Director, Technical Program Manager

Capital One; New York (NY); On-site; USD 251,000 - 287,000; Full time

Job summary

Capital One is seeking a Director, Technical Program Management to lead major programs and scale TPM practices across the organization. You will shape the TPM discipline, align roadmaps with business goals, and drive architectural convergence across platforms.

You will influence senior leaders, manage risks, and ensure measurable outcomes such as availability, scalability, and developer velocity. This role requires strong communication and cross-functional collaboration in a fast-paced

Qualifications

• Bachelor's degree in a technical field.
• 7+ years of experience managing technical programs.
• Experience delivering large cross-functional programs with business impact.

Responsibilities

• Define and drive TPM strategy and delivery across portfolios.
• Lead program roadmaps aligned to business objectives and architecture.
• Coordinate cross-platform investment plans and ensure architectural convergence.
• Serve as executive escalation point for risks and trade-offs.
• Ensure measurable outcomes for platform performance and cost efficiency.

Skills

Leadership

Cross-functional collaboration

Executive communications

Strategic program governance

Risk management

Stakeholder management

Education

Bachelor's degree in a technical field

MBA or Master’s degree in a related technical field

Tools

AWS

Cloud platforms

Job description

Director, Technical Program Manager

As a Director of Technical Program Management (TPM), we’re looking for someone that can help us lead programs that deliver on critical business goals and build large scale products & platforms that will help Capital One customers have incredible experiences.

In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.

• Contribute to the organization’s TPM / Delivery strategy: establish operating mechanisms, maturity models, and tooling that scale across portfolios
• Drive development of and alignment on program roadmap anchored in business objectives, definition of done, technical solutions, and sequencing of dependencies
• Lead cross-platform technical investment planning and ensure architectural alignment toward long-term platform convergence and reuse
• Serve as an executive-level escalation point for program risks, influencing technology leaders to make data-driven tradeoffs between speed, cost and resiliency
• Ensure definition of measurable outcomes of platform success (availability, scalability, cost efficiency, developer velocity) and ensure delivery accountability across multiple engineering teams

Basic Qualifications:

• Bachelor's degree in a technical field
• At least 7 years of experience managing technical programs

Preferred Qualifications:

• 7+ years of experience designing and building solutions using distributed computing or service oriented architecture (SOA)
• 3+ years of experience in building distributed systems & highly available services using cloud computing services - preferably using AWS
• 3+ years experience building highly scalable products & platforms
• 3+ years of experience with Agile delivery
• 3+ years years experience delivering large and complex programs - where you contribute to the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment
• MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering)
• PMP, Lean, Agile, or Six Sigma certification
• 3+ years of people management experience or influencing organization as an IC
• Experience driving platform standardization across multiple product portfolios or lines of business
• Track record of building TPM maturity (operating models, career frameworks, metrics) at scale within engineering organizations
• Exceptional communication and influence skills, capable of engaging deeply with technical teams while translating implications into compelling business narratives that persuade senior leadership

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

McLean, VA: $230,400 - $263,000 for Director, Technical Program ManagementNew York, NY: $251,400 - $286,900 for Director, Technical Program ManagementRichmond, VA: $209,500 - $239,100 for Director, Technical Program Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).