Director, Strategic Engagement, Life Sciences

Datavant Corporation; Northern (KY); Hybrid; USD 150,000 - 180,000; Full time

Job summary

Datavant Corporation is seeking an experienced Director of Strategic Engagement in Life Sciences for a remote US-based role. You will lead a 4-5 person team and drive high-value engagements across pharmaceutical and life sciences clients, focusing on value realization and renewals.

In a fast-paced setting, you will coordinate cross-functional initiatives, coach managers, and shape strategic plans that accelerate customer success and product adoption.

Qualifications

• 8+ years in healthcare technology and customer-facing roles
• 4+ years with pharmaceutical industry preferred
• Proven ability to build trust-based relationships with customer stakeholders
• Strategic program and project management experience with cross-functional scope
• Experience expanding relationships beyond direct contacts

Responsibilities

• Lead a team of 4-5 strategic engagement leads and manage accounts as a player-coach
• Provide coaching and career development to direct reports
• Lead business-relevant projects enabling growth and scalability
• Serve as a consultative advisor to enable client success and value acceleration
• Influence product adoption and customer health through strategic guidance
• Coordinate cross-functional partners to align product and sales strategies
• Deliver clear communication and maintain internal/external relationships
• Foster a company-wide culture of customer-centricity

Skills

Healthcare experience

Relationship management

Strategic program management

Cross-functional collaboration

Effective communicator

Job description

Director, Strategic Engagement, Life Sciences

7613 Remote - United States Full-time regular

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

We are looking for an experienced team lead who thrives in a fast-paced environment. Strategic Engagement is the value engine of Datavant Life Sciences. We are accountable for driving meaningful, measurable outcomes for our customers by aligning our products and services with their strategic objectives—maximizing value, accelerating time to patient and business impact, and fostering long‑term, expansive relationships. As such, we need an experienced relationship management individual who can drive success for our customers.

This role includes responsibilities for commercial outcomes (e.g., value realization, customer satisfaction, renewals, etc.), post‑sale activities (e.g., delivery, adoption, advocacy, retention, etc.), and people management and development (career coaching, performance management, etc.).

You Will:

• Lead a team of 4-5 strategic engagement leads and manage 1-2 accounts as a player‑coach.
• Operate as an effective scaler, providing real time support to your direct reports for their account portfolios and providing coaching and career development
• Lead business‑relevant functional projects that enable growth and scalability
• Serve as a consultative, strategic advisor, enabling client success and end‑to‑end acceleration of value within your portfolio.
• Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals
• Excel in advanced program management and decision‑making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when and how to upscale complex edge cases effectively
• Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
• Thrive in a fast‑paced, continuous improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business
• Work effectively with cross‑functional partners - surfacing insights that influence product and sales strategies across account teams for your portfolio accounts.
• Take a self‑service‑first approach to problem solving and navigating questions internally and externally
• Be a proven communicator and presenter with a commitment to maintaining good internal and external relationships through passion, empathy, and hard work
• Help create a company‑wide culture of customer‑centricity

Required Experience/Skills:

• 8+ years experience in healthcare technology and customer facing roles (required)
• 4+ years experience with the pharmaceutical industry (preferred)
• Proven ability to build deep, trust‑based relationships with customer stakeholders
• Seasoned strategic program and project manager focused on connect the dots thinking that puts client value at the center of everything
• Skilled at expanding relationships beyond direct contacts through rapport‑building
• Demonstrated ownership of complex, high‑value customer accounts
• Strategic thinker who connects cross‑customer trends to shape value propositions
• Effective and empathetic internal and external communication
• Previous experiencing working in one or more of the following areas (required):
  • Experience working within RWD health analytic companies, CROs, or systems integrators in the healthcare sector
  • Application of RWD and RWE in the pharmaceutical and life sciences space
  • Understanding of drug development and/or clinical trials

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high‑performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

At Datavant our total rewards strategy powers a high‑growth, high‑performance, health technology company that rewards our employees for transforming health care through creating industry‑defining data logistics products and services.

The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation.

The estimated base salary range (not including variable pay) for this role is: $150,000 — $180,000 USD

To ensure the safety of patients and staff, many of our clients require post‑offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID‑19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case‑by‑case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy‑related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request ithere, by selecting the “Interview Accommodation Request” category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case‑by‑case basis.

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