Dispatcher

Professional Transportation, Inc.; Gillette (WY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Starting pay $15.00/hr with overtime

Medical benefits

PTO, sick time, and holiday pay

401(K) retirement

On the job training

Room for growth and advancement

Job summary

Professional Transportation, Inc. in Gillette, WY is hiring a Dispatcher to join our rail crew transportation team. No prior experience required; we will train the right candidate and immerse you in our structured dispatch process.

You will handle calls, coordinate Van Drivers, ensure on-time trip coverage, and maintain accurate trip data. PTI values safety, reliability, and opportunities for growth within the company.

Qualifications

• Prior experience in a call center/dispatch environment.
• Prior experience working a multi-line phone system.
• Be self-motivated, independent, and success oriented.
• Strong communication, interpersonal, and conversational skills.
• Well-organized.
• Ability to operate related computer applications and related business equipment.

Responsibilities

• Promoting and practicing safety awareness.
• Helping to ensure on time performance is achieved.
• Answering phone calls promptly and professionally.
• Calling Van Drivers that are in rotation for trip coverage.
• Provide accurate and detailed trip data to the Van Drivers.
• Maintain accurate rotations and check for any pending trips in your area of responsibility.
• Maintain a neat, clean, and organized station for the duration of your shift.
• Calling cab companies when necessary to cover any driver shortages or when required by the railroad customers.

Skills

Communication skills

Organized

Self-motivated

Job description

NOW HIRING DISPATCHERS – GILLETTE, WY

Want to get your career moving in the right direction? We are looking for a Dispatcher to join our growing organization. Must have the ability to work in a fast-paced environment with an appreciation for structure and standard operating procedures. Come be a part of the nation’s largest rail crew transportation company as our new Dispatcher!

No prior experience is required, we will train the right candidate!

About Professional Transportation Inc.

Professional Transportation, Inc. has been providing crew transportation services for railroads since 1980 and has an industry reputation for providing quality, reliable, and safe crew transportation services. Much like a shuttle service, PTI receives around-the-clock requests from our railroad customers to pick up and drop off train crews. PTI dispatchers match up drivers with these trips and the drivers safely transport the crews to their destinations.

Benefits Of Joining PTI

• Starting pay of $15.00/hr with the opportunity for overtime.
• Discounted cell phone plans for Verizon and AT&T
• Medical benefits, PTO, sick time, and holiday pay.
• 401(K) retirement
• On the job training
• Room for growth and advancement within the company

Responsibilities

• Promoting and practicing safety awareness
• Helping to ensure on time performance is achieved
• Answering phone calls promptly and professionally
• Calling Van Drivers that are in rotation for trip coverage
• Provide accurate and detailed trip data to the Van Drivers
• Maintain accurate rotations and check for any pending trips in your area of responsibility
• Maintain a neat, clean, and organized station for the duration of your shift
• Calling cab companies when necessary to cover any driver shortages or when required by the railroad customers

This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties, and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require.

Requirements

• Prior experience in a call center/dispatch environment
• Prior experience working a multi-line phone system
• Be self-motivated, independent, and success oriented
• Strong communication, interpersonal, and conversational skills
• Well-organized
• Ability to operate related computer applications and related business equipment

Professional Transportation, Inc. - Driving America Forward. One Crew at a Time.

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: PTI is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. PTI has a Drug-Free Workplace Policy in effect that is strictly adhered to.