Director Retail Sales

Sysco; Laurel (MD); On-site; USD 100,000 - 150,000; Full time

Job summary

Sysco seeks a senior sales leader to oversee Retail and Organics across multiple OpCos and regions. You will interpret contracts under the Master Distribution Agreement, coordinate pricing, and align field operations with national growth strategies.

The role requires executive maturity, cross-functional collaboration, and the ability to drive multi-unit contracts, monitor performance, and ensure exceptional service levels across the FreshPoint network.

Qualifications

• 4-year bachelor’s degree in Business Administration or related discipline strongly preferred.
• 5+ years of progressive experience in Sales, Purchasing, or related field with at least 3 years in produce-specific retail leadership.
• Ability to lead cross-functional teams and manage national accounts.
• Strong contract management, pricing coordination, and communication skills.

Responsibilities

• Identify new retail and organics national sales opportunities.
• Engage with Area Presidents, OpCo Presidents, VP Sales for collaboration and issue resolution.
• Qualify multi-unit prospects under FreshPoint’s account stratification goals.
• Communicate with Corporate and OpCo leaders for complex multi-unit contracts.
• Monitor customer satisfaction and take corrective actions as needed.

Skills

Collaboration & influence

Retail sales leadership

Strategic planning

Communication skills

Change leadership

Quantitative analysis

Program/Project management

Education

Bachelor's degree in Business Administration or related discipline

Tools

Microsoft Office

Job description

Job Summary:

This position oversees Retail and Organics sales business for multiple Operating Companies (OpCos) and/or Regions. This position interprets and implements all contractual requirements of the Master Distribution Agreement for Retail and Organics by maintaining contact with customers and OpCo leaders, implementing, and reviewing pricing agreements, and coordinating with the various departments with the Company. Also responsible for managing, monitoring, and tracking performance of new retail accounts to ensure that maximum sales and profits are being achieved while exceeding the customer’s expectation for service based on the specific Distribution Agreements. Must demonstrate strong contract management skills with the ability to effectively communicate customer execution plans across the FreshPoint system. A high level of executive maturity is required to manage customers at all levels of leadership. Ability to effectively communicate and align FreshPoint’s field operations to national customer execution and business growth strategies.

Duties and Responsibilities:

• Responsible for the identification of new retail and organics national sales opportunities

• Directly engages with Area Presidents, OpCo Presidents, VP Sales, other Market Functional Leaders for feedback, collaboration, issue resolution, and problem-solving

• Seek and qualify multi-unit prospects under FreshPoint’s account stratification goals

• Communicates with the various Corporate and OpCo leaders to provide vital information that may be necessary for new multi-unit customer contracts. This would include advance notification to merchandising of menu changes, increased or decreased product movement, new or lost business, changes in a proprietary product. This also includes advance notification to Operations about new customers, construction, or any other changes that may affect customer orders or delivery

• Monitors customer satisfaction and takes corrective action, as needed, to retain account and improve customer satisfaction

• Responsible for seeking new retail and organics sales, monitoring, responding to, and initiating action for all corporate communication regarding CMU (corporate multi-unit) accounts and contracts

• Monitor’s customer satisfaction and takes corrective action, as needed, to retain account and improve customer satisfaction

Education Required:

• 4-year bachelor’s degree in Business Administration or related discipline strongly preferred

Experience Required:

• 5+ years of progressive experience working in a Sales, Purchasing, or related field with at least 3 years of produce specific experience in a retail sales leadership role within a leading organization

Technical Skills and Abilities:

• Strong collaboration and influence skills, and the ability to lead, listen, and influence at the senior-most levels of the organization.

• Leadership Proficiency in Retail Sales, Revenue Management, Merchandising and execution.

• Demonstrated understanding of all areas of the FreshPoint: Merchandising, CMU (corporate multi-unit) sales, Marketing, Field Sales, and Retail sales.

• Proven experience in developing comprehensive deployment plans, relevant go to market strategies and execution plans.

• Demonstrates well-developed influencing skills with the ability to easily connect credibly with field leadership.

• Possesses a deep understanding and demonstrated capability for strategy, processes, capabilities, enabling technologies, and measurement.

• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations.

• Able to drive consensus among key stakeholders with diverse needs and interests.

• Thinks and acts proactively rather than reactively and directs resources and stakeholders accordingly.

• Critical thinking and problem solving.

• Strong influencing and change leadership skills.

• Qualitative and quantitative analysis.

• Methodical and organized.

• Program/Project Management.

• Fluent in Microsoft Office Suite of Applications.

• Demonstrated complex initiative implementation skills.

Physical Demands:

• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Aff…? This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.