Director, Strategy & Operations (Site Performance)

present of AI; New York, Cambridge, Dallas (NY, MA, TX); On-site; USD 180,000 - 240,000; Full time

Job summary

Iterative Health seeks a Director of Strategy & Operations (Site Performance) to lead site operations across NYC, Cambridge, or Dallas HQ. This senior role requires a proven track record in clinical site operations, plus the skill to turn performance data into faster activation and enrollment, and to lead cross‑functional improvement efforts.

The position emphasizes AI-enabled insights and hands-on site operations, using dashboards and predictive signals to guide support decisions while

Qualifications

• Track record of running operations for clinical trial sites or related healthcare setting.
• Ability to turn performance data into faster activation and enrollment.
• Experience leading cross-functional improvement programs.
• Comfort with trial metrics such as activation time and randomization rates.
• Judgment to standardize support services without losing site flexibility.

Responsibilities

• Lead site performance initiatives tied to activation and enrollment.
• Use dashboards and predictive signals to guide site support decisions.
• Collaborate across functions to improve site operations.
• Align AI-driven insights with clinical and ethical considerations.
• Study how trial data flows into reporting and forecasting.

Skills

Site ops

Activation metrics

Process improvement

Data analytics

Community partnerships

Job description

Director, Strategy & Operations (Site Performance)

Operations · NYC, Cambridge or Dallas HQ · Senior level

A director role like this typically asks for a track record of running operations for clinical trial sites or a related healthcare delivery setting, plus the analytical skill to turn performance data into faster site activation and enrollment. A strong candidate brings experience leading cross functional improvement work, comfort with trial metrics such as activation time and randomization rates, and the judgment to standardize support services without losing site level flexibility.

How it fits the AI era

AI is changing this work by surfacing site performance signals earlier, flagging bottlenecks in activation, and helping teams prioritize where support will move enrollment most. What stays human is the judgment about which sites to invest in, the relationships with care teams, and the decisions that carry clinical and ethical weight. The role sits where those tools meet real site operations.

How it builds AI experience

This role offers a chance to build AI experience by using performance dashboards and predictive signals to guide site support decisions, and by learning how trial data flows from community sites into reporting. A candidate can strengthen that by getting hands on with operational analytics tools and by studying how AI assisted site selection and enrollment forecasting are applied in clinical research.

Worth showing

• Clinical trial site operations
• Site activation and enrollment metrics
• Cross functional process improvement
• Operational data analysis
• Community care partnerships

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Iterative Health

Iterative Health embeds clinical research into community care settings, and per the company, runs trials 2x faster to activate sites and 3x higher patient enrollment.