Discharge Planner

Tenet Healthcare; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision, and life

401(k) with employer match

Generous paid time off

Career development and continuing教育

Health savings accounts

Employee Assistance program

Flexible spending accounts

Pet insurance

Legal insurance

Accident and critical illness

Long term care

Elder & childcare

Auto & home insurance

Job summary

Baptist Health System is seeking a patient services coordinator to assist with post-acute referrals under the RN and Social Worker supervision. This role handles non-clinical tasks, arranges post-discharge services, and supports the care team with documentation and communication.

The ideal candidate has 2 years of clerical/healthcare experience and strong organizational and communication skills; hospital experience is preferred. Comprehensive benefits and development opportunities are provided.

Qualifications

• High School diploma or equivalent required.
• Associate’s or Bachelor’s Degree preferred.
• 2 years of clerical or healthcare experience.
• Excellent organizational and communication skills, problem solving and computer literacy.
• Data analytics skills preferred.
• Acute hospital experience preferred.

Responsibilities

• Validates patient’s demographic and payer information with patient/family and notifies PatientAccess within 24 hours of admission.
• Ensures discharge authorizations for status and level of care; escalates variances to DCM.
• Escalates cases with no authorization or payor disputes at day’s end.
• Assists Case Manager and Social Work staff with tasks and referrals.
• Completes copies, faxes, calls and process reviews as requested.

Skills

Organizational skills

Communication skills

Problem solving

Computer literacy

Data analytics

Education

High School diploma or equivalent

Associate’s or Bachelor’s Degree

Job description

Overview

Embark on a rewarding career with Saint Luke's Hospital hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Saint Luke's Hospital, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

The individual in this position works under the direction of the RN and/or Social Worker to complete referrals for post-acute services for patients, and assists with tasks that do not require a clinical license or degree. The individual’s responsibilities include the following activities:

a) arrange post-discharge services;

b) create and follow up on electronic referrals using the Tenet Case Management system;
c) review patient choice letters with patients/families for required signatures;

d) provide follow up Important Message to Medicare patients prior to discharge;

e) communicate with patients, families and other members of the care team;

(f) complete tasks assigned by Case Manager and Social Work staff;

g) make copies, send faxes and complete phone calls;

h) complete process reviews or audits as requested;

Responsibilities

Validates patient’s demographic and payer information with patient/family and notifies PatientAccess immediately if any corrections are needed within 24 hours of admission
Validates that all commercial/managed care discharge have an authorization for status and level of care provided and notifies Director of Case Management (DCM) or designee of variances
Escalates discharged cases at end of the day that have no authorization or notification or dispute is provided by payor.
Ensures, on a concurrent basis, that all clinical needed by payors and updates are provided byalerting Case Manager assigned to case and escalating to DCM if not complete timely
Trends dispute/denial potential to DCM or designee by failure points to revenue cycle

Qualifications

MINIMUM EDUCATION: High School diploma or equivalent
PREFERRED EDUCATION: Associate’s or Bachelor’s Degree from an accredited college
MINIMUM EXPERIENCE: 2 years of experience in clerical or healthcare field. Possesses excellent organizational,
verbal/ written communication skills, problems solving and computer literacy skills. Data Analytics skills.
PREFERRED EXPERIENCE: Acute hospital experience
REQUIRED CERTIFICATIONS/LICENSURE: NA
PREFERRED CERTIFICATIONS/LICENSURE: Paramedic, EMT or Nursing Assistant certifications.
REQUIRED COURSES/ COMPLETIONS (e.g., CPR): NA

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Organization Description

Baptist Health System has more than 120 years history of caring for our community and making a positive difference. Our system of care includes six full-service hospitals, a specialized childrens hospital with a dedicated pediatric emergency unit, a comprehensive cancer care network, fitness and rehabilitation centers, a physician network, imaging centers, ambulatory services and the Baptist School of Health Professions. Wherever you go in the Baptist Health System, youll find that we have the same goal to help people achieve health for life through compassionate service inspired by faith. Join our team!

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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