Director, Strategic Talent Business Partner - Technology

Ryan; Houston (TX); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Hybrid and remote work options

Benefits starting day one

14 weeks paid parental leave

Company-paid sabbatical after five yrs

401(k) employer match

Tuition reimbursement

Fitness reimbursement

Award-winning workplace

Job summary

Ryan is seeking a Director, Strategic Talent Business Partners – Technology to lead the People Group for Ryan’s technology organization. The role partners with senior technology leaders to shape talent management, employee relations, rewards, policy, and compliance across domestic and international operations.

You will drive cohesive workforce planning, talent development, and HRIS utilization (Workday) while ensuring regulatory compliance and a data-driven approach to KPIs and reporting.

Qualifications

• Eight to ten years of progressively responsible HR management experience in domestic and international environments.
• Significant experience partnering with senior technology leaders across software engineering, product, data analytics, infrastructure, cybersecurity, or related functions.
• PHR certification required; SPHR certification preferred.

Responsibilities

• Oversee employee relations, investigations, documentation, and resolution.
• Coordinate immigration and expatriate assignments and employment visas with Legal.
• Develop workforce, talent, and succession plans for the technology organization, focusing on critical roles and leadership pipelines.
• Maintain strong communication and presentation skills for leadership and teams.
• Supervise direct reports and collaborate with Technology and People Group partners.

Skills

Employee relations

Immigration coordination

Talent management

Workforce planning

Communication skills

People leadership

Education

Bachelor’s degree in Human Resources or related field

PHR certification

Tools

Workday

HRIS

Job description

Why Ryan?

• Flexibility Built for Life: Hybrid and remote work options, depending on the role
• Benefits Starting Day One: Health, dental, and vision coverage effective on your first day for you and your eligible dependents
• Support for Growing Families: 14 weeks of 100% paid leave for new parents, including adoption, plus access to a fertility assistance program
• Time to Recharge: Generous paid time off and eligibility for a four-week, company-paid sabbatical after five years of service
• Investing in Your Future: 401(k) employer match and tuition reimbursement after one year of service
• Fitness Reimbursement: Choose a monthly gym membership or eligible home fitness equipment reimbursement
• An Award-Winning Workplace: Join a culture recognized for its team member experience

The Director, Strategic Talent Business Partners – Technology is a highly visible, hands-on, customer-focused position responsible for leading the People Group function in support of Ryan’s technology organization. The Director serves as the primary strategic talent partner to senior technology leaders and is responsible for the business partner model across technology functions, including 1) Talent Management, 2) Employee Relations, 3) Rewards and Recognition, 4) Employee Communications, 5) Policy and Procedure Development and Administration, 6) Compensation, 7) Immigration, 8) Compliance, 9) Metrics and Reporting, and 10) Workforce and Organizational Planning. This position is highly collaborative and works closely with other People Group functions, as well as Technology, Finance, and business leadership.

Duties and responsibilities, as they align to Ryan’s Key Results

People:

• Oversees the management of employee relations and grievance issues including investigation, documentation, and resolution.
• In partnership with Legal, oversees immigration and the coordination of expatriate assignments and employment visas.
• Develops and maintains workforce, talent, and succession plans for the technology organization, with particular focus on critical technical roles, emerging capabilities, and leadership pipelines.
• Develops and maintains strong communication and presentation skills, with the ability to speak comfortably and professionally to individuals and groups.
• Responsible for selection, evaluation, and supervision of direct reports.

Client:

• Oversees the HR Business Partner model for the technology organization, ensuring strong partnerships are in place with technology leaders to identify and coordinate appropriate and effective strategies related to organizational design, workforce planning, integration, talent management, employee relations, jobs, compensation, rewards and recognition, People Group policies and procedures, and other People Group functions.
• Ensures effective and efficient processes are in place to support all aspects of the employee life cycle, including, but not limited to, new employee on-boarding, status changes, transfers, promotions, and departures within Workday.
• Partners closely with Technology leadership to understand business strategy, operating models, product and platform priorities, and evolving skill requirements, translating those needs into practical talent and organizational strategies.
• Advises leaders on attracting, developing, engaging, and retaining technology talent, including professionals across software engineering, product, data and analytics, infrastructure, cybersecurity, architecture, and related technical disciplines.

Value:

• Plans, develops, and implements effective and leading-edge human resource strategies, tools, processes, and programs to support Ryan’s technology strategy and position as the leading global tax consulting firm in a highly competitive market.
• Oversees the development, implementation, and ongoing administration of employee life cycle programs, including performance evaluation, merit and promotion, and goal setting processes.
• In collaboration with Technology and People Group partners, ensures effective use of Workday and other technological platforms to improve and scale talent management and People Group processes, always looking for ways to increase efficiency, effectiveness, and the employee experience.
• Ensures the Firm’s compliance with all aspects of country, federal, state, and local employment law; staying abreast of new regulations and making recommendations regarding compliance.
• Develops and maintains strategic talent business partner KPIs and management reports that provide meaningful, actionable dashboard data to executive and technology leadership, including insights related to workforce capacity, critical skills, attrition, succession, engagement, and organizational health.
• Other duties as assigned.

Education/Experience:

Bachelor’s degree in Human Resources or a related field required, with at least eight to 10 years of progressively responsible human resources management experience in a domestic and international environment. Significant experience supporting technology organizations is required, preferably within a large, complex, high-growth, or global technology company. Demonstrated experience partnering with senior leaders across software engineering, product, data and analytics, infrastructure, cybersecurity, or other technical functions is strongly preferred.

Computer Skills:

To perform this job successfully, an individual must have advanced skills in Microsoft® Word, Excel, Outlook, and PowerPoint. Experience with Workday or a comparable enterprise HRIS is preferred. Familiarity with workforce analytics, organizational planning tools, and technology talent market data is strongly preferred.

Certificates and Licenses:

PHR certification required; SPHR certification preferred.

Supervisory Responsibilities:

Directly supervises employees on the STBP team and carries out supervisory responsibilities in accordance with the Firm’s policies and applicable laws. The role is also responsible for effectively collaborating with senior technology leaders, People Group partners, and a variety of internal stakeholders to successfully perform the essential functions of the position.

Work Environment:

• Standard indoor working environment.
• Long periods of sitting while working at computer.
• Occasional long periods of standing.
• Position requires regular interaction with employees at all levels of the Firm and interface with external vendors.
• Independent travel requirement: 15-20%

Equal Opportunity Employer: disability/veteran

About Ryan

Build More Than a Career. Create Your Future.

Ryan is an award-winning global tax services and software provider and the only global-scale specialist in business tax. We combine deep tax expertise with consulting, technology, advocacy, and compliance solutions to solve complex challenges and help clients pay only what they owe, freeing capital to invest, grow, and thrive.

At Ryan, team members contribute to meaningful work for many of the world’s most respected organizations. From day one, you’ll have opportunities to solve complex problems, build deep expertise, take ownership of your work, and make a measurable impact while growing at the speed of your own ability.

Our high-performance, people-first culture is supported by the acclaimed myRyan work environment. You’ll have the freedom to innovate, grow professionally and personally, and benefit from support that adapts to your life. Our flexible work philosophy, commitment to work-life success, and comprehensive benefits help you perform at your best. And with a team invested in your success, your contributions are recognized and celebrated.

It’s a culture built to empower you to accelerate, transform, and win—together.