Disability Benefits Examiner

StanCorp Financial Group, Inc; United States; Remote; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Annual incentive bonus

Generous PTO & holidays

Paid parental leave

Adoption/surrogacy assistance

Employee giving program with generous

Job summary

The Standard is seeking a Disability Benefits Examiner to investigate and evaluate disability claims, gather medical, occupational, and financial information, and determine eligibility for benefits. The role emphasizes strong analytical skills, attention to detail, and empathetic service to claimants and stakeholders.

You will manage claims through resolution and ensure accurate benefit payments, communicating clearly with claimants, policyholders, and other parties.

Qualifications

• 2+ years of experience in disability claims or related field.
• Experience analyzing medical, occupational, and policy information to make decisions.
• Strong written and verbal communication and ability to explain complex information clearly.

Responsibilities

• Review medical, occupational, and policy information to determine eligibility for disability benefits.
• Obtain and analyze documentation to support timely claim decisions and resolve discrepancies.
• Develop and execute claim management strategies to support resolution and liability management.
• Provide clear, accurate, and responsive communication to claimants and stakeholders.
• Ensure accurate benefit payments by identifying deductible income and maintaining data in the claims system.

Skills

Analytical

Attention to detail

Communication

Education

High school diploma

Job description

Job Summary

As a Disability Benefits Examiner, you will investigate and evaluate disability claims to determine eligibility for benefits under policy provisions. You’ll gather and analyze medical, occupational, and financial information, make claim decisions, manage claims through resolution, and ensure accurate benefit payments. This role requires strong analytical skills, attention to detail, and a customer‑focused approach to delivering timely, accurate, and empathetic service to claimants, policyholders, and other stakeholders.

Key Responsibilities

• Review and evaluate medical, occupational, and policy information to determine eligibility for disability benefits.
• Obtain and analyze documentation needed to make timely claim decisions and resolve discrepancies.
• Develop and execute claim management strategies that support effective claim resolution and liability management.
• Provide clear, accurate, and responsive communication to claimants, policyholders, and other stakeholders.
• Ensure accurate benefit payments by identifying deductible income and maintaining claim system data.

Skills and Background

Education: High school diploma or equivalent.

Experience: 2+ years of experience in disability claims, disability benefits administration, insurance claims, or a related field Experience analyzing and interpreting medical, occupational, and policy‑related information to make benefit or claim decisions. Strong written and verbal communication skills, including the ability to explain complex information clearly and professionally. Strong attention to detail and accuracy when reviewing documentation and managing claims.

Key Behaviors of a Successful Candidate

• Customer Focus – Builds trust through responsive, compassionate service and keeps customer needs at the center of decision‑making.
• Winning Together – Collaborates effectively with colleagues and stakeholders to achieve shared outcomes and deliver a consistent customer experience.
• Improvement Mindset – Seeks opportunities to improve processes, learn new skills, and drive better outcomes through continuous growth and adaptability.

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Why Join The Standard?

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service‑oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions.
• An annual incentive bonus plan.
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure.
• A supportive, responsive management approach and opportunities for career growth and advancement.
• Paid parental leave and adoption/surrogacy assistance.
• An employee giving program that double matches your donations to eligible nonprofits and schools.

In addition to the competitive salary range below, our employee‑focused benefits support work‑life balance. Learn more about working at The Standard.

Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance. The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Salary Range: 21.63 - 29.45

Positions will be posted for at least 5 days from original posting date.

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affir… All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug‑and‑alcohol‑free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant’s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable. The Standard is a family of companies dedicated to helping its customers achieve financial well-being and peace of mind. In business since 1906, we’re a leading provider of group and individual disability insurance, group life, dental and vision insurance, voluntary (employee‑paid) benefits, absence management services, and retirement plans and annuities for employers and individuals.

For more information about The Standard, visit www.standard.com or follow us on LinkedIn and Instagram.