Disney Store: Sales Associate (Seasonal)

Disney Cruise Line - The Walt Disney Company; Cypress (TX); On-site; Confidential; Full time

Job summary

Disney Stores USA, LLC is hiring a Retail Associate in Houston to create magical guest moments. You will engage guests, answer questions, and help them find products on-store and via disneystore.com.

The role includes operating cash registers and mobile POS while maintaining brand standards and a high-energy environment. Applicants should be able to work a flexible schedule, including weekends and holidays, and meet physical requirements such as lifting up to 45 lbs and climbing a ladder.

Qualifications

• Available to work a flexible schedule including overnights, evenings, holidays, weekends and call-in shifts.
• Must be 18+ and legally eligible to work in the United States.
• Retail/service experience preferred; strong guest-focused engagement required.

Responsibilities

• Connects with Guests by asking open-ended questions to assess needs and make suggestions.
• Maintains Disney brand standards in guest engagement, visuals and housekeeping.
• Performs cash wrap and mobile POS duties efficiently and accurately.
• Supports store operations including shipment processing and floor replenishment.
• Works as part of a team to deliver a fun, entertaining shopping experience.

Skills

Guest engagement

Communication

Team collaboration

Flexibility

Education

High School Diploma

Tools

POS systems

Job description

Location Houston Premium Outlet. Disney store and DisneyStore.com are the retail merchandising arms of Disney Parks, Experiences and Products, the business segment of The Walt Disney Company (NYSE:DIS) and its affiliates that extends The Walt Disney Company's brands to merchandise. Disney store and DisneyStore.com is owned and operated by Disney in North America, Europe, Japan and China. Disney store and DisneyStore.com carry high-quality products and books, including exclusive product lines that support and promote key entertainment initiatives and characters from Disney, Pixar, Star Wars, Marvel and National Geographic. DisneyStore.com is the U.S. ecommerce destination for guests of all ages, offering a curated selection of products, global collections and collaborations from Disney and licensees, including trend fashion and accessories, toys, home and collectibles. Disney store and DisneyStore.com offer magical shopping experiences that can only be delivered by Disney, one of the world's largest and most successful entertainment companies. There are currently Disney store locations in North America, Japan, China and Europe, plus online stores www.disneystore.co.uk, www.disneystore.de, www.disneystore.es, www.disneystore.fr, www.disneystore.it, and store.disney.co.jp. For more information, please follow us at: www.facebook.com/DisneyStore, www.instagram.com/DisneyStore and www.twitter.com/DisneyStore

Responsibilities :

• Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”
• Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestions
• Contributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experience
• Assists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.com
• Consistently treats all Guests and Cast Members with respect and contributes to a positive work environment
• Takes a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeeping
• Performs cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest Service
• Participates in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the business
• Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct
• Promotes and maintains a safe working and shopping environment
• Retail/Service experience preferred and ability to demonstrate strong Guest-focused engagement on and off the sales floor
• Demonstrated success working as a member of a team
• Ability to receive feedback and take action when appropriate
• Must maintain a professional appearance and meet Disney Store grooming guidelines

Basic Qualifications :

• Available to work a flexible schedule that meets the needs of the business including overnights, evenings, holidays, weekends and call-in shifts (if permitted)
• Must be available a minimum of two (3) shifts Monday through Friday and have weekend open availability that meets the needs of the Store’s business
• Available all holidays
• Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder
• Must be able to submit verification of legal right to work in the United States
• Must be at least 18 years of age

Preferred Qualifications:

• Previous experience in specialty retail or service industry

Required Education :

• High School Diploma or equivalent

Additional Information :

This position is with Disney Stores USA, LLC.

Pay is 13.00 an hour