Director, Strategic Operations

NAVEX; Charlotte (NC); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Meaningful Purpose

High-Performance Environment

Candid, Supportive Culture

Growth That Matters

Rewards for Results

Job summary

NAVEX is seeking a Director of Strategy & Operations to drive end-to-end strategic initiatives in collaboration with the CEO and leaders. This hybrid role combines high-level planning with hands-on execution across strategy, corporate development, and cross-functional programs.

You will own complex initiatives, synthesize market and financial insights, prepare executive materials, and advocate for bold, data-driven decisions that shape NAVEX's enterprise strategy globally.

Qualifications

• 8+ years in top strategy or consulting or corporate strategy roles.
• Experience leading cross-functional initiatives and influencing senior stakeholders.
• MBA preferred.
• Comfort in fast-moving, ambiguous environments.
• Experience with AI-enabled workflows and BI tools.
• Strong communication and executive presentation skills.

Responsibilities

• Lead strategic initiatives sponsored by the Chief Strategy Officer.
• Manage cross-functional programs with clear accountability and timelines.
• Synthesize market, customer, financial, and operational insights into clear strategic recommendations.
• Act as a strategic thought partner to the CSO and represent the CSO perspective in forums.
• Break down ambiguous problems into workstreams and drive decisions.
• Prepare executive-level presentations, memos, and briefing materials for leadership.
• Identify strategic growth opportunities and potential market adjacencies."],
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Skills

Strategic thinking

Cross-functional leadership

Executive communication

Stakeholder management

AI readiness

Business acumen

Education

Bachelor's degree in Business or related field (MBA preferred)

Tools

Business Intelligence tools

Automation platforms

AI-enabled workflows

Job description

At NAVEX, we're transforming the world-making it safer, more ethical, and ensuring every voice is heard. That's real impact.

Our high-performance culture is driven by our values. We move with speed, passion and purpose - as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right.

The Director, Strategy & Operations is an execution-oriented strategist - someone who owns complex initiatives end-to-end and drives them to outcomes. You will work directly with the CEO and business leaders on high-priority programs spanning strategy, corporate development, and cross-functional execution. This is a global role.

You'll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what's next!

What you'll get:

• Meaningful Purpose. Your work helps organizations operate with integrity and protect their people-at a scale few companies can match.
• High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You'll be trusted with real ownership and supported to do the best work of your career.
• Candid, Supportive Culture. We communicate openly, challenge ideas-not people-and value teammates who embrace bold thinking and continuous improvement.
• Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
• Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.

What you'll do:

• Own the strategic substance and outcomes of priority growth and value creation initiatives sponsored by the Chief Strategy Officer
• Lead complex cross-functional programs with clear accountability, timelines, and measurable outcomes
• Shape and evolve NAVEX's enterprise strategy by synthesizing market, customer, financial, and operational insights into clear strategic recommendations
• Act as a strategic thought partner to the Chief Strategy Officer, pressure-testing ideas and representing the CSO perspective in working forums as appropriate
• Help structure ambiguous problems into clear workstreams and decisions, amplifying the impact of analysts and specialists across the team
• Prepare executive-level presentations, decision memos, and briefing materials for senior leadership and board discussions
• Identify strategic growth opportunities and operational expansion initiatives
• Evaluate investment opportunities, market adjacencies, and competitive positioning
• Support corporate development initiatives including market scanning, partnership evaluation, M&A assessments, and build/buy/partner analysis

What you'll bring:

• Bachelor's degree in Business or related field (MBA preferred)
• 8+ years of experience in McKinsey/Bain/BCG/Kearney/Oliver Wyman/Deloitte Consulting/Accenture/EY Parthenon and/or corporate strategy, growth strategy, or related roles
• Management/operating experience at a high-growth technology company is preferred
• Proven experience leading complex, cross-functional initiatives and influencing senior stakeholders without formal authority
• Exceptional communication, executive presentation, and stakeholder management skills
• Proven ability to balance strategic planning with hands‑on operational execution
• Familiarity with AI-enabled workflows, automation platforms, and business intelligence tools
• Strong strategic judgment with the ability to operate independently in ambiguous, fast-moving environments
• Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through
• AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes
• Fuel performance and outcomes. Leverage your job competencies and champion NAVEX's core values

Our side of the deal:

• We'll be clear, we'll move fast, and we'll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make-and we commit to doing that every step of the way.
• The starting pay for this role is $180,000 per annum with 20% MBO. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.