Director Supply Chain

Crown Castle; Houston (TX); Hybrid; USD 166,000 - 228,300; Full time

Benefits offered by this job

Healthcare plans

401(k) plan

New-child leave

Tuition reimbursement

Scholarship program

Matching donations

Paid time off

Holidays & floating

Free beverages & snacks

Job summary

Crown Castle is seeking a Director of Supply Chain (M4) to lead end-to-end supply chain, strategy, procurement operations, and supplier management, delivering cost savings and enterprise value through cross-functional partnership.

You will build a high-performing team, establish performance metrics, drive process improvements, and ensure governance across sourcing, risk, and analytics with ERP and spend insight.

Qualifications

• 10+ years of progressive supply chain, sourcing or procurement experience.
• 7+ years of leadership experience managing teams and enterprise-wide initiatives.
• Experience with ERP, procurement, spend analytics, and supplier management (JD Edwards, Oracle, Coupa).

Responsibilities

• Lead and develop the Supply Chain team and establish multi-year strategy.
• Drive cost savings, supplier performance and operational value.
• Oversee procurement operations, policies and supplier management.
• Develop dashboards and KPIs for spend analytics and performance.
• Partner with Finance, Operations, Legal and HR to optimize spend and processes.

Skills

Leadership

Executive presence

Stakeholder management

Negotiation

Data analytics

Education

Bachelor's degree in Business, Supply Chain, Finance, Engineering or related field

Tools

JD Edwards

Oracle

Coupa

Job description

Position Title: Director Supply Chain (M4)

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

About The Role

The Director of Supply Chain leads Crown Castle's end-to-end Supply Chain organization, providing strategic and operational leadership across strategic sourcing, procurement operations, supplier management, third-party risk management, supply chain analytics, systems, governance and continuous improvement. This role delivers measurable business value through cost optimization, supplier performance, risk mitigation, operational excellence and enterprise transformation while building a high-performing team and strong cross-functional partnerships.

What You Will Do

Supply Chain Strategy & Leadership

• Lead and develop the Supply Chain team, including sourcing, procurement, supplier management and supply chain operations.
• Establish and execute a multi-year Supply Chain strategy aligned with company objectives and long-term business priorities.
• Partner across the business to identify, prioritize and execute transformation initiatives that deliver measurable cost savings, operational efficiencies and enterprise value.
• Serve as a strategic business partner to Finance, Operations, Data & Digital, Legal, HR and other functions, helping stakeholders optimize spend, improve processes and achieve business objectives.
• Drive a culture of accountability, continuous improvement and customer service.
• Build strong relationships with business leaders and serve as a trusted advisor on sourcing, supplier and supply chain-related decisions.
• Establish performance metrics and operating rhythms to monitor savings, supplier performance, stakeholder satisfaction and overall Supply Chain effectiveness.

Sourcing, Procurement & Supplier Management

• Establish and deliver annual savings, cost avoidance and business value targets, partnering across the organization to drive execution and accountability for results.
• Lead strategic sourcing initiatives and complex negotiations to deliver savings, cost avoidance and operational value.
• Partner with functional leaders to translate business priorities into sourcing strategies, supplier negotiations and measurable savings opportunities.
• Oversee strategic supplier relationships, including executive engagement, contract governance and supplier performance management.
• Lead a structured supplier management program that includes QBRs, supplier scorecards, corrective action plans and continuous improvement initiatives.
• Drive supplier accountability across cost, quality, delivery, reliability, responsiveness and safety metrics.
• Foster strategic supplier partnerships that support innovation, operational excellence and long‑term business value.
• Oversee procurement operations, including purchasing policies, approval workflows, purchase order governance and compliance with company standards.

Process, Systems & Analytics

• Drive adoption of standardized supply chain processes, data standards and system requirements across the business, improving data quality and enabling a scalable tower order process.
• Lead Supply Chain participation in ERP selection, implementation and future‑state process design.
• Improve spend visibility, reporting and analytics to support better sourcing decisions and business outcomes.
• Develop performance dashboards and KPIs to track savings, supplier performance, compliance and operational effectiveness.
• Establish data‑driven decision‑making capabilities through spend analytics, supplier intelligence, predictive insights and KPI reporting.
• Ensure integrity of procurement and supplier master data to support effective business operations and reporting.

Risk, Controls & Compliance

• Establish and maintain effective supply chain policies, controls and governance frameworks that support compliance, risk management and sound business decision‑making.
• Partner with business stakeholders to identify compliance gaps, process inefficiencies and control weaknesses, driving sustainable improvements through process standardization and behavioral change.
• Establish and oversee third‑party risk management programs addressing supplier financial health, operational resilience, cybersecurity, safety and business continuity risks.
• Help business teams understand and adopt supply chain policies, procedures and system requirements to improve compliance and process consistency.
• Support audit readiness and continuous improvement initiatives that advance best‑in‑class supply chain practices.

Education Qualifications

• Bachelor's degree in Business, Supply Chain, Finance, Engineering or related field.

Experience Qualifications

• 10+ years of progressive supply chain, sourcing or procurement experience.
• 7+ years of leadership experience managing teams and enterprise‑wide initiatives.
• Demonstrated success leading complex sourcing, procurement transformation and supplier management programs.
• Experience developing and implementing supply chain governance, policies, controls and operating models.
• Strong executive presence with demonstrated ability to influence senior leaders and drive organizational change.
• Experience with ERP, procurement, spend analytics, and supplier management preferably JD Edwards, Oracle and Coupa.

Organizational Relationship

Reports to: Vice President, Sustainability & Supply Chain

Direct Reports: Principal Category Manager, Sr. Category Manager, Manager Business Analytics

Where You Will Work

To optimize collaboration, relationship building, and key stakeholder engagement, this role aligns to a 4:1 hybrid model which is in office Monday-Thursday with the option for remote work on Fridays.

Your Company Benefits

• Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA) based plan for employee and dependents.
• Market‑leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New‑child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
• Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
• Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
• Generous paid time‑off for eligible full‑time employees (minimum 18 days per year based on years of service).
• 10 company holidays plus 2 floating holiday.
• All offices provide free beverages and snacks.

Compensation

The salary range offered for this position is $166,000 - $228,300 annually. A candidate's offer is determined by various factors including but not limited to depth of experience, role‑related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.

Additional Information

If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third‑party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.