispatch trucks according to customer requests and production schedules.
• Communicate with customers to determine delivery needs and scheduling requirements.
• Assign drivers to routes and notify them of delivery schedules.
• Enter assignment and routing data into dispatch software and maintain accurate records.
• Prepare delivery tickets and related documentation for drivers.
• Respond to inquiries from drivers regarding routes, schedules, and delivery issues.
• Utilize multi-line phone systems and radios for coordination.
• Perform administrative duties including data entry, filing, and reporting.
• Assist with resolving customer delivery concerns or service issues.

Skills

Communication

Time management

Organizational skills

Team collaboration

Education

Associate degree in logistics/transportation

Tools

Dispatch software

Microsoft Office Suite

Two-way radios

Multi-line phone systems

Job description

We’re hiring a Dispatcher to join County Materials in St. Louis, MO.

Job Summary:

The Dispatcheris responsible forplanning, organizing, and coordinating truck schedules to meet customer delivery requirements and production demands. This role communicates with customers and drivers to ensuretimelyand efficient deliveries, prepares delivery documentation,maintainsaccuratedispatch records, and supports daily operational and administrative functions. The Dispatcher plays a key role in ensuring customer satisfaction, operational efficiency, and effective communication between departments.

Job Duties & Responsibilities:

• Plan and organize regional loads to dispatch trucks according to customer requests and production schedules
• Communicate with customers todeterminedelivery needs, driver demand, and scheduling requirements
• Assign drivers to routes andnotify themof delivery schedules
• Enter assignment and routing data into dispatch software andmaintainaccuraterecords
• Prepare delivery tickets and related documentation for drivers
• Respond to inquiries from driversregardingroutes, schedules, and delivery issues.
• Utilize multi-line phone systems, two-way radios, and computer software for coordination and communication
• Perform administrative duties including data entry, filing, and reporting
• Assist with resolving customer delivery concerns or service issues.
• Support operations team with special scheduling adjustments during peak production periods.
• Assist with reporting or documentation for management review.
• Performadditionalduties asassigned to support operational needs.

COUNTY Core Competencies:

The expected behaviors of all COUNTY team members that align with Our Values and Our Commitments:

• Integrity & Organizational Awareness
• Customer First Focus
• Results Driven Orientation
• Teamwork, Safety & Collaboration
• Problem Solving & Decision Making
• Creativity & Innovation

Job-Based Competencies:

• Transportation Management
• Delivery Management
• DOT & Regulatory Compliance
• Dispatch Operations
• Coordination
• Safety Management
• Route Optimization
• Performance Metrics
• Vehicle & Equipment Knowledge
• Communication

Experience & Qualifications:

• 18 years of age or older
• Associate degree in logistics, transportation, or related field preferred

• 2–4 years of experience in dispatching, trucking,logistics, or a related field
• Familiarity with trucking industry terminology and routing practices
• Intermediateproficiencyin Microsoft Office (Outlook, Excel, Word)
• Experience in construction materials or manufacturing environment
• Experience using dispatch or fleet management software

• Dispatch software systems
• Multi-line phone systems
• Two-way radios
• Microsoft Office Suite

Work Environment:

• Work is typically performed in an indoor/outdoor environment.
• Exposure may include noise, weather, machinery, and public interaction
• Typical work hours/shifts: Standard business hours

Physical & Work Expectations:

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

• Frequent standing, walking, bending, reaching, or handling materials/equipment.
• Occasional climbing, kneeling, crawling, or lifting/moving up to 50 pounds.
• Ability to concentrate, follow detailed instructions, communicate effectively, and safely perform job duties.
• May require the operation of specific tools, equipment, or vehicles associated with the position.

Safety Equipment:

Required safety equipment: Use PPE as provided and instructed.