Director, Trust and Assurance

World-Wide-Technology; United States; Remote; USD 154,000 - 231,000; Full time

Benefits offered by this job

Health and Wellbeing

Financial Benefits

Paid Time Off

Additional Perks

Job summary

World Wide Technology is seeking a Director, Trust and Assurance to lead our risk management program and drive certifications, controls, and evidence across the enterprise. You will partner with Legal, IT, and business leaders, directing audit activities and governing third-party risk while elevating our cybersecurity posture.

In this role you will shape the security program, mentor teams, and leverage AI/technology to improve visibility and trust with clients, partners, and regulators.

Qualifications

• Bachelor’s degree in cybersecurity, computer science, information technology, or a related field.
• Minimum of 10 years of progressive experience in information security, IT risk, compliance, or audit.
• Minimum of 5 years leading a team with proven leadership.

Responsibilities

• Develop an organizational vision for the Trust and Assurance function based on IT and security goals, while driving tactical results.
• Leverage AI and innovative problem-solving skills to develop new approaches for traditional governance, risk, and compliance functions.
• Own the strategy and execution of WWT's security certification and audit programs (e.g., SOC 2, ISO 27001, CMMC and similar frameworks).
• Define key performance indicators, SLAs, and risk metrics, applying rigor to optimize resources and drive business-impactful results.
• Collaborate across IT, Information Security, Legal, and business organizations to drive mutual success and build trusted relationships with senior leaders, executives, customers, and employees.
• Lead WWT's risk management program, including third-party and vendor risk, ensuring assessments align with regulatory, contractual, and business requirements.
• Partner with Legal and account teams to respond to customer security questionnaires, due diligence requests, and audit findings.
• Design and implement staffing plans that foster healthy teams aligned with the organizational vision.
• Be an outstanding communicator, motivating leaders and teams and working in the spirit of collaboration and mutual success.
• Embrace humility with confidence and use a risk-based approach for the organization's success.

Skills

Security frameworks

Risk management

Leadership

Communication

Auditing

Vendor risk

Education

Bachelor’s degree in cybersecurity, computer science, information technology, or a related field

Job description

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Who is the Information Security Team and why join?

We are a collaborative, high-performing team of information security, technology, and compliance experts dedicated to protecting WWT's business and digital assets. Our mission is to manage cyber risks, maintain compliance, build trust with our clients, and defend against advanced cyber threats across our global business. We leverage cutting-edge security, automation, and AI technologies to securely enable our business at a global scale, with an operational focus and outcome-driven organization.

The Trust and Assurance team is the face of WWT's security program for our customers, partners, auditors, and regulators. We build and maintain the certifications, controls, and evidence that lets the business earn and keep the trust of the enterprise organizations we work with, and we make sure that trust is backed by real, well-run security practices.

Want to make a difference? Our teams face real-world, advanced cyber and compliance challenges every day that have direct impact in our ability to grow and secure our business.

What will you be doing?

As the Director, Trust and Assurance, you will be responsible for establishing and maintaining trust and compliance with our clients and partners. This includes leading our risk management program, gaining and maintaining industry certifications, adhering to cybersecurity contractual obligations, documenting and maintaining policies and standards, and ultimately ensuring cybersecurity trust across our clients, partners, and business. You will be a servant leader who builds the organizational vision, holds your team accountable for results, and serves as a trusted advisor to executives, customers, and auditors on WWT's security and compliance posture. You will leverage your innovative thinking to disrupt the status quo, leveraging AI and technology to drive greater efficiencies and improved visibility across the teams. Your leadership will directly enhance WWT's ability to win and retain business by demonstrating that our security practices meet the highest standards our clients and partners expect.

Responsibilities:

• Develop an organizational vision for the Trust and Assurance function based on IT and security goals, while driving tactical results. Align and motivate your team by providing clarity and holding leaders and team members accountable for execution and results.
• Leverage AI and innovative problem-solving skills to develop new approaches for traditional governance, risk, and compliance functions. Challenge the status quo, and develop a culture of innovation across the teams
• Own the strategy and execution of WWT's security certification and audit programs (e.g., SOC 2, ISO 27001, CMMC and similar frameworks), ensuring controls are designed, operating effectively, and evidenced consistently.
• Define key performance indicators, SLAs, and risk metrics, applying appropriate rigor to optimizing resources while driving business-impactful results in a timely fashion. Establish reporting procedures and dashboards for executive-level decision making.
• Collaborate across IT, Information Security, Legal, and business organizations to drive mutual success. Build trusted relationships with senior leaders, executives, customers, and employees, becoming a trusted advisor and the primary voice on trust and assurance matters.
• Lead WWT's risk management program, including third-party and vendor risk, ensuring assessments align with regulatory, contractual, and business requirements.
• Partner with Legal and account teams to respond to customer security questionnaires, due diligence requests, and audit findings, turning security posture into a business differentiator.
• Design and implement staffing plans that foster healthy teams capable of achieving results aligned with the organizational vision.
• Be an outstanding communicator, motivating your leaders and team, listening to understand, and working in the spirit of collaboration and mutual success.
• Embrace humility with confidence, drive pragmatic approaches, and use a risk-based approach for the success of the organization.

Qualifications:

• Bachelor’s degree in cybersecurity, computer science, information technology, or a related field; a combination of education, training, and experience may be considered in lieu of a degree.
• A minimum of 10 years of progressive experience in information security, IT risk, compliance, or audit, or a related field.
• A minimum of 5 years of experience developing and leading a team with proven leadership achievements.
• Strong working knowledge of security and compliance frameworks such as SOC 2, ISO 27001, NIST CSF, and/or CMMC, and the audit lifecycle.
• Experience leading a risk management and third-party/vendor risk program and working directly with external auditors, assessors, and/or clients.
• Proven experience in a dynamic leadership role, with strong strategic thinking and problem-solving skills, collaborating across the InfoSec, IT, Legal, and business organizations.
• Excellent communication and interpersonal skills, with the ability to collaborate and motivate effectively across diverse teams, including customers and executives.
• Intellectual curiosity and interest in understanding evolving technology and security solutions and their business applications.
• Ability to work outside traditional role boundaries to address organizational gaps, and to thrive in a fast-paced, dynamic environment.
• Relevant certifications preferred, such as CISSP, CISA, or CRISC.

Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $154,000 to $231,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits : Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US Benefits Website

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

WWT is an Equal Opportunity Employer

Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

Applicants to and employees of most private employers, state and local governments, educational institutions, employment agencies and labor organizations are protected under Federal law from discrimination.