Director, Sales Operations - Sales Strategy

Wolters Kluwer; Minneapolis (MN); On-site; USD 152,000 - 271,000; Full time

Benefits offered by this job

Medical

Dental

Vision Plans

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance Plan

Vacation and Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer seeks a Director of Sales Strategy for the FCC Division to partner with GMs and Sales Leaders across CT Corporation and Compliance Solutions. You will own go-to-market planning, forecasting, and performance governance, leading a small team and driving data-driven decisions using Salesforce and Power BI.

The role emphasizes strategic execution, cross-functional collaboration, and transformation initiatives to accelerate bookings, retention, and revenue growth across diverse

Qualifications

• 10+ years of progressive experience in Sales Strategy, Revenue Operations, Sales Operations, Business Operations, Consulting, Finance, or a related commercial function.
• 5+ years leading and developing high-performing teams.
• Proven experience partnering with senior sales leaders and executives to drive business performance and transformation.
• Strong command of sales planning, territory management, forecasting, pipeline management, and go-to-market strategy.
• Demonstrated success leading complex cross-functional initiatives in a matrixed organization.
• Experience leveraging AI, automation, and modern technology to improve decision-making and operational effectiveness.
• Strong executive presence with outstanding communication, presentation, and stakeholder management skills.
• Experience building and leading geographically dispersed teams.

Responsibilities

• Go-to-Market Strategy & Planning: Develop segment growth strategies across CT Corporation and Compliance Solutions; lead annual and in-year sales planning; align resources with growth potential.
• Business Performance & Governance: Own the FCC cadence—forecasting, QBRs, account reviews, and strategic planning; monitor pipeline health and bookings targets.
• Analytics & Insights: Generate data-driven insights and reporting frameworks connecting funnel metrics to acquisition, retention, and revenue.
• Revenue Operations & Transformation: Lead cross-functional initiatives to improve productivity, efficiency, and revenue velocity; drive tech adoption.
• People Leadership: Build and coach the Sales Strategy team; foster accountability and executive-level advisory skills.

Skills

Sales strategy

Revenue Operations

Sales Operations

Leadership

Forecasting

CRM analytics

Power BI

Salesforce

AI & Automation

Stakeholder management

Education

Bachelor's degree in Business/Finance/Economics/Analytics

MBA or advanced degree preferred

Tools

Salesforce

Power BI

Job description

Director, Sales Strategy FCC Division

Job Description

The FCC Revenue Operations team is hiring a Director of Sales Strategy to serve as the strategic business partner to FCC Business Unit General Managers and Sales Leadership across CT Corporation and Compliance Solutions. Reporting to the VP, Revenue Operations, FCC, this role owns go-to-market execution, sales productivity, and bookings acceleration through strategic planning, business insights, operational governance, and performance management.

The Director leads the commercial operating cadence for FCC — forecasting, quarterly business reviews, account reviews, and annual planning — and translates strategic priorities into plans the sales organization can execute against. The role uses analytics, technology, and process discipline to improve commercial performance and grow new business bookings, retention, and organic revenue.

The Director leads the FCC Sales Strategy team (an Associate Director and a Manager, each aligned to an FCC business) and serves as a trusted advisor to divisional leadership.

Key Responsibilities

Go-to-Market Strategy & Planning

• Partner with FCC Business Unit GMs and Sales Leaders to develop and execute segment growth strategies across CT Corporation and Compliance Solutions.
• Lead annual and in-year sales planning, including capacity modeling, territory design, coverage optimization, and quota setting, in partnership with Corporate RevOps Sales Compensation & Planning and FCC Finance.
• Develop data‑driven market opportunity assessments that align sales resources with growth potential across FCC's customer segments (law firms, corporations, lenders, and financial institutions).
• Drive account prioritization, segmentation, and scoring strategies that maximize sales productivity and cross‑sell across the FCC portfolio.

Business Performance & Governance

• Own the FCC commercial operating cadence: Salesforce‑based forecasting, QBRs, account reviews, and strategic planning sessions.
• Drive accountability through rigorous inspection of pipeline health, forecast accuracy, and execution against bookings and retention targets.
• Establish KPIs and dashboards that give leadership visibility into business performance and leading indicators.
• Analyze trends and performance drivers to identify risks, opportunities, and actions required to hit divisional targets.

Analytics & Insights

• Generate actionable insights through advanced analytics and disciplined, data‑driven decision making.
• Develop reporting frameworks that connect top‑of‑funnel performance to customer acquisition, expansion, retention, and customer value realization.
• Raise the quality of business decisions through strong data management and analytical rigor.

Revenue Operations & Transformation

• Lead cross‑functional initiatives that improve sales productivity, operational efficiency, and revenue velocity.
• Partner with Sales, Marketing, Customer Service, Finance, HR, and Technology teams to streamline processes and improve execution.
• Recommend and support sales incentive plan design that aligns seller behavior with FCC business objectives.
• Drive adoption of technology, automation, and AI‑enabled capabilities that simplify workflows and increase customer‑facing selling time.

People Leadership

• Build, coach, and develop a high‑performing Sales Strategy team; set objectives, performance expectations, and development plans.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Serve as a trusted advisor to executive leadership by identifying growth opportunities, evaluating business performance, and recommending strategies for long‑term commercial success ications
• Bachelor's degree in Business, Finance, Economics, Analytics, or a related field; MBA or advanced degree preferred.
• 10+ years of progressive experience in Sales Strategy, Revenue Operations, Sales Operations, Business Operations, Consulting, Finance, or a related commercial function.
• 5+ years leading and developing high‑performing teams.
• Proven experience partnering with senior sales leaders and executives to drive business performance and transformation.
• Strong command of sales planning, territory management, forecasting, pipeline management, and go‑to‑market strategy.
• Demonstrated success leading complex cross‑functional initiatives in a matrixed organization.
• Exceptional analytical, financial, and problem‑solving skills; able to turn data into business action.
• Experience leveraging AI, automation, and modern technology to improve decision‑making and operational effectiveness.
• Strong executive presence with outstanding communication, presentation, and stakeholder management skills.
• Experience building and leading geographically dispersed teams.
• Demonstrated ability to balance strategic thinking with hands‑on execution.
• Experience with Salesforce, Power BI, CRM analytics, and sales planning platforms.
• Preferred: experience in B2B information services, software, or financial/legal/regulatory compliance markets, with both subscription and transactional revenue models.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in‑person interviews in our hiring process. Please note that use of AI‑generated responses or third‑party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$151,700.00 - $270,950.00 USD

This role is eligible for Bonus.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life.

including but not limited to:

• Medical
• Dental
• Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

Full details of our benefits are available upon request.

EQUAL EMPLOYMENT OPPORTUNITY

Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.