Discharge Planner

Pinnacle Treatment Brand; Merrillville (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

18 days PTO

401k with company match

Company sponsored ongoing training and

Full comprehensive benefits package (m

STAR LRP

Tuition assistance through Capella

Job summary

Pinnacle Treatment Centers is seeking a Discharge Planner to initiate and coordinate discharge planning with the treatment team and referral sources. You will schedule aftercare and ensure seamless transitions at each level of care.

The role demands 3–5 years in clinical case management/discharge planning, strong communication, and collaboration with community resources to support patients' transition and housing stability post-discharge.

Qualifications

• Bachelor’s Degree in a related field; applicable experience may substitute.
• 3–5 years clinical case management/discharge planning experience.
• Strong communication and stakeholder relationship skills.

Responsibilities

• Provide timely discharge planning from the facility, coordinating with Utilization Review to maximize reimbursement.
• Build and maintain relationships with referral sources and community agencies for discharge transitions.
• Maintain a current list of referral sources and contact information.
• Deliver written discharge plans to patients and families with appropriate placement recommendations.
• Assess patients' financial resources and insurance benefits for discharge options.
• Document discharge plans in the EHR and complete final notes within two days.
• Collaborate with a multidisciplinary treatment team and clinical department.
• Ensure housing stability is addressed in the discharge plan.
• Provide excellent internal/external customer service and respond to inquiries promptly.
• Attend meetings and complete training, supporting program operations as needed.
• Other duties as assigned.

Skills

Discharge planning

Case management

Communication

Education

Bachelor’s Degree in related field

Tools

EHR (Electronic Health Records)

Referral coordination software

Job description

We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leaderin addiction treatment services. We providecare across the nationtouchingthe lives of more than 35,000 patients daily. Ourmission isto remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

As a Discharge Planner, you will be responsible for initiating discharge planning for patients, working closely with the treatment team to schedule appropriate after care appointments and communicating with referral sources. You will coordinate, conduct, and implement discharge planning for patients at the levels of care being provided upon discharge. This role also works as a part of the treatment team and maintains effective communication with teammates and community resources and accountability for services provided.

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University.

Requirements:

• Bachelor’s Degree from an accredited college or university, in related field; applicable experience may be substituted for a degree.
• 3-5 years clinical case management/discharge planning experience

Responsibilities:

• Provides appropriate and timely discharge planning from the facility, working closely with Utilization Review staff to maximize reimbursement and maintain appropriate census at each level of care.
• Responsible for creating and maintaining relationships with referral sources and community agencies providing services to persons with substance abuse and co-occurring mental health disorders, as well as, identifying the need to return clients to referral source at time of discharge.
• Maintaining a list of referral sources and contact information
• Provides written discharge planning to patients and families, determining which facility or community resources should be included in the patient's discharge plan, and requesting the determination of level of care for placement.
• Accurately assesses patient's financial resources, including insurance benefits, and coordinates transitions to providers or other referral sources as deemed appropriate.
• Documents and completes discharge plan in EHR, completing final documentation within two working days of discharge.
• Functions as a member of a multidisciplinary treatment management team and the clinical department.
• Works with patients to ensure a discharge plan, including stable housing, is set in place before discharge.
• Provide exceptional customer service to all internal/external customers with rapid response to inquiries and concerns & support facility internal and external customer service standards.
• Attend team meetings and complete all training courses timely as required.Demonstrate flexibility by supporting program operations, patient safety, and team needs assigned which could include serving meals, conducting searches, observing drug screens, facilitating phone calls, etc.
• Other duties as assigned.

Join our team. Join our mission.

Equal Opportunity Employer
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