Discharge Transportation Coordinator – MEDCOM (wage)

UCLA Health and David Geffen School of Medicine; Charlottesville (VA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Paid time off

Career growth

Job summary

UVA Health in Charlottesville seeks a Patient Transport Coordinator to manage safe, timely movement of patients using ambulances, vans, taxis, and other transport modes. You will interface with internal teams, external agencies, and families to coordinate transports and resolve issues, while tracking volumes and supporting process improvements.

Minimum education is a high school diploma with relevant experience; licensure may be required.

Qualifications

• Education: High school diploma/GED.
• Experience: Relevant experience in the field.
• Licensure: May be required based on position requirements.

Responsibilities

• Coordinate Transport: Manage logistics across multiple transport modes.
• Communicate Clearly: Interface with internal teams, external agencies, and families.
• Solve & Support: Investigate complaints, process invoices, and assist with policy improvements.
• Train & Track: Mentor peers and monitor transport volumes to improve operations.

Skills

Communication skills

Coordination

Customer service

Education

High school diploma/GED

Job description

Responsible for communicating and coordinating the movement of patients to and from University of Virginia Health using various resources such as ambulances, wheelchair vans, taxis, buses, and other means of transportation. Responsible for communicating with various internal and external customers involved with patient movement and medical center operations.

Work requires detailed knowledge of regional geography, familiarity with insurance coverages, and application and interpretation of organizational and departmental policies and procedures.

Move Care Forward — Join UVA Health as a Patient Transport Coordinator

Be the connection that keeps patients moving.

In this essential role, you’ll coordinate safe, timely transportation using ambulances, vans, taxis, and more—ensuring every patient journey supports quality care.

What You’ll Do:

• Coordinate Transport: Manage logistics across multiple transport modes.
• Communicate Clearly: Interface with internal teams, external agencies, and families.
• Solve & Support: Investigate complaints, process invoices, and assist with policy improvements.
• Train & Track: Mentor peers and monitor transport volumes to improve operations.

What Sets This Role Apart:

• You’re the Hub: Every move starts with you—your coordination powers patient care.
• Dynamic & Impactful: No two days are the same. Your decisions shape real outcomes.
• Growth-Ready: Support process development, train others, and build cross-functional relationships.

UVA Health Benefits:

• Comprehensive Coverage: Medical, dental, vision, and life insurance.
• Financial Wellness: Retirement plans with matching and tuition assistance.
• Time Off & Recharge: Generous PTO, holidays, and leave programs.
• Career Growth: Leadership development and internal mobility support.

MINIMUM REQUIREMENTS

Education: High school diploma/GED

Experience: Relevant experience in the field.

Licensure

May be required based on position requirements.

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

The pay range for this role is $20.00 - $24.24 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.