Director, Strategy Analytics

Fanatics Collectibles; San Mateo (CA); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Fanatics Commerce is seeking a data-driven Director to lead Business Strategy & Analytics for digital marketing and customer acquisition across Paid Search, Paid Social, Display, and Affiliate channels, partnering with Digital Marketing to optimize spend and ROI.

This hybrid role based in San Mateo requires 8+ years in ecommerce analytics, strong leadership, and ability to translate complex data into clear recommendations for senior leadership.

Qualifications

• 8+ years in ecommerce analytics influencing marketing decisions.
• Deep understanding of channel attribution and LTV.
• Strong communication to non-technical stakeholders.

Responsibilities

• Lead analytics strategy for Digital Marketing investments and ROI.
• Translate data insights into actionable recommendations for senior leadership.
• Partner with data science, engineering, and BI to scale analytics infrastructure.
• Develop dashboards to monitor performance and ROI across channels.

Skills

SQL

Analytics

Leadership

Cross-functional

Data viz

Tools

Tableau

Python

Power BI

Job description

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world’s most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the Director, Business Strategy & Analytics will play a critical role in driving data-informed digital marketing performance and customer acquisition strategy across Paid Search, Paid Social, Display, and Affiliate channels.

ROLE OVERVIEW

We are seeking a data-driven leader with deep experience in eCommerce marketing analytics and a scrappy, get-it-done attitude to join the Strategy & Analytics team. This role partners closely with the Digital Marketing team to optimize digital marketing investments, improve campaign efficiency, and shape customer acquisition strategy — with significant exposure to senior leadership and a mandate to distill complex marketing data into clear, actionable insights. The Director, Business Strategy & Analytics delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

Cross-Functional Leadership:

• Serve as a strategic analytics partner to Digital Marketing channel managers and business stakeholders, translating analytical findings into commercially relevant recommendations that influence channel strategy and budget allocation.
• Collaborate with data science, engineering, and business intelligence teams to ensure analytics infrastructure, models, and tools are built to scale and meet evolving business needs.
• Effectively communicate complex analysis to non-technical stakeholders and senior leadership, building confidence and alignment around data-driven decision-making.

People Leadership:

• Set a high analytical bar for the Strategy & Analytics team, fostering a culture of intellectual curiosity, rigor, and continuous improvement.
• Mentor and develop team members by modeling deep-dive analytical thinking and equipping them with frameworks to uncover insights that drive meaningful business impact.

Fan & Customer Impact (Obsessed with Fans)

• Translate complex digital marketing data across Paid Search, Paid Social, Display, and Affiliate channels into clear, actionable insights that directly improve the fan acquisition experience and customer journey.
• Develop and maintain data visualizations and dashboards that enable the organization to continuously monitor performance and identify opportunities to improve both profitability and user experience.
• Partner with digital marketing channel managers to identify growth opportunities and cost savings that enhance how fans discover and engage with Fanatics Commerce’s eCommerce platform.
• Apply cross-channel impact analysis — including cannibalization, partial channel attribution, and marketing mix modeling — to ensure fans are reached through the most effective and efficient channels.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

• Dig two to three layers below the surface of marketing data to uncover non-obvious insights that drive smarter investment decisions and unlock new growth levers.
• Partner with data science to build, optimize, and productionalize bidding models that improve the efficiency and performance of digital marketing spend.
• Hypothesize opportunities within complex data sets, design and execute test plans, analyze results, and synthesize findings into concrete recommendations for senior leadership.
• Drive the adoption of advanced statistical methods and analytic tools to continuously evolve the team’s analytical capabilities and rigor.

Ownership & Execution (Determined & Relentless Mindset)

• Take full ownership of the end-to-end analytics lifecycle — from data exploration and hypothesis generation through test design, analysis, and actionable recommendation — and drive each initiative to a conclusion.
• Gain and maintain a deep understanding of the factors driving digital marketing sales, cost, ROI, and marginal returns across all channels.
• Lead the development of scalable data visualization and reporting infrastructure that empowers the broader organization to make faster, more informed decisions.
• Assist with channel-level sales and spend forecast and budget, bridging back actual performance to forecast and identifying opportunities while operating with a proactive, get-it-done mindset across complex, ambiguous environments.

AI & DIGITAL CAPABILITY

We are building a future-ready organization. This role is expected to:

• Apply AI and technology to improve efficiency, quality, and outcomes
• Use data and digital tools to inform decisions and enhance performance
• Demonstrate curiosity and adaptability in adopting new technologies and ways of working
• Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING

Required Qualifications:

• 8+ years of experience in eCommerce, with a focus on digital marketing analytics and a demonstrated track record of career growth and measurable business influence.
• Deep expertise across digital marketing channels and attribution fundamentals, including last-click, LTV, pixel-based measurement, and DTC eCommerce funnel progression.
• Proficiency in SQL is required; hands‑on experience working with large, complex data sets to generate insights and support decision‑making at scale.
• Strong analytical, technical, and problem‑solving skills with exceptional attention to detail and the ability to independently drive projects to completion.
• Understanding of statistical concepts and methods; advanced statistics and working knowledge of at least one analytic or statistical software package (e.g., R) strongly preferred.
• Proven ability to communicate complex analytical findings clearly and persuasively to non-technical stakeholders and senior leadership.
• Experience leading cross‑functional initiatives and partnering with teams across marketing, data science, and engineering to deliver complex, high‑impact projects.

WORK LOCATION

Hybrid: The primary place of performance of this role is the Company’s office located in San Mateo CA, subject to the Company’s current hybrid work policy. This role currently requires in‑office presence 3 days per week.

At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

ABOUT US

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

ABOUT THE TEAM

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically‑integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:

Build Championship Teams

Obsessed with Fans

Limitless Entrepreneurial Spirit

Determined and Relentless Mindset

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