Dispatch Manager

Keystone Automotive Industries, Inc.; Burleson (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401k with company match

Employee discounts

Job summary

LKQ in Texas seeks a logistics supervisor to schedule drivers on routes, monitor performance, and back-up deliveries when needed.

You will coach staff, coordinate with customers, and use Route Optimization/Roadnet to track KPIs, fuel usage, and schedules while ensuring LKQ/DOT compliance and payroll accuracy through Kronos.

Qualifications

• High School Diploma/GED required; 5+ years in a lead/supervisor role or equivalent.
• Proficient in scheduling, coaching, and staff development.
• Strong communication and problem-solving abilities with cross-department interaction.

Responsibilities

• Schedule drivers on routes daily.
• Prioritize rush or problem tickets for immediate attention.
• Handle issues with pick tickets or late-delivered parts (ETA).
• Assign and manifest route drivers daily; back-up delivery when needed.
• Recruit, coach, and provide performance feedback to route personnel.
• Communicate with internal and external customers.
• Operate reports in Route Optimization or Roadnet; monitor KPI metrics.
• Monitor fuel reports for loss prevention.
• Manage Kronos payroll tasks and PTO approvals.
• Schedule vehicle maintenance and rentals as needed.
• Ensure driver and paperwork compliance with LKQ and DOT.
• Handle discipline and probations related to MVR and LKQ points.
• Ensure daily pre/post vehicle checklists are completed.
• Complete new hire driver paperwork including LKQ, ISO, and DOT.

Skills

Leadership

Scheduling

Communication

Analytical skills

MS Office

Education

High School Diploma/GED

Tools

Kronos

Route Optimization

Roadnet

Outlook

Excel

Job description

Essential Job Duties

• Schedule drivers on routes daily.


• Prioritize and expedite rush or problem tickets that need immediate attention.


• Handle any issues with pick tickets (FSI, RCE and PLRC) or parts that did not get delivered on time (ETA).


• Assign and manifest route drivers daily; be available as a back-up delivery person, if needed.


• Continuously recruit, providing performance feedback and coaching route personnel.


• Communicate with internal and external customers.


• Operate and interpret reports with Route Optimization or Roadnet system (Parts per hour and Parts Handled KPI's).


• Monitor Fuel reports for loss prevention.


• Manage time off requests and Kronos including pay period signature sheets.


• Schedule maintenance on vehicles and or break downs with mechanic(s).


• Sign off on bills for maintenance and schedule rentals when/if needed.


• Ensure we are compliant with drivers and paperwork for LKQ and DOT.


• Handle discipline issues and any drivers under probation because of their MVR and LKQ points.


• Ensure the vehicle Pre and Post checklist is turned in each day.


• Ensure new hire paperwork for driver (s) and training including LKQU, ISO and DOT is complete.


• Maintain, organize and keep current driver phones or other communication devices as needed.


• Handle or delegate getting vehicle tags, Gas pins, vehicle keys, DOT inspection, emission inspections and DOT physicals.


• Filing (vehicle records, signed time sheets, PTO, etc).


• Assume other duties as assigned.

Supervisory Responsibilities

Supervisory Responsibilities Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards. Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff.

Minimum Requirements

Education & Experience High School Diploma/GED. 5 years+ in specialized profession or equivalent; Proficient in specialty including prior senior lead / supervisor experience.

Preferred Requirements

No preferred requirements.

Knowledge/Skills/Abilities

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs. Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and Powerpoint presentations to support business objectives. Frequently communicates complex information across departments and interacts with management. Can present, resolve and address delicate situations. Can motivate and persuade others. Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedents and practices. Decisions impact the management and operations within a department or business unit. May contribute to business and operational decisions that affect the department. Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others. Handle multiple tasks or projects simultaneously with moderate complexity.

Essential Physical Demands/Work Environment

Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently. Travel may be required periodically, including overnight stays (contingent on position requirements). Must be able to lift up to 25 pounds.

Benefits

Benefits: Health/Dental/Vision Insurance Paid Time Off Paid Parental Leave Fertility Coverage 401k with Generous Company Match Company Paid Life Insurance and Long-Term Disability Short-Term Disability Employee Assistance Program Tuition Reimbursement Employee Discounts PNC Daily Pay Option

Join us for an exciting career journey with positive, driven individuals.

Leading With Innovation As a Fortune 500 leader (#318), LKQ is at the industry’s forefront, operating across 25 countries with over 1,600 locations.

Accelerate Your Career at LKQ Join LKQ, a global force of over 51,000 strong across 1,700 locations. Here, you are a part of a community that drives our success and your career forward. Embrace the opportunity to grow, innovate, and lead the industry with us.

Connect With Your Future Let’s discover what you bring to LKQ.

Shape the Future with LKQ Embark on a journey where your work makes a tangible impact on the industry and beyond.

LKQ offers a challenging yet rewarding career path filled with opportunities to grow, innovate, and contribute to a sustainable future. At LKQ, you're not just joining a team; you're stepping into a role where you can truly thrive.

Start your career with us and discover where your journey can take you.

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