Director, Risk Management

Jobtailor; Town of Texas (WI); On-site; USD 120,000 - 180,000; Full time

Job summary

Capital One seeks a senior risk and resilience leader to oversee the First Line of Defense risk-taking across multiple business lines and to implement the enterprise Operational Resilience Framework. You will drive regulatory compliance, respond to crises, and ensure informed leadership across the organization.

You will lead data-driven analyses, collaborate with executives, and mentor teams in business continuity and incident response.

Qualifications

• Bachelor’s Degree or military experience.
• 8+ years of experience in risk management, business continuity, disaster recovery, operational resilience, or audit.
• 5+ years of financial services industry experience or regulatory environment experience.
• 3+ years of people management experience.
• 3+ years of consulting with and presenting to senior executive leadership.
• MBA or related analytical field preferred.
• Proven experience in a 2nd Line of Defense risk management role.
• Familiarity with US and international operational resilience and risk management regulatory standards including Fed SR 20-24, OCC guidelines, DORA, Basel Committee principles.
• Certified designations: CBCP, MBCP, CRISC, CISM or related certifications.

Responsibilities

• Oversee and challenge First Line of Defense risk-taking across Card, Retail, Commercial, Auto, and Enterprise Services lines of business.
• Implement and govern Capital One’s Operational Resilience Framework across the enterprise.
• Drive compliance with international regulatory requirements.
• Respond to and report on crises and incidents.
• Ensure First Line of Defense responses are appropriate and Second Line of Defense leadership remains informed.
• Monitor emerging resiliency risks across the industry and Capital One.
• Act as a thought partner on business continuity and resilience methodology changes.
• Collaborate with stakeholders and leaders across multiple organizations.
• Coordinate program activities and deliverables across stakeholder groups.
• Communicate complex technical concepts through clear written and verbal communications.
• Oversee data-driven, risk-based analysis from problem identification or hypothesis development.

Skills

Risk Management

Operational Resilience

Business Continuity

Crisis Management

Data-Driven Analysis

Education

Bachelor’s Degree

MBA / Related Field Preferred

CBCP

MBCP

CRISC

CISM

Job description

• • Oversee and challenge First Line of Defense risk-taking across Card, Retail, Commercial, Auto, and Enterprise Services lines of business
• • Implement and govern Capital One’s Operational Resilience Framework across the enterprise
• • Drive compliance with international regulatory requirements
• • Respond to and report on crises and incidents
• • Ensure First Line of Defense responses are appropriate and Second Line of Defense leadership remains informed
• • Monitor emerging resiliency risks across the industry and Capital One
• • Act as a thought partner on business continuity and resilience methodology changes
• • Collaborate with stakeholders and leaders across multiple organizations
• • Coordinate program activities and deliverables across stakeholder groups
• • Communicate complex technical concepts through clear written and verbal communications
• • Oversee data-driven, risk-based analysis from problem identification or hypothesis development

Requirements

• Bachelor’s Degree or military experience
• At least 8 years of experience in risk management, business continuity, disaster recovery, operational resilience, or audit
• At least 5 years of financial services industry experience or regulatory environment experience
• At least 3 years of experience in people management
• At least 3 years of experience consulting with and presenting to senior executive leadership
• Preferred: Master’s Degree in Business Administration (MBA), Finance, Risk Management, or a related analytical field
• Proven experience in a 2nd Line of Defense risk management role
• Familiarity with US and international operational resilience and risk management regulatory standards, including Federal Reserve SR 20-24, OCC guidelines, DORA, or Basel Committee principles
• Preferred certifications/designations: CBCP/MBCP, CRISC, CISM, or other operational risk or resilience designations
• Experience leading data-driven risk analyses and translating complex technical data into executive reports
• Experience overseeing corporate crisis management or incident response frameworks during high-impact events
• Capital One will not sponsor a new applicant for employment authorization for this position

Core Competencies

Demonstrates expertise in risk management, operational resilience, and business continuity, with a strong focus on compliance with regulatory standards and effective communication of complex concepts to senior leadership. Proven ability to lead data-driven analyses and manage crisis response frameworks across diverse business lines.

Highest-signal resume keywords

• Risk Management
• Operational Resilience
• Business Continuity
• Crisis Management
• Regulatory Compliance

Hard Skills

• Data-Driven Analysis
• Risk-Based Analysis
• Incident Response Frameworks
• Business Continuity Planning
• Disaster Recovery

Soft Skills

• Stakeholder Collaboration
• Clear Communication
• People Management

Certifications & Qualifications

• CBCP
• MBCP
• CRISC
• CISM

Industry Keywords

• Financial Services
• Operational Resilience Framework
• Regulatory Standards
• Federal Reserve SR 20-24
• OCC Guidelines
• DORA
• Basel Committee Principles