Dispatcher

Centerra Group; Radford (VA); On-site; USD 29,000 - 32,000; Part time

Job summary

Centerra Group seeks a part-time dispatcher to provide Fire/EMS dispatch services for Radford Army Ammunition Plant (RFAAP) fire department, security officers, and plant safety. Responsibilities include daily dispatch duties, system checks, and hazard monitoring on government property.

The role requires NFPA/NIMS certification or progress toward it, a valid Virginia Driver's License, and ability to work weekends/holidays with a 90-day probation. Travel may be required.

Qualifications

• GED or high school diploma.
• Must be 18 years old at time of hire.
• Must be a United States citizen.
• Must successfully complete drug screening.
• Must pass criminal background check.
• Must have NFPA/ NIMS levels 100, 200, 700 and 800 or obtain within 90 days of employment (online).
• Must have a valid Virginia Driver's License.
• Demonstrates accountability and customer-oriented service.

Responsibilities

• Provide Fire/EMS dispatch services for hazmat plant activities.
• Perform daily dispatch duties: checks, station maintenance, radio checks.
• Monitor for fire, property, and life safety hazards on government property.
• Follow SOPs/SOGs and CENTERRA rules and regulations.
• Operate and maintain multiple systems (Mass Notify, IDS, Motorola LMR, cameras, access control).
• Prepare reports and communicate updates in a timely manner.

Skills

Fire Dispatch

Public Safety Knowledge

Radio Communications

Customer Service

Education

High School Diploma or GED

Tools

Mass Notification System

Intrusion Detection System

Motorola LMR

Security Cameras

Paxton Access Control

Job description

POSITION SUMMARY

Providepart-timedispatch services forRadford Army Ammunition Plant (RFAAP)fire department, RFAAP security officers, and plant safety.

COMPENSATION

$21.15/Hr. H&W - $5.09

RESPONSIBILITIES

• Provide Fire/EMS dispatch services for any hazardous plant activities.
• Perform daily duties in a proficient manner.I.e.dispatch check offs, station maintenance, and radio equipment checks.
• Be alert forpossible fire, property, and life safety hazards on government property.
• Maintain a working knowledge of all fire department SOP's, SOG's, and CENTERRA's rules and regulations, written and oral,pertaining tothe assigned duties.
• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of forcefrequentlyor constantlyto lift, carry, push, pull or otherwise move objects, including the human body.
• Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone.
• Must have close visual and audio acuity to perform an activitysuch aspreparing and analyzing data and figures; transcribing; viewing a computer terminal;determiningthe accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures.
• Must meet all physical and psychological standards as required by the contract.
• Travel may berequired.
• Requires intermittent standing, walking, sitting, squatting,stretchingand bending throughout the workday.
• Perform other duties as assigned.

QUALIFICATIONS

• GED or High School Diploma.
• Must be 18 years old at time of hire.
• Must have United States Citizenship. (if naturalized, then must provide original certificate for inspection and copying)
• Must successfully complete drug screening requirements.
• Must pass criminal background check.
• Must be Nationally certified NIMS. (National Incident Management System)levels100, 200, 700 and 800 or be able to obtain within90 daysof employment. (online)
• Must have a valid VirginiaDriver'sLicense.
• Accountability-Ability to accept responsibility and account for his/her actions.
• CustomerOriented Abilityto take care of the customers' needs while following company procedures.
• Decision Making-Ability to select an effective course of actionappropriate tothe current situation while following company procedures.
• Ethical-Ability to be guided by the company's accepted principles of moral conduct.
• Initiative-Ability to act and take steps to solve or settle an issue.
• Interpersonal Skills-Ability to develop andmaintainrelationships with others.
• Working Under Stress-Ability tomaintaincomposure when exposed to stress.
• Record clear of any Domestic Violence Convictions.
• Must be able to work weekends and holidays.
• Must be able to work any shift.
• A90-dayprobationary period will be mandated.
• Must be willing to work with minimum supervision.
• Must be able to understand written and verbal orders.
• Must be able to complete dailyreports,communicate,spelland have computer skills.
• Must be available to work shifts on a swing rotation.
• Must be able tomaintainpunctual work ethics.
• Dispatchers will meet the requirements of NFPATelecommunicator ICertification or equivalent. The Fire Chief will be the certification authority using NFPA 1061.
• Dispatchers must be able to manage andoperatenumeroustypes of systems. These include, but are not limited to:Mass Notification System(s), Intrusion Detection System(s), Motorola Land Mobile Radio System, Security Cameras,Access Control System (Paxton), Lightning Alerts, etc. On the Job Training will be provided.
• Dispatchers willbe responsible forkey control within dispatch. They will work with the Security Key Custodian to ensurecompliance with all procedures.
• Notifications will berequiredin a timely manner. These are general updates for different scenarios (fire runs, ambulance runs, security issues, injuries, fatality, equipment damage, property, etc.).
• The Dispatcher will work to manage the distribution list and make notifications as directed.
• The Dispatcher willmaintaina police blotter.
• The Dispatcher will maintain a clean work area and continuously strive to make continuous improvementsforprocesses.
• They will alsobe responsible fordeveloping guides, procedures,walkthroughs, andetc. for systems in dispatch and othertasksrelated to their job as directed by the Fire Chief.