Director Support Professional

JCSI; Westborough (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

AcquireROI, LLC is hiring a Direct Support Professional (DSP) for our Community Day Program in Westborough, MA. You’ll help participants build independence and navigate daily life through hands-on skills, advocacy, and supported living activities in the community.

Responsibilities include assisting with meals and self-care, safely driving agency vans on routes, completing documentation on time, and protecting HIPAA/DDS confidentiality.

Qualifications

• High school diploma or GED is required.
• 18 years of age or older.
• 1+ year of experience supporting individuals with disabilities.
• Valid driver’s license with a clean driving record.
• Familiarity with DDS regulations and Medicaid waiver programs.
• Demonstrated computer literacy for electronic documentation.
• Strong verbal and written communication skills.
• Experience with behavior support plans or positive behavior strategies.
• Organizational skills and attention to detail.
• Ability to pass and maintain all required training.

Responsibilities

• Assist with meals and self-care to support independence.
• Advocate for participants' rights, preferences and dignity, and support community activities.
• Safely drive agency vans on scheduled routes; assist with boarding/disembarking.
• Complete required documentation on time per program guidelines and HIPAA/DDS confidentiality.
• Communicate with supervisors, guardians, and community partners; complete required training and certifications.

Skills

Verbal communication

Written communication

Organization

Documentation

Interpersonal skills

Computer literacy

Attention to detail

Customer service

Education

High school diploma or GED

Associate's degree in Human Services (preferred)

Tools

Electronic documentation

Job description

Direct Support Professional — Community Day Program

Location: Westborough, MA

We're hiring a Direct Support Professional (DSP) to help participants build independence, navigate daily life with confidence, and stay connected to their community — through hands‑on skill‑building, advocacy, and support with daily living activities.

What you'll do

• Support daily living activities (meals, light housekeeping, self‑care) while teaching skills that build independence.
• Advocate for participants' rights, preferences, and dignity, and support their community, social, and vocational activities.
• Safely drive agency passenger vans on scheduled routes; assist participants boarding and disembarking.
• Complete required documentation on time, in line with our program guidelines and Massachusetts DDS guidelines; maintain HIPAA/DDS confidentiality.
• Communicate proactively with supervisors, guardians, and community partners; complete required training and certifications.

What you'll need

Required:

• High school diploma, GED, or equivalent
• 18 years of age or older
• 1+ year of experience supporting individuals with disabilities
• Valid driver's license with a clean driving record
• Familiarity with DDS regulations and Medicaid waiver programs
• Demonstrated computer literacy for electronic documentation
• Strong verbal and written communication skills
• Experience with behavior support plans or positive behavior strategies
• Organizational skills and attention to detail
• Ability to pass and maintain all required training
• Satisfactory background check results

Preferred:

• Associate's degree in Human Services, Psychology, or a related field
• CPR/First Aid certification (training provided if not already held)
• Bilingual or multilingual capabilities

Physical requirements: ability to bend, lift up to 50 lbs., push/pull/reach, and walk or stand for extended periods.

Pre‑employment screening: DPPC Abuse Registry check, CORI and national fingerprint‑based background checks, driver's license/MVR verification.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or age.