Director, Regional Operations (HVAC) - Lennox NAS

Lennox International; Fort Lauderdale (FL); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Annual bonus

Health insurance

401(k) retirement plan

Job summary

Lennox National Account Services (NAS) seeks an accomplished operations leader to oversee nationwide service delivery, maintenance and installations. You will guide Field Operation Leaders and align strategies to meet customer and business objectives.

With a minimum of seven years in management and HVAC experience, you will drive growth and ensure high engagement, training, and workforce development across multiple offices. This role requires 25–50% travel.

Qualifications

• Bachelor’s degree or equivalent; related experience accepted.
• Minimum seven years managerial experience; HVAC experience preferred.
• Proficient in MS Office software.
• Demonstrated leadership and ability to motivate teams.
• Ability to train workforce and build relationships.
• Ability to manage time and priorities in a fast-paced environment.
• Clear, concise communicator and active listener.

Responsibilities

• Directs Field Operation Leaders to ensure nationwide service, maintenance and installations are consistent across the country.
• Assess and recommend changes to meet customer and business expectations.
• Drive and support profitability through added sales and service.
• Assess need for new branches.
• Improve management effectiveness through recruiting, training, coaching, and discipline.
• Communicate values, strategies, and objectives.
• Develop strategic plans by studying technological and financial opportunities.
• Establish plans, budgets, and resource allocation; monitor progress; mid-course corrections.
• Coordinate actions with corporate staff.
• Build image through collaboration with customers and employees; enforce ethical business practices.
• Maintain quality service by establishing and enforcing organization standards.

Skills

Leadership

Strategic thinking

Communication

People development

Education

Bachelor’s Degree (B.S.) or equivalent

Tools

MS Office

Job description

Who We Are

Lennox National Account Services (NAS), wholly owned by Lennox International, a 130+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is the leading national service provider in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry. We have 150+ offices throughout the United States and are continuing to expand. In the next 5 years we will double the number of Branch Offices and significantly increase annual revenues. We are an equal opportunity employer (EEOC).

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

What Drives Success

Business Travel: 25-50%

Duties include, but are not limited to:

• Directs Field Operation Leaders to ensure service, maintenance and installations are consistent across the country.

• Makes assessments and recommendations for changes to meet customer and business expectations.

• Drives and supports overall Company financial goals and profitability goals through added sales and service.

• Assesses the need for new branches.

• Increases management effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers.

• Communicates values, strategies, and objectives.

• Assigns accountabilities; plans, monitors, and appraises job results; developing a climate for offering information and opinions.

• Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending solutions.

• Accomplishes objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.

• Coordinates actions with corporate staff.

• Builds company image by collaborating with customers, and employees; enforcing ethical business practices.

• Maintains quality service by establishing and enforcing organization standards.

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

• Contributes to team effort by accomplishing related results as needed.

What We Are Looking For

• Bachelor’s Degree (B.S.) or equivalent from four year college or related experience.

• Minimum seven years managerial experience, HVAC industry experience preferred.

• Computer skills and proficiency in MS Office software.

• Demonstrated leadership experience with the ability to motivate and inspire others and ensure that employees are highly engaged with their work.

• Ability to develop and train work force, build relationships.

• Ability to adjust priorities and manage time wisely in a fast-paced environment.

• Ability to communicate in a clear, concise, understandable manner, and listen attentively.

#LennoxNAS

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What We Offer

Compensation: This is a salaried exempt role. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.

Benefits:Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

Disclaimers:The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

We may use automated tools, including artificial intelligence, to support parts of our hiring process, such as application review and interview scheduling. These tools assist our teams but do not replace human decision-making. If you need an accommodation or have questions, please contact [e-mail].