Director Software Engineer

Travelers Canada; Atlanta (GA); On-site; USD 139,000 - 230,000; Full time

Benefits offered by this job

Health Insurance

401(k) match

Pension Plan

Paid Time Off

Wellness Program

Volunteer program

Job summary

Travelers is seeking a Director of Software Engineering to lead advanced AI and cloud-based solutions. You will design production-grade harnesses, drive architecture across teams, and mentor engineers while aligning practices with enterprise standards.

The role requires 6+ years of software engineering experience, strong Python and TypeScript skills, and hands-on work with AWS/Azure, Kubernetes, Terraform/CDK, and CI/CD tooling. Travel opportunities and a broad benefits program apply.

Qualifications

• Bachelor's degree in CS or related STEM field.
• 6+ years software engineering experience.
• Proficiency in Python, with TypeScript for AI integrations.
• Experience with generative AI applications and runtimes.
• Experience with agentic runtimes and harness platforms.
• Cloud delivery stack: AWS and/or Azure, Kubernetes, IaC, and CI/CD tooling.
• Strong ability to translate complex tech to measurable business outcomes.

Responsibilities

• Design and deliver production-grade harness capabilities for AI deployments.
• Drive architecture and system design for agentic components across teams.
• Align teams to enterprise standards for source code management, testing, and CI/CD.
• Advance test automation and raise the quality bar for harnesses and systems.
• Apply systems thinking to cross-team dependencies and bottlenecks.
• Mentor engineers and contribute reusable capabilities.
• Engage stakeholders and translate technical direction into business terms.
• Participate in cross-organizational engineering events and forums.
• Perform other responsibilities as assigned.

Skills

Python

TypeScript

AI integrations

AWS

Azure

Kubernetes

CI/CD

Observability

Security by design

Communication

Education

Bachelor's degree in CS or related STEM field

6+ years software engineering experience

Tools

Terraform

CDK

GitHub Actions

Jenkins

Job description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category Technology Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range $139,400.00 - $230,000.00

Target Openings 1

What Is the Opportunity?

Travelers is seeking a Director of Software Engineering to join our organization as we grow and transform our Technology landscape. Individual will complete advanced software end to end engineering tasks that span many parts of a system including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications. Individual will also consult with users to determine hardware, software or system functional specifications, manage the effective use of resources, act as subject matter expert across multiple applications, systems and technologies, leverage technical and business knowledge to drive the planning and execution of complex initiatives, participate in the design/ development process, and provide technical leadership, while leading a team of SWE.

What Will You Do?

• Design and deliver production-grade harness capabilities that engineering teams leverage to build and deploy generative AI, AWS applications.
• Drive architecture and system design for agentic components across multiple teams, advancing the technical patterns and engineering standards adopted across the enterprise.
• Help teams align to enterprise standards and practices in source code management, testing, CI/CD, and modern engineering principles.
• Advance test automation and raise the quality bar on the harness and the systems it serves.
• Apply systems thinking to identify and resolve the cross-team dependencies and bottlenecks that slow delivery down.
• Mentor engineers within the team and contribute reusable capabilities rather than one-off solutions.
• Engage directly in stakeholder conversations and translate technical direction into terms the business can act on.
• Participate in cross-organizational engineering events and technical forums to share harness patterns and practices across the enterprise.
• Perform other responsibilities as assigned.

What Will Our Ideal Candidate Have?

• 4+ years of hands-on software development experience, including demonstrated production delivery of AI solutions you have supported at scale.
• Proficiency in Python, with experience in additional languages such as TypeScript, particularly for building AI integrations.
• Hands-on experience building, deploying, and evaluating generative AI applications, including the runtime concerns around them: orchestration, tool interfaces, context and memory management, and guardrails.
• Experience using agentic coding tools, with an informed point of view on where they help and where they fall short.
• Hands-on experience across the cloud delivery stack: AWS and/or Azure, Kubernetes, infrastructure as code such as Terraform or CDK, and CI/CD tooling such as GitHub Actions or Jenkins.
• Hands-on experience designing, delivering, and maintaining large, distributed, production-grade applications and secure-by-design development practices.
• SME-level depth in multiple technical disciplines, with the ability to get productive quickly in an unfamiliar codebase and operate across multiple projects at once.
• Strong communication skills with the ability to lead technical conversations with non-technical business stakeholders and translate complex capabilities into measurable business outcomes.
• Experience with agentic runtimes and harness platforms such as AWS AgentCore.
• Observability tooling and distributed tracing in production environments experience.

What is a Must Have?

• Bachelor's degree in computer science, related STEM field, or its equivalent in education and/or work experience.
• 6 additional years of software engineering experience.

What Is in It for You?

• Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
• If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account.
• You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Travelers has more than 30,000 employees in the United States, Canada, the United Kingdom, and Ireland.

Open to all employees, our 10 Diversity Networks celebrate culture and communities and create spaces for all employees through powerful forums for dialogue and support.

Employees and their eligible family members - including spouses, domestic partners and children - are eligible for coverage from the first day of employment.

Travelers has been recognized by organizations such as G.I. Jobs and Military Times.

Our employees are valuable assets to their hometowns, volunteering for important causes each year.

Imagine other opportunities here.