Director, Supplier Partnership Engagement, ETT

AgileOne Group; United States; On-site; USD 180,000 - 250,000; Full time

Job summary

AgileOne Group seeks a Director of Supplier Partnership & Engagement to lead supplier performance management and engagement strategies across the enterprise, including US and global delivery models. The role heads SPE, crafting global engagement frameworks and collaborating with client services to align supplier capabilities with customer needs for scalable, compliant programs.

Proven experience in MSP/SOW, contract terms, and analytics is required to drive strategic initiatives and deliver

Qualifications

• 8-10 years of significant strategic supplier management and program management experience with focus on supplier relationship management.
• Strong verbal and written communication skills; able to represent SPE at sales presentations and with executive-level discussions on supplier performance.
• Strong data and analytics skills to drive supplier performance analysis using SLA data across clients.
• Solid financial acumen; able to manage P&Ls and budgets.
• Knowledge of CW supply chain management and experience with MSP, SOW and employee-tracking supplier implementations.

Responsibilities

• Supplier Strategy and Solution Design: design and integrate supplier strategies to support CWS solutions and align with AgileOne objectives.
• SPE Team Management: develop and integrate global supplier engagement strategies and improvements to onboarding/offboarding processes.
• Supplier Performance Management: develop and deploy scorecards, reporting and RFI delivery strategies to elevate supplier performance.
• Support sales in responding to information requests, researching supplier capabilities and providing recommendations for supplier strategies.

Skills

Vendor negotiation

Purchasing procurement

Relationship building

Tools

MS Word

PowerPoint

Excel

Job description

SUMMARY OF RESPONSIBILITIES:

The Director of Supplier Partnership & Engagement ensures optimal supplier performance management and supplier relationship strategies are developed, communicated and executed successfully in a consistent manner within supply base, ETT, and across the entire enterprise. The Director will be responsible for creating and deploying supplier engagement strategies and solutions to support AgileOne’s CWS delivery models which may be adopted both in the US and globally. The position will require the following strategic management and project management skills and experience.

DESCRIPTION OF ESSENTIAL DUTIES AND FUNCTIONS (for each duty and function listed indicates % of time):

• Supplier Strategy and Solution Design (25%)
• Must have an excellent understanding of CWS solutions and be able to effectively design and integrate supplier strategies to support those solutions
• Must be able to design strategies and create innovative frameworks that outline how the Supplier Partnership and Engagement Team will deliver strategic value and support services to various organizations within AgileOne
• Possess expertise in MSP, SOW and Employee Tracking Supplier Implementation Strategies and be able to provide consultancy to AgileOne and its clients
• Must be able to identify market and industry trends and understand (CW) supply chain practices within various industries and labor categories to ensure proper alignment of AgileOne Supplier Performance and Relationship management practices
• Continue developing strategies for enhanced collaboration with client services teams, clients and SME’s with integrating supplier performance methodologies and relationship management activities
• Be able to effectively interact with clients and engage in client conversations to drive supplier strategies
• SPE Team Management (50%)
• Develop and integrate Supplier Engagement Management Strategies that can be integrated globally throughout AgileOne
• Identify additional technology and process improvements to enhance and streamline the supplier onboarding and off boarding processes
• Develop multi–year strategies outlining process improvements and enhancements to SPE service models, supplier performance and relationship management activities
• Support sales/business development in responding to requests for information regarding supplier capabilities. Utilize knowledge of suppliers’ capabilities and AgileOne client needs to provide research and recommendations for supplier strategies
• Must be able to interpret client RFP requests and craft responses to support RFP activities
• Must be able to understand CWS contracts and solutions and identify any implications to supplier management activities
• Supplier Performance Management (25%)
• Must have a detailed understanding of developing and deploying supplier performance management strategies (Scorecarding, Reporting strategies, RFI delivery strategies, CS relationship management strategies)
• Be able to establish goals and objectives for elevating supplier performance within AgileOne programs and creating effective feedback programs to drive supplier effectiveness,
• Integrate and utilize automation and reporting to evaluate supplier performance and create standards for supplier performance
• Industry knowledge of supplier partners, performance, capability and history utilizing inherent knowledge of industry suppliers, and their relationships with those suppliers, to support our program and drive delivery
• Other duties and special projects as assigned

REQUIRED QUALIFICATIONS:

The primary duties of this position are performance and execution of business operational requirements of the Company. This position’s primary duties include the exercise of discretion and independent judgement with respect to matters of significance. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must be able to establish and maintain Sr Client Service Relationships and Mid-Level executive relationships, both internally and externally to the organization.
• Strong verbal and written communication skills; excellent presentations skills; must be able to represent SPE at sales presentations, conferences, etc.; must be able to manage executive level discussions regarding supplier performance
• Strong data and analytics skills necessary to drive and analyze supplier performance data and to utilize SLA data to drive performance analysis within and across clients.
• Strong financial acumen; ability to manage P&L’s, budgets, etc.
• 8-10 years of significant strategic supplier management and program management experience with specific applied experience in dealing with supplier relationship management.
• Contract terms, development of negotiation strategies and supplier negotiation
• Risk assessments and mitigation, stakeholder engagement, and continuous cost and performance improvement activities
• In-depth category, supplier and marketplace knowledge and understanding of CW supply chain management
• Cross functional/organizational team management and facilitation skills (internal and external).
• Strong consensus building skills

SUPERVISION EXERCISED/# OF STAFF:

Manages a team of 2 directly, up to 6 indirectly and provides support to direct reports so they may be effective application of their responsibilities. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and onboarding employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

LANGUAGE/COMMUNICATION SKILLS (written & verbal):

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedural manuals. Ability to present information effectively and to respond to questions from groups of managers, clients, customers, and the general public.

COMPUTER/SYSTEM SKILLS REQUIREMENTS:

Strong MS Word, PowerPoint and Excel skills required. Working knowledge of computers including Windows environments, email, and the internet. Ability to quickly learn proprietary technology.

SKILLS REQUIREMENTS:

• Vendor negotiation
• Purchasing procurement
• Relationship building

CERTIFICATES, LICENSES, REGISTRATION REQUIREMENTS:

None required

WORK ENVIRONMENT/ PHYSICAL OR MENTAL ABILITIES:

The demands described here are representative of those that must be met by the employee to successfully perform the essential functions of the job with or without a reasonable accommodation.

MENTAL DEMANDS (list below indicates % of time):

• Ability to think outside the box 50%
• Ability to prep for complex topic meetings 50%

PHYSICAL DEMANDS (list below indicates % of time):

• Stand: less than 5%
• Sit: 80%
• Squat: less than 5%
• Walk: less than 5%
• Bend: less than 5%
• Repetitive Motion: Keyboarding 70 – 90%
• Climb: 0%
• Twist: less than 5%
• Operate Equipment: Computer 90%; office equipment other than a computer, less than 5%
• Air and other public transportation Business Travel: Less than 10%
• Driving: Less than 5%
• Lifting (lbs): less than 20 lbs (including travel)
• Percentage of time Low Lifting: Less than 5%
• Percentage of time High Lifting: Less than 5%
• Carrying (lbs): Less than 20 lbs
• Percentage of time Carrying: Less than 5%