Director Sales - NeoCloud

Lumen; Honolulu (HI); On-site; USD 146,000 - 195,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen is seeking a senior sales leader to drive NeoCloud revenue growth across strategic accounts in the United States. You will develop market and account strategies, expand customer relationships, and create new business opportunities that move the business forward while partnering across customers, partners, and internal teams.

You will build, develop, and lead a high-performing sales organization, coach teams, set objectives, and ensure accurate forecasts and pipeline management.

Qualifications

• Bachelor's degree or equivalent education/experience.
• 8+ years of sales and sales leadership experience.
• Proven track record leading sales teams and revenue growth.
• Experience in strategic account planning, forecasting, negotiations, and business development.
• Strong consultative selling and account management skills.
• Proven ability to coach and motivate sales professionals.
• Excellent communication, presentation, and leadership skills.
• History of meeting or exceeding revenue goals.

Responsibilities

• Develop and execute account and market growth strategies to increase NeoCloud revenue and profitability.
• Build and maintain relationships with customers, partners, and stakeholders to uncover new opportunities.
• Lead, coach, and develop a high-performing sales team with clear objectives.
• Develop account plans, forecasts, and pipelines to ensure forecast accuracy.
• Execute sales initiatives including territory planning and go-to-market execution.
• Oversee sales management processes like opportunity management and performance tracking.
• Manage business performance to meet revenue, margin, and expense targets.
• Foster collaboration, accountability and customer focus aligned with company values.

Skills

Sales leadership

Strategic account planning

Forecasting

Contract negotiations

Business development

Leadership & coaching

Communication

Education

Bachelor's degree or equivalent

MBA preferred

Job description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

Lead a sales organization responsible for driving NeoCloud revenue growth and margin performance across strategic customer accounts. This role is accountable for developing and executing market and account strategies, expanding customer relationships, and creating new business opportunities that contribute to overall business growth. The successful candidate will build, develop, and lead a high-performing sales team while fostering strong partnerships across customers, partners, and internal stakeholders. This is an opportunity to influence business strategy, develop sales talent, and drive results in a dynamic and evolving technology environment.

The Main Responsibilities

• Develop and execute account and market growth strategies that increase NeoCloud revenue, profitability, and customer engagement within strategic accounts.
• Build and maintain relationships with customers, partners, and key stakeholders to identify new business opportunities and expand existing business.
• Lead, coach, and develop a high-performing sales team by setting objectives, providing guidance, driving accountability, and supporting career development.
• Develop and maintain account plans, financial forecasts, and pipeline strategies to ensure forecast accuracy and achievement of sales objectives.
• Execute sales initiatives including sector strategies, territory planning, resource alignment, and go-to-market execution.
• Oversee key sales management processes, including opportunity management, forecasting, sales performance, customer planning, and sales enablement activities.
• Manage business performance to achieve revenue, margin, and expense objectives while identifying corrective actions when needed.
• Foster a culture of collaboration, accountability, adaptability, and customer focus that aligns with company values and business priorities.

#ProjectVelocity

What We Look For in a Candidate

Minimum

• Bachelor's degree or equivalent combination of education and relevant experience.
• 8+ years of relevant sales and sales leadership experience with similar essential duties.
• Demonstrated experience leading sales teams and achieving revenue growth objectives.
• Experience in strategic account planning, forecasting, contract negotiations, and business development.
• Strong consultative selling and account management skills, including customer needs analysis and opportunity development.
• Proven ability to develop, coach, and motivate high-performing sales professionals.
• Strong communication, presentation, and leadership skills.
• Consistent track record of meeting or exceeding revenue goals.

Preferred

• MBA or related graduate degree.
• 10+ years of telecommunications, technology, cloud, or related sales leadership experience.
• Experience developing and executing territory, sector, and growth strategies.
• Strong financial and business acumen, including forecasting and performance management.
• Experience managing strategic or enterprise-level customer relationships.
• Experience working with partner ecosystems and complementary technology providers.
• Strong organizational and time management skills with attention to detail.
• Experience leading teams through organizational growth and change.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$139,166 - $185,552 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$146,128 - $194,837 in these states: CO HI MI MN NC NH NV OR RI

$153,089 - $204,112 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://jobs.lumen.com/global/en/benefits-statement)

Bonus Structure

#LI-Remote

What to Expect Next

Requisition #: 343689

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

To learn more about Life at Lumen and how we live the Lumen 8, please visit:

https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:

https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.