Director, Readiness & Customer Education

Motive; United States; À distance; USD 208 000 - 299 000; Plein temps

Avantages offerts par ce poste

Health benefits

401k plan

Paid time off

Disability coverage

Résumé du poste

Motive is seeking a Global Director, Role Readiness to lead and scale our longer-form enablement portfolio across GTM functions. You’ll oversee internships, onboarding, bridge programs, and the ramp journey from month two to month six, guiding a team of 11 and ensuring rapid, measurable productivity.

You’ll collaborate across Sales, Marketing, Finance, Product, and Legal to keep curricula current, build AI-powered tools, and drive programs that accelerate new-hire success and career progression

Qualifications

• 7+ years in sales enablement at a fast-growing SaaS company.
• Experience leading people managers.
• Experience running global enablement programs across diverse markets.

Responsabilités

• Define key portfolio metrics and targets.
• Partner with Sales Ops on attribution models connecting onboarding and ramp programs to pipeline and quota attainment.
• Regularly report progress to executive leadership with justification for resources.
• Build and launch a unified internship program spanning multiple GTM functions.
• Iterate on onboarding tracks across GTM roles for regional needs.
• Own the ramp journey from onboarding to fully productive.
• Expand bridge programs to prepare top performers for advanced roles.
• Lead a team of 11 and foster a culture of ownership.
• Create accountability systems with clear owners and timelines.
• Collaborate with Product, Marketing, Sales Ops, Finance, and Legal on curricula.

Connaissances

Sales enablement

Team leadership

AI tools

Onboarding ramp

Global programs

Metrics & analysis

Outils

Dashboards

Roleplay simulators

Description du poste

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

This role sits at the center of what makes Motive a great place to work: real investment in our people. Whether it’s an intern finishing school, a new GTM hire, or a tenured performer moving up the ranks, this role leads the team that makes those career transitions the best possible experience — and turns them into measurable business impact.

As Global Director, Role Readiness, you’ll own and scale Motive’s longer-form enablement portfolio across GTM (Sales, Sales Development, Sales Engineering, Customer Success): internship, onboarding, bridge programs, and the month two through month six ramp journey. You’ll lead a team of 11, including people managers, and be accountable for GTM team member’s experience and how fast they reach full productivity.

What You’ll Do:

• Define the metrics that matter most across the portfolio (e.g., time-to-productivity, ramp-to-quota, promotion/bridge success rate) and hold the team to clear targets.
• Partner with Sales Ops and Sales leadership on attribution models connecting onboarding and ramp programs to pipeline, quota attainment, and retention.
• Regularly report progress and success metrics to executive leadership, with clear business justification for additional resources when needed.
• Build and launch a unified internship program from the ground up — one shared framework spanning multiple GTM functions, with standardized intake, a common intern experience, and a capstone-based path to full-time conversion, replacing today’s fragmented, function-by-function approach.
• Iterate on our role-based Onboarding training tracks across GTM roles, tailored to regional, segment-, and role-specific needs within our global curriculum.
• Own the month-two-through-month-six ramp journey, formalizing a clear, supported path from “onboarded” to “fully productive” through live sessions, self-paced learning, and hands‑on practice.
• Expand and oversee existing bridge programs (e.g., SDR to AE, AE to higher-level AE) that prepare top performers for advanced roles
• Lead and coach a team of 11, including people managers, building a culture of ownership and follow-through — you ensure priorities cascade from leadership through to execution.
• Build systems for accountability: clear owners, deadlines, and status visibility across every program.
• Partner with Product, Marketing, Sales Operations, Finance, and Legal to keep training curricula comprehensive, current, and well-resourced.

What We’re Looking For:

• 7+ years in sales enablement, including scaling onboarding/ramp programs at a fast-growing SaaS company (5,000+ employees preferred); offshore team/BPO management a plus.
• Genuine passion for new hire onboarding and employee experience — you see career transitions as a lever for culture, retention, and performance.
• Proven ability to build accountability systems at scale, ensuring priorities cascade from leadership to execution.
• Experience leading people managers, not just ICs, on a team of similar size.
• Hands‑on experience building AI‑powered enablement tools (e.g., dashboards, roleplay simulators) — a builder, not just an administrator.
• Fluency in established sales methodologies (e.g., Sandler, Command of the Message, MEDDPICC) and the ability to align them with Motive’s proprietary methodology.
• Experience applying formal measurement frameworks (e.g., the Kirkpatrick Model) to certification and training programs.
• Strong ability to translate complex ideas into curriculum and how sales professionals learn best.
• Experience running global enablement programs across diverse markets, segments, and roles.
• Expert communicator who builds relationships and influences stakeholders at all levels.

_ Pay Transparency
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.

The compensation range for this position will depend on where you reside. Motive uses three geographic zones to determine pay range. For this role, the compensation ranges are:

San Francisco, California

$239,000—$299,000 USD

U.S. metropolitan areas: Los Angeles, San Diego, New York City Area, Seattle, Washington D.C.

$229,000—$286,000 USD

Other locations in the United States

$208,000—$260,000 USD

Creating a diverse and inclusive workplace is one of Motive’s core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Noticehere.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations.It is Motive’s policy to require that employees be authorized to receive access to Motive products and technology.

Regarding US-based roles, depending on your role and primary work location, Motive Technologies, Inc. (“Employer”) discloses candidates may be required to execute a non-compete covenant with the Employer. This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law.

Non-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.