Director SHASCOM-911

Northern California Chapter of APCO International; Redding (CA); On-site; USD 145,152 - 160,416; Full time

Benefits offered by this job

Exceptional quality of life in Shasta County

Competitive salary package

Job summary

A leading public safety organization in California is seeking a Director for SHASCOM-911 to manage and lead emergency communications efficiently. This executive role requires strong management skills to ensure high-quality support to member agencies and public safety providers. The new Director will oversee operations for a major communications center, fostering a culture of excellence and exceptional service delivery within a welcoming community. Additionally, this role contributes significantly to the local public safety network, making it an impactful position in Shasta County.

Qualifications

• Executive-level experience in public safety management.
• Strong leadership and management skills.
• Ability to ensure high-quality support to various agencies.

Responsibilities

• Manage SHASCOM and ensure efficient operations.
• Provide exceptional customer service and safety.
• Lead a high-performing Emergency Communications Center.

Job description

Organization: SHASCOM-911
Position Title: Director
Address: 3101 South Street, Redding, CA 96001
First Review: January 11, 2026
Salary: $145,152 to $160,416 annually DOQ ($156,768 to $173,244 as of June 21, 2026)

Shasta Area Safety Communications Agency (SHASCOM-911)

Serving California’s Shasta County, SHASCOM-911 is a joint powers agency that provides 9-1-1 and dispatch services for the Anderson Police Department, the Redding Police and Fire Departments, the Shasta County Sheriff’s Office, and Shasta County’s EMS providers. SHASCOM serves a county population of 181,586 with a 2025 budget of $9 million and a staffing of 50 FTEs. The agency receives approximately 25,000 calls each month.

The Director

Reporting to the Board of Directors, the Director is an executive-level position with the full scope of responsibilities associated with leading a stand-alone professional public safety agency. The Director is responsible for the effective and efficient management of SHASCOM, ensuring high-quality support to member agencies, exceptional customer service, and the highest level of safety for emergency service providers and the public they serve. SHASCOM plays a critical role within the broader local public safety network, and this position ensures its reliability and operational excellence.

Why Apply

This position offers an exceptional opportunity to lead a high-performing, well-supported Emergency Communications Center in the heart of beautiful Shasta County, California. Poised for its next chapter, the Shasta Area Safety Communications Agency (SHASCOM) has a strong organizational foundation already in place. The new civilian Director will have the opportunity to inspire an engaged workforce, strengthen a culture of excellence, and elevate the delivery of exceptional service to the residents and public safety professionals of Shasta County. Beyond the opportunity to lead a mission-driven team, Shasta County offers an exceptional quality of life, with a welcoming community and a favorable cost of living. View the full position profile, job description, and benefits at gmphr.com.

More Information: GMP Consultants is assisting SHASCOM-911 with this search. Learn more at gmphr.com. SHASCOM-911 is an Equal Opportunity Employer. First Review is January 11, 2026.