Director, Sales Enablement

8x8, Inc.; Pennsylvania; Hybrid; USD 90,000 - 130,000; Full time

Job summary

A leading communication technology company is seeking a Sales Enablement Leader. This role involves designing and implementing strategies to enhance sales effectiveness using AI. The ideal candidate will have over 7 years of experience in sales enablement, with proven leadership capabilities. The position offers the potential for competitive pay based on location and experience.

Qualifications

• 7+ years in sales enablement or revenue operations.
• 3+ years in a leadership role.
• Proven experience in executing enablement strategies.

Responsibilities

• Design sales enablement strategies aligned to business goals.
• Lead transformation to AI-enhanced learning.
• Establish KPIs to measure initiative effectiveness.

Skills

Sales enablement

Leadership

AI integration

B2B SaaS knowledge

Training design

Job description

Overview

US-Pennsylvania-Remote, UK-London Office

Full time

8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.

We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.

As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.

Responsibilities

• Design and implement a comprehensive sales enablement strategy aligned to business goals and revenue growth targets.
• Lead the transformation from traditional enablement to an AI-enhanced, data-driven learning environment.
• Champion a culture of continuous learning, skill development, and performance excellence.

AI-Driven Enablement Programs

• Identify, evaluate, and integrate AI solutions for content curation, adaptive learning, real-time coaching, and sales performance analytics.
• Implement AI-driven onboarding programs that accelerate ramp time and increase productivity.
• Utilize machine learning insights to continuously refine sales playbooks, talk tracks, and customer engagement strategies.
• Oversee design and delivery of training programs for all sales roles, ensuring relevance, engagement, and measurable impact.
• Integrate virtual simulations, conversational AI, and personalized learning paths into the training ecosystem.
• Partner with Product Marketing and Sales Leadership to deliver timely, role-specific enablement on product launches, competitive positioning, and market trends.

Measurement & Optimization

• Establish KPIs and metrics to measure the effectiveness of enablement initiatives.
• Continuously analyze performance data to identify skill gaps, learning opportunities, and program ROI.
• Drive adoption and engagement across sales teams through change management best practices.
• 7+ years in sales enablement, sales leadership, or revenue operations, with at least 3 years in a leadership role.
• Transformational leadership leading high-performance teams in a startup-like environment.
• Proven experience designing and executing enablement strategies at scale.
• Demonstrated expertise in implementing AI-powered learning, training, and coaching tools.
• Strong understanding of modern sales methodologies and B2B SaaS go-to-market motions.
• Exceptional leadership, communication, and cross-functional collaboration skills.

The compensation range reflects the Company’s good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee’s role.

Salary Ranges:

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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