Director Shared Services

Confidential; Detroit (MI); On-site; USD 120,000 - 150,000; Full time

Job summary

A global manufacturing leader is seeking a Shared Services Director to manage Accounts Payable, Accounts Receivable, and Treasury Management. This role requires over 10 years of relevant experience and strong leadership skills in a global environment. The successful candidate will enhance financial processes and optimize cash management. Located in the greater Detroit, Michigan area, this position offers the chance to drive operational excellence and partner closely with finance teams worldwide.

Qualifications

• 10+ years’ experience in AP, AR, and/or Treasury Management.
• 5+ years in a leadership role within a global manufacturing environment.
• Proven track record in working capital optimization, cash management, and process improvement.

Responsibilities

• Lead North American AP operations; ensure timely supplier payments.
• Improve cash collections and set global credit policies.
• Own global cash management and liquidity planning.

Skills

Accounts Payables leadership

Accounts Receivables management

Treasury Management

Operational excellence

Financial controls

People leadership

Process improvement

Tools

Infor

Microsoft Dynamics

Job description

Shared Services Director – A/P, A/R & Treasury Management

Role Overview

The Shared Services Director is responsible for leading Accounts Payable, Accounts Receivable, and Treasury Management for a global manufacturing company, with direct operational responsibility for these activities in North America and functional leadership worldwide.

The role drives operational excellence, strong financial controls, and efficient, scalable processes, while partnering closely with regional Finance Directors and the parent / group company. This position requires a strong people leader who is also hands-on, capable of operating strategically while remaining deeply engaged in execution.

The Shared Services Director will be located in the greater Detroit, Michigan area.

Key Responsibilities

• Accounts Payables: Lead North American AP operations; define global standards, controls, and KPIs; ensure timely and compliant supplier payments; drive efficiency and automation.
• Accounts Receivables: Lead AR operations including billing, collections, and credit control; improve cash collections and DSO; set global credit policies and escalation processes.
• Treasury Management: Lead North American Treasury management. Own global cash management, liquidity planning, banking relationships, and FX hedging strategy; ensure strong governance and risk management aligned with group standards.
• Global Shared Services Leadership: Establish global frameworks, ways of working, and process standards; partner with regional Finance Directors to ensure consistent execution while respecting local requirements.
• Continuous Improvement: Drive standardization, system optimization, and shared services effectiveness, remaining hands-on in resolving complex operational issues.

Key Interfaces

• CFO
• Parent / Group Company Finance & Treasury
• Global Finance Leadership
• Regional & Plant Finance Directors
• Procurement, Sales, Supply Chain, and Operations
• External banking partners

Experience & Skills

• 10+ years’ experience in AP, AR, and/or Treasury Management.
• 5+ years in a leadership role within a global manufacturing environment.
• Strong ERP experience, including Infor, Microsoft Dynamics, or similar systems.
• Proven track record in working capital optimization, cash management, and process improvement.
• Strong understanding of internal controls, compliance, and risk management.

Leadership Profile

• Strong people leader with a hands-on, execution-focused approach.
• Comfortable operating at both strategic and operational levels.
• Results-driven, pragmatic, and continuous-improvement oriented.
• Effective communicator with strong global stakeholder management skills.

Success Indicators

• Improved DSO, DPO, and cash forecasting accuracy.
• Efficient, scalable, and well-controlled AP, AR, and Treasury processes globally.
• High-performing and engaged shared services teams.
• Effective treasury governance and risk mitigation.