Director, Technical Program Management

Capital One; Plano (TX); On-site; USD 210,000 - 239,000; Full time

Job summary

Capital One's Cloud Operations Resilience Engineering (CORE) organization seeks a Director of Technical Program Management to lead end-to-end integration programs across multiple lines of business, aligning delivery with strategic objectives and enabling scalable capabilities.

You will push the TPM discipline forward, codify best practices, collaborate with Cybersecurity, Risk, and business teams, and drive AI-enabled project management to improve delivery efficiency and risk awareness.

Qualifications

• Bachelor’s Degree is required.
• At least 7 years of experience managing technical programs.

Responsibilities

• Define, manage, and track the end-to-end integration roadmap across multiple lines of business.
• Coordinate complex technical workstreams across internal sub-teams and infrastructure pillars.
• Evaluate architectural patterns and drive scalable solutions for integration readiness.
• Serve as liaison between Cybersecurity, Risk, and line of business partners to facilitate decision-making.
• Represent the organization in high-level planning sessions and enterprise-wide program meetings.
• Codify lessons learned into a standardized integration playbook for future acquisitions.
• Oversee governance and BAU transition for integrated systems.

Skills

Distributed computing

Cross-functional collaboration

Program leadership

Strategic planning

Education

Bachelor’s Degree

MBA or Master’s Degree in related technical field

Tools

AWS

Cloud infrastructure

Job description

Director, Technical Program Management

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?

At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper.

We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in.

About The Team:

As a Director of Technical Program Management (TPM) on Capital One’s Cloud Operations Resilience Engineering (CORE) organization, we’re looking for someone that has experience is leading large scale complex programs spanning across multiple lines of business and divisions partnering with both business and product teams to deliver against technology intent for the Integration of two highly diverse technology ecosystems.

In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.

Key Responsibilities :

• Roadmap Strategy & Execution: Define, manage, and track the end-to-end integration roadmap, ensuring all workstreams remain aligned with overarching business objectives and delivery timelines.
• Cross-Functional Orchestration: Coordinate complex technical workstreams across multiple internal sub-teams and infrastructure pillars (e.g., Cloud, Identity, and Connectivity) to ensure seamless operational enablement.
• Solution Engineering & Standardized Patterns: Evaluate existing architectural patterns and technology solutions for integration readiness; identify gaps and drive the implementation of scalable, modern solutions where necessary.
• Stakeholder Management: Act as a primary liaison between Cybersecurity, Risk, and Line of Business (LOB) partners to facilitate decision-making, manage risk appetite, and resolve high-level escalations.
• Program Representation: Serve as the designated subject matter expert and lead representative for the organization in high-level planning sessions and enterprise-wide program meetings.
• Continuous Improvement & Playbook Development: Codify "lessons learned" into a standardized, repeatable integration playbook to accelerate efficiency and consistency for future acquisitions and scaling efforts.
• Governance & Operational Transition: Oversee ongoing governance, including controls and compliance requirements, while managing the smooth transition of integrated systems into Business-As-Usual (BAU) support models.
• AI-Enabled TPM Delivery: Drive the adoption of AI-powered project management and automation solutions across the TPM discipline to streamline delivery workflows, optimize resource allocation, and proactively identify timeline risks and cross-functional dependencies.

Basic Qualifications:

• Bachelor’s Degree
• At least 7 years of experience managing technical programs

Preferred Qualifications:

• 7+ years of experience designing and building data-intensive solutions using distributed computing
• 3+ years of experience in building distributed systems & highly available services using cloud computing services or architecture - preferably using AWS
• 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment
• MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $230,400 - $263,000 for Director, Technical Program Management

Plano, TX: $209,500 - $239,100 for Director, Technical Program Management

Richmond, VA: $209,500 - $239,100 for Director, Technical Program Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [e-mail]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).