Director, Quality Systems Global

Balchem; Montvale (NJ); On-site; USD 100,000 - 130,000; Full time

Job summary

Balchem is seeking a Director, Quality Systems Global to oversee and enhance its Corporate Quality team. This key role will involve managing Balchem’s Global Quality Systems, ensuring compliance with industry regulations across various sectors including food and pharmaceuticals. The ideal candidate must have a Bachelor's degree in Food Science or Chemistry and over seven years of quality leadership experience.

This position offers the chance to make a significant impact by innovating processes and leading quality initiatives that uphold Balchem’s standards of excellence and safety.

Qualifications

• Minimum of seven years of experience in Quality Leadership within regulated industries.
• Subject-matter expertise in allergen control and food safety.
• Experience in a manufacturing environment and engaging with various stakeholders.

Responsibilities

• Develop and deploy Corporate SOPs that meet industry standards.
• Lead Corporate Quality internal audit program.
• Communicate Balchem Quality expectations effectively.

Skills

Food Safety and Quality Systems

Regulations and Audit Schemes

Statistical Process Control

Excellent Communication Skills

Education

Bachelor’s degree in Food Science, Chemistry or related discipline

Tools

Quality Management System software

LIMs and MiniTab

Job description

Balchem Corporation develops, manufactures and markets specialty ingredients that improve and enhance the health and well\,being of life on the planet, providing state‑of‑the‑art solutions and the finest quality products for a range of industries worldwide. Our corporate headquarters is located in Montvale, New Jersey and we have a broad network of sales offices, manufacturing sites and R&D centers primarily located in the US and Europe. Founded in 1967, Balchem is a publicly traded company (NASDAQ BCPC) with annual revenues over 900 million and a market cap exceeding 40 billion. The company consists of three business segments: Human Nutrition & Health; Animal Nutrition & Health; and Specialty Products. Balchem employs over 1,400 people worldwide who are engaged in diverse activities committed to developing the company into a global market‑leadership position.

POSITION SUMMARY

The Director, Quality Systems Global is a key member of the Balchem Corporate Quality team and has direct accountability for Balchem’s Global Quality Systems, Corporate Quality Laboratory & Analytical Sciences, and Quality Performance Data & Analytics. The leader in this role will ensure that the Balchem Quality Management System provides the structure necessary to effectively communicate Balchem Quality expectations and demonstrate best‑in‑class quality while supporting continuous improvement. The successful individual in this role will have a demonstrated ability to build systems that function efficiently in different GXP regulated environments, including supplements, food, feed and infant formula, and be familiar with ISO systems for chemical manufacturing.

ESSENTIAL FUNCTIONS

• Works cross functionally to develop and deploy Corporate SOPs that meet industry standards, satisfy customer requirements, and comply with global regulations.
• Leads the Corporate Quality internal audit program that assesses the adherence to our internal systems, standards, and policies pertaining to quality, food safety and regulatory compliance while supporting teams to develop and implement robust CAPAs associated with any identified gaps.
• Effectively collaborates with Supply Chain, Regulatory, Legal and other cross‑functional partners to identify opportunities, implement improvements and deliver results through a focus on both people and processes.
• Assures consistent GLPs are in place and compliant at all global Balchem locations, including the Corporate Lab, Proficiency Testing Program, method validation protocols, ongoing product stability, shelf‑life verification, etc.
• Develops and manages standardized quality training programs for all Balchem employees at manufacturing locations, corporate headquarters, across all levels, etc., including topics such as GMP, HACCP, sanitation, allergens, etc.
• Develops and aligns the clear strategic direction for future priorities pertaining to Quality Systems to assure connectivity to the growth of the company, customer requirements, industry trends, best practices and new technologies.
• Effectively communicates through verbal and written forms to various stakeholders internal and external to the company.
• Provides coaching guidance and support to direct report teams, indirect functional employees and cross‑functional partners and stakeholders; this also includes subject‑matter expertise for technical topics while also pertaining to leadership and cultural ways of working that fit with the company’s values and principles.
• Designs and manages Quality software strategies within the wider corporate programs; this includes the Quality Management System platform, LIMs, MiniTab and other software platforms.
• Leads or participates in special project teams as required.

REQUIREMENTS

• Bachelor’s degree in Food Science, Chemistry or related discipline with a minimum of seven years of experience in Quality Leadership within various regulated industries (food, feed, pharmaceutical, nutraceutical, infant formula, dietary supplement, chemical manufacturing).
• Subject‑matter expertise in Food Safety and Quality Systems, Regulations, Audit Schemes, SOPs, Standards, etc., including allergen control, labeling requirements, microbiological risks and mitigations, environmental monitoring, testing protocols, sampling plans, acidified foods, pasteurization, sanitation, hygienic design, internal/external auditing, GMPs, HACCP, preventive controls, traceability, pest control.
• Demonstrated working knowledge of cGXP requirements for food, feed, supplements as well as Good Laboratory Practices, testing methodologies and manufacturing practices as described in the Food Chemical Codex (FCC).
• Conversant in the requirements of ISO ICH Q7 and Food Feed Quality systems.
• Demonstrated ability to understand and organize complex technical data for communication and analysis; working knowledge of Statistical Process Control and process capability.
• Experience working in a manufacturing environment and engaging with stakeholders at all levels within corporate office environments, manufacturing environments, distribution centers and warehouses.
• Demonstrated excellent oral and written communication skills and possess good interpersonal skills; must be an effective communicator with good listening and presentation skills.
• Demonstrates the ability to make sound decisions based on data.

DIVERSITY & EQUAL OPPORTUNITY STATEMENT

Balchem is committed to a workplace culture that values and promotes diversity, inclusion, equal employment opportunities and a work environment free of harassment and hostility.