Director, Training and Development

Essen Healthcare; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

A prominent healthcare provider in New York seeks a Director of Training and Development to lead the design and implementation of an enterprise-wide learning strategy. The ideal candidate will have over 8 years of experience in learning and development, primarily in healthcare. Responsibilities include managing training programs, aligning with organizational goals, and ensuring regulatory compliance. A Bachelor's degree is required, with strong skills in instructional design and LMS platforms. This position mandates presence in the Bronx office five days a week.

Qualifications

• 8+ years of progressive experience in learning and development, talent management, or organizational effectiveness.
• Strong background in instructional design, adult learning theory, and learning measurement frameworks.
• Experience working in healthcare or a regulated industry preferred.

Responsibilities

• Execute the training and development strategy across clinical, administrative, and leadership functions.
• Partner with department heads to identify skill gaps and create targeted learning pathways.
• Manage the Learning Management System and ensure consistent content quality, tracking, and reporting.

Skills

Advanced Excel

EPIC

Data analytics tools

Education

Bachelor’s degree

Master’s in Organizational Development, HR, or Education

Tools

LMS platforms

UKG

Twilio Flex

Job description

Overview

Company Overview: At Essen Health Care, we care for that!

As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.

Essen House Calls provides in-home primary and specialty care in the New York Metro area. We are looking for the most talented and effective individuals to join our rapidly growing company. From medical providers to administration & operational staff, there is a career here for you. Join our team today!

Job Summary

Position Title: Director, Training and Development

Location: 2626 Halperin Avenue Reports To: Senior Director, Training & Development Employment Type: Full-Time

Job Summary: The Director of Training and Development will assist in partnership with the Senior Director of Training and Development with the design, development, implementation, and evaluation of Essen’s enterprise-wide learning strategy, which will include enhancing staff engagement, onboarding, and professional growth.

Reporting to the Senior Director, this leader will partner closely with operations, People & Culture, and clinical leadership to ensure training programs align with organizational goals, compliance standards, and workforce development priorities.

Responsibilities

Responsibilities include, but are not limited to:

• Execute the training and development strategy across clinical, administrative, and leadership functions.
• Partner with department heads to identify skill gaps and create targeted learning pathways.
• Manage the Learning Management System and ensure consistent content quality, tracking, and reporting.
• Execute measurable learning outcomes and performance metrics to evaluate training effectiveness.
• Collaborate with the Senior Director and P&C leaders to align training programs with talent management, succession planning, and organizational goals.
• Stay current with emerging technologies, compliance requirements, and healthcare education trends.
• Ensure all programs meet regulatory and accreditation requirements.
• Utilize the ADDIE methodology in the design and development of training programs
• Utilize the Kirkpatrick methodology for evaluation development

Qualifications

Technical proficiencies to include:

• Microsoft Office:
  • Advanced Excel
• EPIC and/or eClinical Works

Preferred systems experience:

• UKG
• Twilio Flex

Qualifications:

• Bachelor’s degree required; Master’s in Organizational Development, HR, or Education preferred.
• 8+ years of progressive experience in learning and development, talent management, or organizational effectiveness.
• Strong background in instructional design, adult learning theory, and learning measurement frameworks
• Experience working in healthcare or a regulated industry preferred.
• Exceptional communication, leadership, and stakeholder management skills.
• Proficiency with LMS platforms and data analytics tools.

Location: Required to be in Bronx-based office location 5 days a week

Equal Opportunity Employer

ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.