Director, Technical Solutions Development and Manufacturing (Oral Solid Dose / Sterile Fill Finish)

PCI TRGR Penn Pharmaceutical Services Ltd; Bedford (NH); On-site; USD 180,000 - 240,000; Full time

Job summary

PCI Pharma Services seeks a Director of Technical Solutions to lead technical sales, proposal development, and strategic client engagements across its global network. The role focuses on identifying targets, guiding executive discussions, and delivering differentiated, value-driven proposals to secure high-margin wins.

You will travel to meet clients, present at conferences, and collaborate with Commercial, Clinical ops, and PM teams to accelerate conversions, with an emphasis on speed, pricing

Responsibilities

• Help secure new client opportunities by providing proposal development support.
• Pitch complex business proposals to executive and technical decision makers.
• Drive global growth and win high-margin business across PCI's network.
• Increase bid opportunities and improve win rates through efficient BD outputs.
• Use existing industry contacts to open dialogue for the sales team.
• Ensure seamless delivery of integrated offerings to keep clients in PCI network.
• Market PCI as a top technically capable solution provider and identify targets.
• Lead executive-level sales qualification activities to secure wins.
• Represent PCI senior leadership as sterile fill finish champion; travel up to 40%.
• Conduct technical client discussions to identify optimal solutions.
• Train sales staff on new lines and provide RFI support.
• Present at conferences and run technical roadshows.
• Assist in crafting proposals with differentiating value.
• Improve proposal review processes and triage inquiries.
• Coordinate with Commercial, Clinical ops, and PM to support conversion.
• Gather VOC feedback and drive improvement initiatives.
• Champion speed solutions and value-based pricing.
• Coordinate with Estimating for market-appropriate costing.
• Report business effectiveness and propose improvements.
• Build strategic supplier partnerships and joint speaking engagements.

Job description

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Director Technical Solutions

Leverage unparalleled product knowledge and significant technical expertise in industry to help secure new client opportunities in order to help achieve PCI growth targets. Maximize organic growth potential with D&M clients by providing proposal development support, including pitching complex business proposals and translating sophisticated business principles to key executive and technical customer decision makers. Drive both global business expansion across PCI's network and success in winning high margin business opportunities. Engender business growth with client discussions that require technical assistance and provide more value to the client in facilitating the industry leading experience. Drive efficiency in business development output: increasing win percentage and increasing bid opportunities. Leverage existing contact base in industry to open dialogue for the sales team. Drive the seamless execution of our integrated offerings to ensure the client stays within our network.

Opportunity Development

Actively market PCI as the most technically capable and innovative solution provider. Identify potential targets, report on results, pursue improvement initiatives to address gaps based on client feedback. Lead and facilitate in-person executive level sales/qualification activities to secure wins. Represent PCI senior leadership as sterile fill finish champion, oral solid experience a plus. Undertake road trips in support of field based business development teams (travel up to 40%).

Technical sales

Orchestrate business development with technical client discussions and qualification activities. Consult with clients to identify potential solutions and optimal product selection. Utilize unparalleled technical and industry knowledge to influence successful client outcomes. Provide training for sales staff including updating technical guide sheets and training on new lines. Support Introduction calls to determine feasibility and opportunity. Present at conferences and events. Technical Roadshows to ensure integrated selling. Provide RFI support from clients and sales staff.

Proposal Development

Support comprehensive proposal development to assure the right level of delivery & content for client. Ensure a difference maker solution to delight client and secure wins. Increase business efficiency: triage enquiries early and guide Sales team to target appropriate business type. Provide review for proposals as needed. Know competitive landscape.

Seamless Development & Manufacturing-Clinical-Commercial execution

Partner with Commercial/Clinical sales-ops, as well as program management, to support business conversion. Gather client VOC feedback, report on results, pursue improvement initiatives to address gaps. Understand market and trends. Champion Speed Solutions offerings, implementing value pricing: Usher business development engagement in articulating value of innovative solutions for clients. Orchestrate with Estimating to offer market appropriate costing and impactful proposal authoring to ensure effectiveness with innovation led approach to client delivery. Report on business effectiveness, propose improvement initiatives to address gaps.

Complimentary Partners

Build strategic relationships with components suppliers and devise manufacturers. Participate in joint speaking opportunities at various tradeshows or seminars.

This position may require travel by car and/or airplane up to 50%. This position may require overtime and/or weekend work.

Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules. Attendance to work is an essential function of this position. Performs other duties as assigned by Manager/Supervisor.

Travel up to 40% for client visits. Present at conferences and events

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Equal Employment Opportunity (EEO) Statement

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

Why work for PCI Pharma Services?

At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don't say no, we figure out how.

Join us and be part of building the bridge between life changing therapies and patients. Let's talk future