Dispatcher

Martin Marietta Materials, Inc.; Fresno (CA); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Paid time off

Tuition assistance

Wellness programs

Zusammenfassung

Martin Marietta Materials, Inc. is seeking a Dispatcher to enter customer orders, schedule workloads, and act as the primary contact for customers in Fresno and Visalia operations. You will coordinate with Sales, Plant Managers and Production Coordinators while prioritizing safety in every decision.

The role requires strong communication, problem-solving, and time-management skills, with a focus on accuracy, safety compliance, and timely updates to stakeholders about changes or delays.

Qualifikationen

• High school diploma, GED, or relevant experience.
• 1+ years of related experience in construction or logistics.
• MSHA compliance knowledge.
• Strong problem-solving and communication skills.
• Geographical aptitude for the Fresno/Visalia area.

Aufgaben

• Enter customer orders into a centralized system and schedule daily work.
• Serve as the primary contact for customers, updating status and resolving changes or delays.
• Communicate with Sales Representatives, Plant Managers, and Production Coordinators.
• Resolve delivery timing or quantity disputes using logs and records.
• Handle basic accounting tasks and reconcile daily reports.
• Ensure safety policies are followed and drivers comply with site protocols.
• Maintain logs of unusual situations and support liability protection.
• Assist drivers with questions while on site.

Kenntnisse

Time management

Problem solving

Critical thinking

Collaboration

Effective communicator

Geographical aptitude

Adaptability

Attention to detail

Ausbildung

High school diploma or GED

Tools

Apex

Jobbeschreibung

Description JOB SUMMARYThe Dispatcher is responsible for entering customer orders into a centralized system, schedulingThe ideal candidate acts as a high-stakes problem solver who can balance customer demands with operational constraints, while upholding the company's "Safety First" culture.

KEY DUTIES AND RESPONSIBILITIESManage and schedule business for the current day and look ahead up to 90 daysFunction as the primary professional point of contact for customers, providing updates on status and resolving issues regarding order changes or delays.Communicate constantly with Sales Representatives, Plant Managers, and Production CoordinatorsUse recorded communication and order logs to professionally resolve disputes regarding delivery times or product quantities.Perform basic accounting duties, including verifying tickets, reconciling daily reportsExecute all company policies with a proactive focus on safety. Attend regular safety meetings and ensure all drivers are compliant with site-specific safety protocols.Maintain meticulous logs of unusual situations for future reference and liability protection.Answer the dispatch phone to take day-of and future orders for both Fresno and Visalia Asphalt.Book and verify schedules for the following day and manage the upcoming schedule in advance.Enter customer orders into apex.Answer the phone to take new orders, change/cancel orders and answer customer questions regarding asphalt products, progress on current jobs and potential delaysWork with sales and QC to ensure job accuracy.Maintain constant contact with plant operators and daily customers for tonnagesMark jobs complete as they are finishingHandle all credit card transactions accurately and send all paperwork to accounting in a timely manner.Assist any drivers with questions they may have while on site.

QUALIFICATIONSEducationHigh school diploma, GED, or relevant experienceWork Experience1+ years of related experience in the Construction or Logistics industry.Knowledge, Skills, and AbilitiesTechnical proficiencyMSHA compliance and regulationTime managementDetailed orientedProblem solvingCritical thinkingCollaborationEffective communicator (written and spoken)Geographical aptitudeIndustry knowledgeAdaptability

ADDITIONAL DETAILSPhysical RequirementsAbility to sit for extended shifts.High visual acuity for reading detailed reports and multiple computer monitors simultaneously.Capacity to manage a high volume of inbound calls and radio traffic without loss of accuracy.High demand for reading detailed reports, tracking software, and entering data into central order systems.Able to work overtime and weekends as needed.Working ConditionsHigh-stress and fast-paced. Must be able to resolve "conflicting demands" such as equipment breakdowns, driver delays, and urgent customer requests simultaneously.

The hiring range for this position is $26.00 -$35.00 exclusive of benefits or bonuses (discretionary and non-discretionary). The offered base compensation will be determined based on factors such as geographic location, business need, market conditions, proficiencies, skills, education, and experience. Additionally, at Martin Marietta we place a high value on internal pay equity and will consider the compensation for those in similarly situated roles and direct team members. The hiring range for this role represents the base compensation we expect to pay for the position at time of hire and does not represent the total possible base pay of the position.

In addition to our base compensation, we also offer a competitive benefits package for full-time employees, including medical, dental and vision coverage; prescription drug coverage; health savings accounts; flexible spending accounts; life, AD&D and disability insurance; 401(k) with a company match and an employer-funded defined benefit pension plan. Other benefits include paid time off, paid holidays, education/tuition assistance, an employee discount program, adoption assistance, wellness programs and more.

Part time employees are eligible to participate in the 401k plan and receive a company match. In addition, they are eligible to start accruing service for the pension plan.

A member of the S&P 500 Index, Martin Marietta is an American-based company and a leading supplier of heavy building materials - including aggregates, cement, ready-mixed concrete and asphalt. Through a network of operations spanning 28 states, Canada and the Bahamas, dedicated Martin Marietta teams supply the foundational resources upon which our communities thrive. Martin Marietta's Magnesia Specialties business produces high-purity magnesia and dolomitic lime products used worldwide in environmental, industrial, agricultural and specialty applications.

At Martin Marietta, we strive to work with the best and the brightest - those who have the potential to become our company's future leaders. Each of our roughly 9,500 people shares a common purpose regardless of their professional role or work environment. Together, we utilize our diverse skills and experiences to drive our company and its extraordinary culture forward. Our aim is to build on our foundation of success and help values-driven and hardworking people realize their full potential. When you decide to invest your career in Martin Marietta, you'll know what it's like to be respected, challenged and rewarded.

In return, we offer a highly competitive benefits package, including: Medical Prescription Drug Dental Vision Health Care Reimbursement Account Dependent Care Reimbursement Account Wellness Programs Employee Assistance Plan Paid Holidays and Vacation 401(k) with Company matching Pension Salary Continuation - Short-Term Disability Long-Term Disability Options Employee Life Insurance Spouse & Dependent Life Insurance Business Travel Accident Insurance Direct Deposit Payroll Educational/Tuition Assistance Plan College Scholarship Program - for dependent children Matching Gift Program New Auto Purchase Discount Plans

At Martin Marietta, we are proud to be an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and teammates. We celebrate diversity and commit that qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.