Director, SDLC Process Manager

SMBC Group; Charlotte (NC); Hybrid; USD 180.000 - 240.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Accommodations during candidacy

Zusammenfassung

SMBC Group is seeking a Director of SDLC Process Management to govern and evolve the enterprise Software Development Lifecycle across the organization. You will partner with Engineering, Architecture, Cyber Security, and Risk to ensure compliant, measurable, and secure delivery aligned with architecture standards.

You’ll lead governance initiatives, define KPIs, and drive process modernization while embedding requirements into Jira, ServiceNow, GitHub, CI/CD, and DevSecOps tooling.

Qualifikationen

• 10+ years in software development lifecycle management, technology governance, or related disciplines.
• 5+ years of leadership experience managing enterprise-wide process, governance, transformation, or modernization initiatives.
• Demonstrated experience implementing, governing, or managing SDLC/DevSecOps or governance frameworks.
• Experience in regulated environments such as banking or financial services.
• Strong understanding of SDLC principles, governance models, and best practices.
• Ability to translate regulatory, risk, and control requirements into practical delivery processes.

Aufgaben

• Serve as the enterprise process manager and senior leader for the SDLC framework.
• Maintain and enhance SDLC processes, standards, and governance.
• Drive adoption and execution of SDLC requirements across the technology org.
• Identify gaps, risks, and remediation strategies.
• Lead modernization initiatives focused on automation and efficiency.
• Establish KPIs, KRIs, dashboards, and metrics for SDLC performance.
• Monitor compliance and escalate risks as needed.
• Present performance and risks to senior management and governance forums.
• Ensure SDLC supports regulatory requirements and audits.
• Embed SDLC requirements into enterprise platforms like Jira, ServiceNow, GitHub, CI/CD, testing, and DevSecOps tooling.
• Develop communication and organizational change strategies for adoption.

Kenntnisse

SDLC governance

DevSecOps

Regulatory frameworks

Stakeholder management

Strategic planning

Executive communication

Jira

ServiceNow

GitHub

Ausbildung

Bachelor's degree in Computer Science, Information Systems, Engineering, Business Technology

Master's degree preferred

Certifications: ITIL, CISSP, CISM, CGEIT, PMP, SAFe

Tools

Jira

ServiceNow

GitHub

CI/CD tooling

Testing platforms

DevSecOps tooling

Jobbeschreibung

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

Director, Software Delivery Lifecycle (SDLC) Process Management

We are seeking an experienced and strategic leader to serve as Director, SDLC Process Management. This role is responsible for governing, evolving, and operationalizing the enterprise Software Development Lifecycle (SDLC) framework across the organization. The successful candidate will ensure that software and technology delivery processes remain effective, compliant, measurable, and aligned to architecture standards, security requirements, risk, and regulatory requirements.

The Director will partner closely with Engineering, Architecture, Cyber Security, Infrastructure, Risk Management, DevOps, Program Delivery, and Senior Technology Leadership to establish and continuously improve enterprise SDLC capabilities. This role combines process ownership, governance leadership, organizational change management, support metrics and reporting, and technology enablement to strengthen the organization's software delivery practices.

Key Responsibilities

• Serve as the enterprise process manager and senior leader for the Software Development Lifecycle (SDLC) framework.
• Maintain and continuously enhance SDLC processes, procedures, standards, policies, and governance frameworks.
• Drive consistent adoption and execution of SDLC requirements, controls, and standards across the technology organization.
• Identify process gaps, inefficiencies, compliance risks, and control weaknesses, and develop remediation strategies.
• Lead process modernization initiatives focused on automation, simplification, operational efficiency, and continuous improvement.
• Establish and maintain KPIs, KRIs, dashboards, and operational metrics to measure SDLC adoption, effectiveness, compliance, and overall process performance.
• Monitor adherence to established standards and governance requirements, escalating risks and issues as appropriate.
• Present process performance, adoption trends, risks, and recommendations to senior management, governance forums, and executive stakeholders.
• Ensure SDLC practices support regulatory requirements, technology controls, audit readiness, risk management objectives, and internal governance standards.
• Partner with Engineering, Product, Architecture, Cyber Security, Infrastructure, Risk, and DevOps teams to embed SDLC requirements into enterprise platforms including Jira, ServiceNow, GitHub, CI/CD pipelines, testing platforms, and DevSecOps tooling.
• Develop and execute communication, training, and organizational change management strategies to support enterprise adoption and long‑term sustainability of SDLC processes.

Required Experience, Knowledge And Skills

• 10+ years of experience in software development lifecycle management, technology governance, technology risk, enterprise architecture, DevOps, software engineering management, or related disciplines.
• 5+ years of leadership experience managing enterprise-wide process, governance, transformation, or technology modernization initiatives.
• Demonstrated experience implementing, governing, or managing SDLC, Secure SDLC, DevSecOps, or technology governance frameworks.
• Experience working within highly regulated environments such as banking, financial services, insurance, healthcare, or other regulated industries.
• Deep understanding of Software Development Lifecycle (SDLC) principles, governance models, and industry leading practices.
• Demonstrated success driving adoption of enterprise processes, standards, and technology platforms.
• Strong knowledge of Secure SDLC, DevSecOps, software quality management, technology controls, and risk management practices.
• Familiarity with regulatory and industry frameworks such as NIST, FFIEC, SSDF, COBIT, ITIL, and related standards.
• Strong understanding of enterprise delivery platforms, including Jira, ServiceNow, GitHub, CI/CD tooling, testing platforms, and reporting solutions.
• Ability to translate regulatory, risk, and control requirements into practical technology delivery processes.
• Strong analytical, problem-solving, organizational, and strategic planning skills.
• Exceptional communication, executive presentation, stakeholder management, and influencing capabilities.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business Technology, or a related discipline.
• Master's degree preferred.
• Relevant certifications such as ITIL, CISSP, CISM, CGEIT, PMP, SAFe, or equivalent industry credentials.

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at [e-mail].