Dispatcher

A.P. Moller - Maersk; Memphis (TN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible

Job summary

Maersk is seeking a dispatcher in Memphis to schedule drivers for deliveries and pickups, and to serve as a liaison between customers, drivers, and management. The role includes planning routes, tracking shipments, and coordinating with maintenance and vendor communications.

You will interact with customers, vendors, and internal teams to ensure on-time performance. The position emphasizes strong communication, organizational skills, and knowledge of local traffic regulations.

Qualifications

• Experience in freight dispatch or logistics coordination.
• Ability to schedule drivers and coordinate with customers.
• Excellent communication and problem-solving skills.

Responsibilities

• Schedule drivers to freight delivery or pickup.
• Communicate with customers and vendors about freight details and times.
• Plan predetermined routes for drivers.
• Identify traffic issues and implement corrective actions.
• Prepare dispatch documents for management and staff.
• Maintain records of dispatch calls and driver routes.
• Monitor truck repairs and maintenance schedules.
• Log vendor complaints or concerns.
• Answer calls from vendors, customers, and management.

Skills

Time management

Traffic laws knowledge

Routing adjustments

Interpersonal skills

Multitasking

Software literacy

English proficiency

Tools

Dispatch software

GPS tracking

CRM software

Job description

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.

We are looking for a dispatcher who will be Directly in charge of scheduling drivers to make deliveries and pick up packages from customers and vendors. Also work as a liaison between customers, drivers, and management.

Schedule

M-F 0800-1630 and rotating on call Weekend Shift every 4th week

Essential Functions

• Scheduling drivers to make freight delivery or collect shipments and packages
• Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests
• Planning predetermined routes for drivers
• Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time.
• Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need
• Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times
• Monitoring truck repairs and maintenance schedules
• Logging vendor complaints or concerns
• Answering phone calls from vendors, customers, and management and helping them as needed.
• Other duties as requested

SKILLS/COMPETENCIES

• Strong aptitude for time management
• Excellent understanding of local and state traffic laws and regulations
• Ability to make quick changes in routing
• Strong interpersonal skills
• Ability to prioritize and multitask
• Deep understanding of computer software and technologies
• Able to read, write and speak English

Company Benefits

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range

$20.00 to $24.00 per hour

• The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

#INDEED

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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