Director, Technical Program Management

Thomson Reuters; Eagan (MN); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Flexible work policy

Career development

Job summary

Thomson Reuters in Minnesota is seeking a strategic leader to run the technical program management function for our marketing AI initiatives. You will build and lead a team of technical program managers deployed across the digital marketing, analytics, and technology organization, focusing on delivering dependencies on time with quality.

You will own end-to-end delivery of the AI roadmap, manage cross-team dependencies, drive adoption, and establish delivery rhythms.

Qualifications

• Substantial experience delivering complex, cross-functional technology programs.
• Proven ability to manage dependencies across teams you do not own.
• Strong change-management and adoption results.
• Technical fluency to discuss architecture with engineers.
• Experience leading and developing others.
• Fluency in agile and scrum methods with pragmatic application.
• Clear executive communication of risks and recommendations.

Responsibilities

• Lead a team of technical program managers across marketing AI initiatives.
• Own end-to-end delivery of the AI roadmap with timelines and quality bars.
• Manage cross-team dependencies and unblock blockers.
• Drive change management and adoption of new capabilities.
• Establish delivery operating rhythm: intake, planning, reviews, roadmaps.
• Surface risks and decisions and drive resolution.
• Translate between technical and business stakeholders to align scope.
• Manage vendors, budgets, and external partners as needed.
• Monitor delivery health and report progress and value.

Skills

Cross-functional leadership

Dependency management

Change management

Technical fluency

People leadership

Agile & Scrum

Executive communication

Education

Bachelor's degree or equivalent

Job description

Summary of the Role

This leader runs the technical program management function that turns our marketing AI strategy into delivered outcomes. You will build and lead a team of technical program managers deployed across the digital marketing, analytics, and technology organization, focused above all on one thing: making the dependencies land.

The AI strategy relies on many Teams that no single leader owns, spanning engineering, data science, operations, and more. This role is the connective tissue that keeps those dependencies sequenced, unblocked, and delivering on time. You will partner closely with AI skills development and report to the Senior Director, AI Engineering.

The hard part of enterprise AI is not the models. It is integration, context, and adoption: connecting AI to existing systems, giving it enough business context to be useful, and getting people to actually use what gets built. This role owns delivery and adoption together. Success is capability that Teams rely on in their daily work, shipped predictably and without quality regressions, not a longer list of launched projects.

About the Role

Build, lead, and develop a team of technical program managers, and set the standard for how programs are run across the organization.

Own end-to-end delivery of the AI roadmap: plan, sequence, track, and ship the portfolio of initiatives against committed timelines and quality bars.

Manage the web of cross-team dependencies the AI strategy relies on: identify them early, sequence them, and remove blockers so delivery stays predictable across Teams no one person owns.

Drive change management and adoption: bring the people affected along, take their concerns seriously, and land capability that Teams actually use, especially when it changes how they work.

Establish and run the delivery operating rhythm: intake, prioritization, planning, reviews, roadmapping, and honest status reporting to leadership.

Surface risks, blockers, and decisions and Drive them to resolution; elevate early with clear options and recommendations.

Translate between technical and business stakeholders, keeping engineering, data, operations, and marketing aligned on scope, sequence, and outcomes.

Manage vendors, budgets, and external partners where programs require them.

Instrument delivery health and outcomes, and report progress and value honestly, including what is off track and why.

Bring enough technical fluency to engage credibly on architecture, integration, and trade-offs without needing everything translated first.

About You

Required Qualifications

• Substantial technical program or delivery management experience running complex, cross-functional technology programs, ideally including AI, data, or platform work.
• A proven record of dependency and stakeholder management across Teams you do not own, making delivery predictable in a matrixed environment.
• Strong change-management and adoption results: getting people to actually use what gets built, especially when it changes how they work.
• Technical fluency: able to read code, understand system architecture and integrations, and engage credibly with engineers. You do not need to be a production developer.
• Experience leading and developing others, whether a team, a delivery organization, or a strong track record ready to step into formal people leadership.
• Fluency in modern delivery methods such as agile and scrum, with the judgment to apply them pragmatically rather than by rote.
• Clear executive communication: status, risks, and recommendations that leaders can act on.
• Bachelor's degree or equivalent practical experience. We care more about what you have delivered than where you studied.

Preferred Qualifications

• Experience delivering AI or automation programs, and familiarity with the modern AI ecosystem such as agent and skill frameworks and integration patterns like MCP-style connectors.
• Background in marketing, marketing technology, or commercial and Go-to-market technology.
• Earlier career depth in systems engineering, integration, or architecture.
• Vendor and budget management experience on meaningful program portfolios.
• Relevant certifications, such as Certified ScrumMaster or an equivalent delivery credential.
• Experience in a regulated or high-accuracy industry, such as legal, tax, financial services, or healthcare.

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What's in it For You?

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Gro