Dispatch Operating Center Specialist

Alstom; Los Angeles (CA); On-site; USD 69,000 - 90,000; Full time

Job summary

Alstom in Los Angeles, CA seeks a full-time onsite DOC Specialist to address mechanical issues, support crews, ensure regulatory compliance, and develop Risk Assessments. You will collaborate with dispatch to optimize train cycles and strengthen HSE adherence across the network.

The role emphasizes technical guidance, fast problem solving, and proactive resilience in a high-stakes transport environment with continuous learning and cross-team collaboration.

Qualifications

• Degree in Engineering, Mechanical Systems, or a related field.
• Experience or understanding of troubleshooting mechanical problems and providing technical guidance.
• Knowledge of regulatory standards and compliance within the transportation or engineering sectors.
• Familiarity with equipment/train cycles and operational processes.
• Strong communication and collaboration skills with crews and dispatch staff.
• Ability to develop Risk Assessments and support HSE processes.
• Resilience to manage high-pressure situations and minimize service disruptions.
• Leadership mindset to guide team members and share expertise.
• Analytical and problem-solving skills for complex issues.
• Commitment to continuous learning and industry best practices.

Responsibilities

• Providing technical expertise to resolve mechanical issues efficiently.
• Supporting operating crews in troubleshooting equipment problems.
• Offering guidance to ensure compliance with regulatory standards.
• Collaborating with the dispatch center to optimize train cycles and minimize disruptions.
• Developing and reviewing Risk Assessments to identify and mitigate hazards.
• Ensuring HSE processes align with company and regulatory requirements.
• Maintaining strong technical knowledge to address evolving challenges.
• Proactively identifying opportunities to improve operational resilience.
• Supporting a culture of continuous learning and adaptability within the team.
• Reviewing and enhancing HSE procedures to ensure compliance.

Skills

Mechanical troubleshooting

Regulatory knowledge

Equipment/train cycles

Communication

Risk assessments

HSE processes

Technical leadership

Problem-solving

Continuous learning

Education

Degree in Engineering/Mechanical Systems or related field

Job description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time onsite DOC Specialist in Los Angeles, CA, US we’re looking for?

Your future role

Take on a new challenge and apply your technical and regulatory expertise in a new cutting‑edge field. You'll work alongside collaborative and dynamic teammates.

You’ll make a significant impact by minimizing the effects of mechanically related 'in-service' issues on the traveling public. Day‑to‑day, you'll work closely with teams across the business (operating crews, dispatch center staff), provide technical assistance and guidance to crew members troubleshooting mechanical problems, support the development of Risk Assessments, review HSE processes and procedures to ensure compliance, and much more.

We’ll look to you for:

• Providing technical expertise to resolve mechanical issues efficiently.


• Supporting operating crews in troubleshooting equipment problems.


• Offering guidance to ensure compliance with regulatory standards.


• Collaborating with the dispatch center to optimize train cycles and minimize disruptions.


• Developing and reviewing Risk Assessments to identify and mitigate potential hazards.


• Ensuring Health, Safety, and Environmental (HSE) processes align with company and regulatory requirements.


• Maintaining strong technical knowledge to address evolving challenges.


• Proactively identifying opportunities to improve operational resilience.


• Supporting a culture of continuous learning and adaptability within the team.


• Reviewing and enhancing HSE procedures to ensure compliance at all levels of the business.

All about you

We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:

• Degree in Engineering, Mechanical Systems, or a related field.


• Experience or understanding of troubleshooting mechanical problems and providing technical guidance.


• Knowledge of regulatory standards and compliance within the transportation or engineering sectors.


• Familiarity with equipment/train cycles and operational processes.


• Strong communication and collaboration skills to interact effectively with operating crews and dispatch center staff.


• Ability to develop Risk Assessments and support HSE (Health, Safety, and Environment) processes.


• Resilience and adaptability to manage high‑pressure situations and minimize service disruptions.


• Leadership mindset to provide guidance and technical assistance to team members.


• Analytical and problem‑solving skills for identifying and resolving complex mechanical issues.


• Continuous learning mindset to stay updated with industry standards and best practices.

Things you’ll enjoy

Join us on a life‑long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Collaborate with transverse teams and helpful colleagues


• Progress towards enhancing your technical expertise, regulatory knowledge, and understanding of equipment/train cycles while contributing to the development of Risk Assessments and HSE compliance.


• Utilise our dynamic and supportive working environment.


• Contribute to innovative projects


• Steer your career in whatever direction you choose across functions and countries


• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)


• Compensation: $69k - 90k

You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you're up for the challenge, we'd love to hear from you!

Important to note

As a global business, we're an equal‑opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.

Nearest Major Market: Los Angeles

Job Segment: Transportation, Operations