Director, Solutions Engineer

Cisco Systems, Inc; Colorado Springs (CO); On-site; USD 299,000 - 378,000; Full time

Job summary

Cisco Systems, Inc is seeking a Solutions Engineering Leader for the Americas Service Provider team to shape the future of connectivity across Canada, Latin America and the US. You will mentor managers and ICs, align technical strategy with business goals, and serve as the technical face of Cisco for key accounts.

This role requires translating complex requirements into business value, guiding cross-functional teams, and maintaining awareness of Wireline and Wireless trends to influence customer

Qualifications

• Proven leadership experience, including a track record of successfully managing other managers.
• Extensive Solutions Engineering leadership experience specifically within the Service Provider sector.
• Deep understanding of the Americas Service Provider market landscape with the ability to translate complex technical requirements into compelling business value.
• Technological fluency in Wireline and Wireless trends, capable of communicating effectively with engineering leaders and C-suite stakeholders.

Responsibilities

• Mentor and guide a high-impact team of Solutions Engineering Managers and ICs to execute our technical strategy.
• Oversee technical sales management and translate corporate strategies into revenue-generating initiatives.
• Stay current on Wireline and Wireless trends to align customer roadmaps with the future of global networking.
• Build strong relationships with CXOs and key stakeholders to position Cisco as a trusted partner.

Skills

Leadership experience

Solutions Engineering leadership

Strategic business communication

C-suite stakeholder communication

Job description

The application window is expected to close on: 11/02/2026

Meet the Team

Are you a visionary leader who thrives at the intersection of complex network architectures and strategic business growth? The Americas Service Provider organization is looking for an elite Solutions Engineering Leader to shape the future of connectivity for our Canada, Latin America and US Service Provider customers. In this role, you aren’t just leading a team—you are acting as a strategic architect for the digital infrastructure of the Americas. You will bridge the gap between high-level executive business goals and the cutting-edge technology that powers them.

Your Impact

You will mentor and guide a high-impact team of Solutions Engineering Managers and individual contributors, cultivating a culture of excellence to ensure flawless execution of our technical strategy. As the technical face of Cisco for our Americas Service Provider accounts, you will oversee technical sales management and transform corporate strategies into actionable, revenue-generating initiatives. You will maintain a deep awareness of Wireline and Wireless technology trends to align customer roadmaps with the future of global networking. By building strong relationships with CXOs and key stakeholders, you will navigate intricate deal structures and position Cisco as an indispensable partner. Furthermore, you will act as the connective tissue between internal Engineering, Customer Experience, and Marketing teams to ensure client-focused solutions are cohesive, scalable, and innovative.

Minimum Qualifications

• Proven leadership experience, including a track record of successfully managing other managers.
• Extensive Solutions Engineering leadership experience specifically within the Service Provider sector.
• Deep understanding of the Americas Service Provider market landscape with the ability to translate complex technical requirements into compelling business value.
• Technological fluency in Wireline and Wireless trends, capable of communicating effectively with engineering leaders and C-suite stakeholders.

Preferred Qualifications

• Direct leadership experience at a competitive Network Equipment Manufacturer (NEM).
• Deep expertise in the Service Provider market in the Americas.
• Proven ability to manage geographically dispersed teams effectively.
• Experience defining strategy, aligning cross-functional teams, and driving quota performance in a fast-paced environment.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $298,800.00 to $377,500.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components, Subject To The Applicable Cisco Plan. For Quota-based Incentive Pay, Cisco Typically Pays As Follows

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area

$320,600.00 - $468,200.00

Non-Metro New York State & Washington State

$307,600.00 - $447,000.00

• For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
• Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.