Dispatch - Full-time Weekends and Nights at R2 Logistics Columbus, OH

Carlsbad Tech; Columbus (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

A logistics company in Columbus, OH seeks a full-time Dispatch associate to provide outstanding customer service and support operations through communication with carriers. The ideal candidate will have strong customer service skills, the ability to resolve transit issues, and flexibility for overnight and weekend shifts. This role offers a competitive salary, comprehensive benefits including 401k, and opportunities for career advancement.

Benefits

One-on-one training

Competitive base salary with uncapped commission

Opportunity for internal career advancement

401k with company match

Medical/Dental/Vision Coverage

Paid Holidays & Vacation

Qualifications

• Ability to work independently and as a part of a team.
• Flexibility for overnight and weekend shifts is required.

Responsibilities

• Contact carriers to track and trace shipments.
• Resolve issues in transit.
• Handle inbound calls.
• Schedule pickup and delivery appointments.
• Perform order entry.
• Complete additional administrative duties as needed.

Skills

Outstanding customer service background

Excellent communication skills

Problem-solving ability

Strong knowledge of Microsoft Office

Job description

Dispatch - Full-time Weekends and Nights job at R2 Logistics. Columbus, OH.

3 Shifts: Friday 10 pm to Saturday 12 pm, Sunday 7 am to 7 pm, and Monday 7 pm to Tuesday 7 am

As a member of the Dispatch team, your role is pivotal in upholding R2 Logistics’ standard of outstanding customer service. For the convenience of our customers, R2 Logistics provides 24/7 availability. This role supports our operations team through communicating with contracted carriers, providing them with the information necessary to pick up and deliver on time.

Responsibilities Include:

• Contacting carriers to track and trace shipments
• Resolving issues in transit
• Inbound call handling
• Scheduling pickup and delivery appointments
• Order entry
• Additional administrative duties, as needed

Preferred Qualifications:

• Outstanding customer service background
• Excellent communication skills, both written and verbal
• Ability to solve problems independently and as a team member
• Strong knowledge of Microsoft Office and basic computer programs
• Overnight availability is required, weekend flexibility is preferred

Benefits:

• One on one training focused on setting up your career success
• Competitive base salary with uncapped commission
• Opportunity for internal career advancement
• 401k with company match
• Medical/Dental/Vision Coverage
• Paid Holidays & Vacation

About R2 Logistics

Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win’ competitive mentality. As a third party logistics (3PL) company, we provide our customers access to over 35,000 contracted transportation providers. With no trucks of our own, we contract asset based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers.

R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran.

R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.