Dispatcher

The Chefs' Warehouse; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid vacations

Paid holidays

Health benefits

Dental

Weekly pay

Life Insurance

Employee discounts

401k

ESPP

Job summary

The Chefs' Warehouse, Inc. is seeking a Dispatch Coordinator to pair motor vehicles and drivers with morning routes in New York.

You will dispatch all drivers and helpers, manage daily records for payroll, and ensure timely communication of route changes. Responsibilities include maintaining asset logs, updating ez-pass, responding to emails within minutes, and supporting drivers with directions and incident guidelines.

Qualifications

• Two or more years of dispatch experience in transportation or logistics.
• Strong communication skills and ability to respond quickly to inquiries.

Responsibilities

• Dispatch all drivers and helpers.
• Daily record keeping of agency and helpers for payroll.
• Respond to emails within 5 minutes and resolve issues.
• Maintain and update logs, routes, and pickup/invoice records.
• Assist drivers with directions and incident guidelines.

Skills

Dispatch experience

Excellent communication

Education

High school diploma or GED

Tools

AS400 system

Job description

The Chefs' Warehouse, Inc. (http://www.chefswarehouse.com) combines exceptional quality and brand building with broadline food service distribution for more than 40 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 4,000 artisan producers of the world’s finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 50,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants.

Mission: The mission of The Chefs’ Warehouse is to provide the world’s greatest ingredients to the world’s best chefs.

Our C.H.E.F.S. Values:

Curious & Creative

Hungry For Food & Results

Forward Thinking & Flexible

Position Summary:

Pairs motor vehicles and drivers in the morning prior to the beginning of drivers’ daily route.

What you’ll do:

• Dispatch all drivers and helpers.
• Daily record keeping of agency and helpers for payroll.
• Must record and collect all material given to drivers (ex: gas cards, fobs keys, radio’s, etc.).
• Maintain hand truck inventory and update spreadsheet.
• Maintain and update ez-pass account.
• Respond to all emails within 5 minutes and continue responses until resolved.
• Must complete hand off log with or without issues.
• Responsible for maintaining and charging all phones.
• Monitor geo tab and address drivers on all alerts.
• Update routers with delivery windows and any address issues.
• Check emails before dispatching for any updates, changes or notes.
• Answer all phone messages.
• Must monitor mobile cast (drivers must use phones daily and correctly) and address any issues.
• Complete daily activity sheet.
• Update pickup sheet with purchasing twice a day 2pm and 4:00 pm.
• Send email updates regarding any issues with the routes including delays.
• Update invoice register in as400 for the company.
• During the day continually follow up on all pickups with drivers before they become issues.
• Assist drivers with directions, roadside assistance, accident guidelines, etc.

About you:

• High school diploma or G.E.D. required
• 2+ year of dispatch experience, preferably in a transportation industry.

The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.

• Paid Vacations, Paid Holidays
• Health, Dental and Medical Benefits
• Weekly pay
• Life Insurance
• 5% above cost for our high-quality food products
• Employee discounts for travel and events
• 401k
• Employee Stock Purchase Plan

The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce.