Dish Tech

EchoStar; Salisbury (MD); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Career Growth

Pay Increases

Bonus Potential

Comprehensive Benefits

Exclusive Perks

Job summary

EchoStar is seeking a skilled technician to visit customers’ homes, install and service DISH equipment, and introduce smart home products. You will educate customers on usage and available services while maintaining a professional, safe workspace.

The role emphasizes customer satisfaction, travel readiness, and adaptability to shifts that may include evenings and weekends. Training is provided to build expertise in home tech solutions.

Qualifications

• Vehicle operator with valid driver’s license and clean driving record.
• Willingness to travel and work flexible shifts including evenings, weekends, or holidays.
• Physical ability to climb ladders, lift heavy objects, and work in varying weather conditions.

Responsibilities

• Install and service DISH equipment and smart home products in customers’ homes.
• Teach customers how to use their tech and offer additional services when helpful.
• Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team.

Skills

Valid Driver’s License

Schedule Flexibility

Physical Ability

Customer Focus

Problem-Solving

Determination

Adaptability

Job description

Summary

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You’ll Do:

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

• Install and service DISH equipment and smart home products in customers’ homes
• Teach customers how to use their tech and offer additional services when helpful
• Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You:

• Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
• Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
• Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
• Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
• Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms

Paid Training You’ll Get:

• Clear, step-by-step guidance for installations and service
• Smart home tech knowledge to support and educate customers
• Best practices created by our most experienced techs

Skills, Experience and Requirements

What You’ll Need:

• Valid Driver’s License: Clean record required
• Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
• Physical Ability:
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
• Customer Focus: Build trust and create a great experience
• Problem-Solving: Tackle a variety of challenges on the spot
• Determination: Work in tight spaces and all kinds of weather
• Adaptability: Handle changes and unexpected tasks with ease

Salary Ranges

Compensation: $20.25/Hour