Director-Support Services

C002 Medical University Hospital Authority (MUHA); United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Medical University Hospital Authority (MUHA) seeks a strategic security leader to guide the hospital's security program. The role focuses on setting priorities, overseeing investigations, mentoring staff, and updating policies to reduce risk across the organization.

Key duties include coordinating with local and state agencies, ensuring compliance with security plans, and employing de-escalation methods to protect patients, staff, and visitors in a fast-paced healthcare environment.

Qualifications

• Bachelor's degree with 5 years security experience or Associate's degree with 7 years with progressive leadership experience.
• SLED certified or certification within 6 months of hire including Qualification Armed portion at a shooting range.

Responsibilities

• Responsible for the overall leadership for the Security department including setting priorities, day to day responsibilities, and issue resolution.
• Interviews, hires, trains and manages security team; provides mentoring and coaching.
• Develop, review, revise policies, systems, and procedures to ensure up to date security plan for the organization.
• Participates in investigations, documents incidents and recommends mitigation strategies.
• Collaborates with local, state and national agencies related to hospital security investigations.
• Escalates safety concerns to leadership and mitigates risk.

Skills

Leadership

Security management

Investigations

Policy development

Education

Bachelor's degree in Security or related field

Associate degree with 7 years experience in leadership

Job description

Job Description Summary

Responsible for the overall leadership for the security department and ensures compliance with our overall security plan and procedures. Participates in security investigations and recommends mitigation strategies. Mentors, coaches, and develops team members. Develop, review, revise policies, systems, and procedures in support of a comprehensive security plan. Reports any concerns noted and works to mitigate risk. Able to use varying de-escalation methods including use of Conducted Electrical Weapon or Armed Weapon to neutralize/control a potentially harmful situation.

Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC004855 ORBG - Security Pay Rate Type Salary Pay Grade Health-34 Scheduled Weekly Hours 40 Work Shift

Job Description Responsible for the overall leadership for the security department and ensures compliance with our overall security plan and procedures. Participates in security investigations and recommends mitigation strategies. Mentors, coaches, and develops team members. Develop, review, revise policies, systems, and procedures to support of a comprehensive security plan. Reports any concerns noted and works to mitigate risk. Able to use varying de-escalation methods including use of Conducted Electrical Weapon or Armed Weapon to neutralize/control a potentially harmful situation.

Essential Functions

1. Responsible for the overall leadership for the Security department including setting priorities, day to day responsibilities, and issue resolution. Ensures compliance with security operations plan and procedures.
2. Interviews, hires, trains and manages security team. Reviews and evaluates performance providing mentoring, coaching, and support
3. Develop, review, revise policies, systems, and procedures to ensure appropriate and up to date security plan for the organization.
4. Participates in investigations, appropriately documents incidents related to security and reviews incident events submitted by others and recommends mitigation strategies.
5. Collaborates with local, state and national agencies related to hospital security investigations. Assists first responders in event of security needs related to medical emergency.
6. Reports any safety concerns, fire hazards, security violations, or illegal activity to leadership and works to mitigate the risk.
7. Able to use varying de-escalation methods to neutralize/control the situation including relocation, neutral tone and body language, be empathetic, avoid over-reacting.
8. May utilize Conducted Electical Weapon (eg. Taser) to control a violent or potentially violent individual to prevent self harm or harm to others, minimizing the risk of serious injury
9. May utilize Armed Weapon in the most extreme circumstances when other options have failed or are not viable options to neutralize/control the situation. Record all incidents of Conducted Electrical Weapon or Armed Weapon usage to leadership.
10. Appropriately escalates concerns/issues to Senior Leader and/or AOC.

Education

Bachelor's Degree with 5 years of security experience or Associate's Degree with 7 years with progressive leadership experience. SLED certified or certification within 6 months of hire including Qualification Armed portion at a shooting range.

Work Experience

Related security experience may include Law Enforcement, Military or ROTC experience.

Credentials

Must have valid SCDL.

Physical Requirements

• Ability to perform job functions while standing. (Continuous)
• Ability to perform job functions while sitting. (Continuous)
• Ability to perform job functions while walking. (Continuous)
• Ability to climb stairs. (Infrequent)
• Ability to work indoors. (Continuous)
• Ability to work outside in temperature extremes. (Infrequent)
• Ability to work from elevated areas. (Frequent)
• Ability to work in confined/cramped spaces. (Frequent)
• Ability to perform job functions from kneeling positions. (Infrequent)
• Ability to bend at the waist. (Continuous)
• Ability to twist at the waist. (Frequent)
• Ability to squat and perform job functions. (Frequent)
• Ability to perform "pinching" operations. (Frequent)
• Ability to perform gross motor activities with fingers and hands. (Continuous)
• Ability to perform firm grasping with fingers and hands. (Continuous)
• Ability to perform fine manipulation with fingers and hands. (Continuous)
• Ability to reach overhead. (Frequent)
• Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous)
• Ability to fully use both legs. (Continuous)
• Ability to use lower extremities for balance and coordination. (Frequent)
• Ability to reach in all directions. (Continuous)
• Ability to lift and carry 50 lbs. unassisted. (Infrequent)
• Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent)
• Ability to lift from 36" to overhead 25 lbs. (Infrequent)
• Ability to exert up to 50 lbs. of force. (Frequent)
• Examples include: To transfer a 100 lb. patient that can not assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand.
• Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous)
• Ability to see and recognize objects close at hand or at a distance. (Continuous)
• Ability to match or discriminate between colors. (Continuous)
• Ability to determine distance/relationship between objects; depth perception. (Continuous)
• Good peripheral vision capabilities. (Continuous)
• Ability to maintain hearing acuity, with correction. (Continuous)
• Ability to perform gross motor functions with frequent fine motor movements. (Continuous)
• Ability to deal effectively with stressful situations. (Continuous)
• Ability to work rotating shifts. (Frequent)
• Ability to work overtime as required. (Frequent)
• Ability to work in a latex safe environment. (Continuous)
• Ability to maintain tactile sensory functions. (Continuous)
• Ability to maintain good olfactory sensory function. (Continuous)
• Ability to be qualified physically for respirator use, initially and as required. (Continuous)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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Thank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills. There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT. MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina. The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients. MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children's Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry. In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites. U.S. News & World Report placed us among the top one percent of all American hospitals, with 11 specialties in the top 50. The MUSC Medical Center is also one of only three Magnet designated hospitals in South Carolina.