Dispatch & Operations Coordinator

Good Greek Moving & Storage; Orlando (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Training

Job summary

Good Greek Moving & Storage in Orlando, FL is seeking a Dispatch Coordinator to join our fast-paced operations team. This role collaborates with moving crews, compliance personnel, and customers to ensure smooth scheduling, trucking, and service delivery.

The ideal candidate is highly organized, customer-centric, able to multitask, and comfortable working under pressure while maintaining DOT compliance and accurate documentation.

Qualifications

• Detailed orientation and accuracy in data handling.
• Experience documenting important data and records.
• Excellent phone etiquette and communication skills.
• Clear, effective listening and verbal communication.
• Energetic, reliable, and able to stay motivated.
• Ability to generate and review reports.
• Strong multitasking ability in a fast-paced env.
• Proven ability to perform under pressure and meet deadlines.
• 1–3 years of Operations/Dispatch experience.

Responsibilities

• Planning and coordinating jobs
• Maintaining driver/ helper relationships
• Ensuring adequate capacity for job coverage
• Answering the telephone and making follow-up calls
• Fielding Customer Service Inquiries
• Provide ETA updates in company software and make relevant notes in shipment notes
• Monitor drivers and ensure that they are following DOT regulations-and document/report violations of regulations
• Communicate with customer and with customer service on driver schedule
• Log and track driver locations and activities

Skills

Detailed oriented

Data documentation

Phone skills

Listening & communication

Energetic & dependable

Reporting

Multitasking

Work under pressure

Dispatch experience

Job description

Are you looking for an innovative, fast paced and rewarding opportunity to expand your career?

If so, LOOK no further! Good Greek Moving & Storage is expanding its team of professionals. Known in the marketplace as an industry leader in the moving community, Good Greek is a total relocation expert offering, storage, trash removal, auto transport, realty services and premier concierge services. The Dispatch Coordinator is an essential and multifaceted role in our organization’s operations. They will work with our professional moving crews, compliance personnel and customers. Become a key member of the Good Greek thriving team of professionals.




We are seeking innovative, forward thinking, and tenacious individual to work with our leadership team, existing and prospective clients, and our partners. To be successful in this role you will need to be highly organized, socially confident, exude excellent customer service skills and must be able to multitask. An outstanding candidate should be able to keep all facets of an office running smoothly and ensure all operational responsibilities are being fulfilled. While ensuring compliance with regulations.

Good Greek is a Leader in the industry offering extremely competitive compensation and benefits! APPLY TO LEARN MORE

Key Skills/Qualifications

• Detailed orientated
• Skilled in documenting Important Data
• Strong Phone Skills
• Listening and verbal communications
• Astute, high energy and dependable
• Proficient in reporting
• Strong ability to multitask
• Ability to work effectively under pressure
• Must have 1-3 years Operations/Dispatch experience

Core Responsibilities

• Planning and coordinating jobs
• Maintaining driver\helper relationships
• Ensuring adequate capacity for job coverage
• Answering the telephone and making follow-up calls.
• Fielding Customer Service Inquires
• Provide ETA updates in company software and make relevant notes in shipment notes
• Monitor drivers and ensure that they are following DOT regulations-and document/report violations of regulations
• Communicate with customer and with customer service on driver s schedule
• Log and track driver locations and activities

Job Type:

• Full Time

Salary and Benefits:

Paid Training

*Good Greek and our affiliates are equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.