Dishroom Clerk

Hy-Vee, Inc.; Windsor Heights (IA); On-site; USD 1,653,000 - 2,204,000; Part time

Job summary

Hy-Vee, Inc. is seeking servers for the Market Grille to deliver warm, attentive food and beverage service in a fast-paced setting.

Greet guests, present menus, take orders, and prepare drinks while ensuring guests have a satisfying dining experience. Training provided; opportunities to grow with the team.

Qualifications

• No formal education required with 0–2 years preferred.
• Ability to learn menu items and make recommendations.
• Focus on guest satisfaction and accuracy in service.

Responsibilities

• Greet guests with a smile, learn their names, and create a warm, welcoming experience from seating.
• Present menus, answer questions, and make recommendations upon request.
• Take food and beverage orders, enter into the system, and serve meals and drinks.
• Prepare hot, cold, and mixed drinks; chill wine as needed.
• Check guest satisfaction, correct issues, and verify age for alcohol.
• Prepare checks, collect payment, and report tips.
• Maintain hygiene, stock service areas, and assist team as needed.
• Answer phone with friendly, helpful service; work as part of a team.

Skills

Customer service

Teamwork

Communication

Attention to detail

Education

No education requirement

Tools

POS system

Cash handling

Job description

Additional Considerations (if any):-At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Description:Job Title: ServerDepartment: Market GrilleFLSA: HourlyRevision Date: 07/2026About Hy-VeeAt Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.The Role and Why It's ImportantOur Servers are at the heart of the Market Grille dining experience, creating a warm and welcoming atmosphere while delivering excellent food and beverage service to every guest. In this role, you'll take orders, serve meals, prepare drinks, and make sure every customer leaves satisfied.If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering a great dining experience, we'd love to have you on our team.What You'll DoNo two shifts are exactly the same, but here's what you can expect:Greet guests with a smile, learn their names, and create a warm, welcoming experience from the moment they are seatedPresent menus to guests, answer questions about menu items, and make recommendations upon requestTake food and beverage orders from guests, memorize or enter orders into the computer system for transmittal to kitchen staffServe food and beverages to guests and prepare or serve specialty dishes at tables as requiredPrepare hot, cold, and mixed drinks for guests and chill bottles of wine as neededCheck with guests throughout their meal to ensure satisfaction and take action to correct any issuesVerify guest identification to ensure minimum age requirements are met for the consumption of alcoholic beveragesPrepare itemized checks, collect payment from guests, and accurately report tip incomeClean tables and counters after guests have finished diningStock service areas with supplies including coffee, food, tableware, and linensStay knowledgeable of all menu items including bar offerings where applicableWash dishes and order product and supplies as necessaryAnswer the telephone promptly and provide friendly, helpful service to guests who callWork with co-workers as a team to ensure customer satisfaction and a pleasant work environmentMaintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelinesReport to work when scheduled and on timeYour SkillsFollow detailed written or verbal instructions and work through tasks with a few concrete variablesPerform simple addition and subtraction, copy figures, and count and record accuratelyUnderstand and follow verbal or demonstrated directions and communicate supply needs orally or in writingWork effectively as part of a team in a fast-paced, guest-focused environmentReporting RelationshipsAccountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Manager; Market Grille Department Manager; Assistant Market Grille Department Manager; Service ManagersEducation and ExperienceNo education requirement; 0 to 2 years of related work experience preferredPhysical RequirementsFrequently stand and walk throughout a shift in sales, food service, or delivery areasWhere applicable to the role: ability to safely use sharp knives and blades for food preparationWhere applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipmentWhere applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standardsPerform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation dutiesWorking EnvironmentThis is a fast-paced role in a store restaurant environment where you will be on your feet and in constant contact with guests and team members throughout your shift. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.Are you ready to smile, apply today.Employment is contingent upon the successful completion of a pre employment drug screen.