Disease Intervention Specialist 2 - Newport, TN

Software Technology, Inc.; Newport (TN); On-site; USD 36,000 - 52,000; Full time

Job summary

Software Technology, Inc. in Tennessee seeks a compassionate professional to perform screening and assessments, deliver education, and build partnerships with community resources to support individuals through recovery and health services.

The role emphasizes outreach, documentation, and collaboration with agencies, SSPs, and treatment providers, with emphasis on dignity, active listening, and culturally competent care.

Qualifications

• Be at least 18 years old.
• High school diploma or GED or equivalent.
• Ability to develop and sustain relationships in the community.
• Familiarity with recovery support services in the service area.
• Bilingual is preferred (Spanish and English).
• Proficient in Microsoft Office Suite.

Responsibilities

• Conduct SUD screenings using validated tools.
• Provide crisis intervention and counseling in health settings.
• Deliver education to prevent overdoses and disease spread.
• Engage in outreach at community organizations to identify clients.
• Connect clients to mental health, substance use treatment and harm reduction.
• Complete progress notes and maintain accurate records.
• Attend team meetings and trainings.
• Travel to different sites with mileage reimbursement.

Skills

Active listening

Relationship building

Cultural competence

Customer service

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

ESSENTIAL FUNCTIONS:

Facilitate Screening and Assessments: Conduct SUD screenings using validated tools, receive referrals, and perform evidence-based mental health and substance use disorder assessments. Provide crisis intervention and solution-focused counseling both in and out of health department settings.

Education and Outreach: Deliver education aimed at preventing drug overdose deaths and the spread of communicable diseases, such as Hepatitis C and HIV. Engage in outreach at non-traditional organizations to identify clients in need of services. Distribute naloxone to clients.

Community Partnerships: Build and maintain partnerships with community resources, including Syringe Service Providers (SSPs), Regional Overdose Prevention Specialists (ROPs), mental health agencies, and treatment providers. Foster linkages with other agencies in the assigned county/counites.

Client Linkage and Support: Connect clients to a range of services including community mental health, substance use treatment, harm reduction, primary health services, and recovery support services. Disperse overdose education materials to clients and the public.

Documentation and Record Keeping: Complete detailed progress notes, track referrals, and enter information accurately into record systems. Maintain records to comply with contract, state, grant, and agency requirements.

Team Participation: Attend team meetings, case conferences, and relevant training sessions to support continuous improvement initiatives and enhance service delivery.

Additional Duties: Perform other related tasks as required to meet the needs of the community and uphold agency standards.

Travel: Travel is required (with mileage reimbursement).

EDUCATION AND EXPERIENCE:

Be at least age eighteen (18) or older.

At minimum, hold a high school diploma, General Equivalency Degree (GED) or equivalent.

Understanding and support for medication-assisted recovery practices.

Ability to develop and sustain relationships with individuals and organizations in the community.

Familiarity with community-based recovery support services in the service area.

Experience providing peer support and building effective relationships.

Strong commitment to treating all individuals with dignity and respect.

Proficient in active listening and asking supportive open-ended questions.

Ability to maintain appropriate boundaries.

Cultural competency and experience with diverse populations.

Strong customer service ethic.

Proficient in Microsoft Office Suite.

Bilingual is preferred (Spanish and English).

NECESSARY SPECIAL QUALIFICATIONS:

Applicants for this call may be required to:

Possess a valid driver's license, vehicle, and proof of insurance.

Applicants agree to release all records involving their criminal history to the appointing authority. All contract employees will undergo a background check prior to their start date. A felony conviction will not automatically disqualify an applicant but will necessitate further investigation and review. If any records are identified, the applicant must provide written explanation and/ or documentation within seven days.

Submit to a review of their status on the Department of Health's vulnerable persons registry and any abuse registry for any state in which the person has lived in the previous seven (7) year, the TDH Abuse Registry, the Tennessee Sex Offender Registry, and the National Sex Offender Registry. Applicants listed on any of these registries will be disqualified.

PHYSICAL REQUIREMENTS:

This position requires occasional moderate physical effort or periods of frequently light physical activity. Regular use of body members to work is expected.

OCCUPATIONAL HAZARDS:

Possible exposure to communicable diseases and/or unpredictable behavior by clients.